New Library Will Not Scan NAS Folders

[whovian56 2]

I'm using Version 4.8.11.0.  I'm just setting up Emby Library for the first time to connect with my Synology NAS.  I have gone through all the help, that I can find, and completed the setting changes recommended.  I still cannot get any library to scan.  I have tried scanning my Video and Music folders on my NAS.  I have even opened the specific ports on my firewall.  Nothing I do seems to work. I need assistance in this set up. 

[Luke 42077]

Hi there, please attach the Emby server log from when the problem occurred:

How to Report a Problem

Thanks!

 

[whovian56 2]

See attached files

embyserver.txt embyserver-63887270399.txt embyserver-63887356800.txt embyserver-63887443199.txt embyserver-63887489869.txt hardware_detection-63887489890.txt

[Luke 42077]

Hi, did you notice these?

	System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/volume1/Music' is denied.

	System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/volume1/Pictures' is denied.

Have you taken a look at this?

 

[Happy2Play 9780]

Would appear to be a permissions issue to me.

	System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/volume1/Videos' is denied.
	 ---> System.IO.IOException: Permission denied

	Line  771: 	System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/volume1/Documents' is denied.
	Line  804: 	System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/volume1/SAR_Documents' is denied.
	Line  837: 	System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/volume1/Music' is denied.
	Line  870: 	System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/volume1/Videos' is denied.
	Line  903: 	System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/volume1/Pictures' is denied.
	Line  936: 	System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/volume1/Email Backup' is denied.
	Line  969: 	System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/volume1/Images' is denied.
	Line 1002: 	System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/volume1/homes' is denied.

 

[Happy2Play 9780]

@FrostBytesince user was able to add libraries the issue now is the actual folder permissions correct?

[FrostByte 5392]

56 minutes ago, Happy2Play said:

@FrostBytesince user was able to add libraries the issue now is the actual folder permissions correct?

Correct.  When adding a library server only needs access at the "shared folder" level.   Which is what those instructions in the link were for.

For playback you also need folder and file permissions at the system level to be correct.

To make life easier I would not have all my libraries in the root of volume1

Instead create one shared folder under volume1 and have the libraries under that.

example:

• /volume1/MyMedia/Movies
• /volume1/MyMedia/TV Shows
• /volume1/MyMedia/Music
• /volume1/MyMedia/Pictures

In that example "MyMedia" is the only shared folder needed. 

It doesn't need to be that way, but if not then you're messing with permissions in several locations instead of just one. 

[whovian56 2]

Thanks all.  I changed the permission as indicated and scanning worked.  When looking for that permission it wasn't obvious where it was located on the Synology.  I took a while to find it.