VOD playback issues

[imnotsane 2]

Moved to a new IPTV service, but running into issues with playback.
From what I see and AI saying it maybe a header issue, any assistance 
would be appreciated. More information on what I'm seeing is I'm able to play some
Movies fine, while others fail. I found that I was able to play one of the videos on my Phone
(android) using the playback correction a couple times, but same the steps didn't work for other
Movies. I've done some testing with the user playback settings and transcoding, but still running
into the same issue. I've verified the movies work fine in other players as well.

embyserver.txt ffmpeg-directstream-28d5c043-b033-494e-a3c5-4aac7a4f98de_1.txt ffmpeg-transcode-5637bf63-2870-4556-90d8-affc3423042d_1.txt

[Luke 42078]

HI, this could be your issue:

[imnotsane 2]

Hi Luke,

 

While I was testing I did enable/disable quite a few settings to try and
resolve on my own. Here are the logs with that setting enabled, but still
seeing the same issue, which doesn't affect all the movies offered by the
Provider when in Emby, but I haven't seen any issues viewing them in other
IPTV apps. Also the movies that do play all show "Recovering from playback error"
in the stream info. Also its not letting me edit my post above, I would like to remove
those files.

 

ffmpeg-directstream-cda88476-8494-48c5-9e8a-7c5e113aa8ad_1.txt

Edited July 1, 2025 by imnotsane
uploaded wrong file.

[Luke 42078]

20 hours ago, imnotsane said:

Hi Luke,

 

While I was testing I did enable/disable quite a few settings to try and
resolve on my own. Here are the logs with that setting enabled, but still
seeing the same issue, which doesn't affect all the movies offered by the
Provider when in Emby, but I haven't seen any issues viewing them in other
IPTV apps. Also the movies that do play all show "Recovering from playback error"
in the stream info. Also its not letting me edit my post above, I would like to remove
those files.

 

ffmpeg-directstream-cda88476-8494-48c5-9e8a-7c5e113aa8ad_1.txt 7.16 kB · 1 download

Hi, please attach the corresponding emby server log as well. thanks.

[imnotsane 2]

1 hour ago, Luke said:

Hi, please attach the corresponding emby server log as well. thanks.

Still testing on my own, seems any .mp4 from
the source is failing to play on the emby server
also .ts, but those don't run outside of emby so
not too worried about those. Also Luke if you can
delete in the first message would be appreciated.

embyserver.txt ffmpeg-directstream-1e9e2617-4f30-4bb4-bb3d-110e39e64c2b_1.txt ffmpeg-transcode-16acf3c8-bfcd-4873-a4c1-a42533a700e4_1.txt ffmpeg-transcode-c1a30eec-bf70-4e0d-b098-925f74433df3_1.txt

[Luke 42078]

OK we're looking into it. Thanks.