After install Emby on Synology 7.2.2 72806 update 3 URL gives " forbidden"

[karbo 2]

I've  installed  Emby  (4.8.11.0) on Synology (7.2.2 72806 update 3), and I try to open the URL http://192.168.0.25:8096/web/index.html, a page opens and shows " forbidden" (in both Firefox and Chrome).

So, now I'm stucked because the wizzard is not starting.

I'm not using a VPN or so, I'm just in my private network. I've had Emby running a few years ago but had a synology system crash. Had to reinstall synology and now after quit a while, I try to install Emby again. But no luck so far.

Any ideas?

[Luke 42498]

Hi, can you please show a screenshot?

 Was this a new install of Emby? Did you just do the server startup wizard?

[karbo 2]

Hi,

thanks for the quick response.

I installed it new. but it might be that there was an old install already present from before the system crash. The OS was reinstalled at a certain point. Perhaps that's playing tricks?

 

 

[Luke 42498]

OK I would suggest shutting down the server and then deleting the server data folder:

Emby Server Data Folder

When you start back up, it should be a fresh start at that point. Please let us know if this helps. Thanks.

[karbo 2]

OK. I'll do that later this week. I let you know for sure  

[karbo 2]

Hi Luke,

I've followed your advice and now it's working fine!

Thank you for you help.

Regards, Jos

[Burghard 0]

Schade, dass ein falscher Klick das Programm unbrauchbar macht.
Und dann diese Anleitung zur Reparatur zum "Serverdatenordner löschen" die nur was für Experten ist.
Ich bin enttäuscht, dass bei so viel guter Programmierarbeit dieser Fehler passieren kann.

Alles hat super funktioniert bis ich mich verklickt habe. Nun muss ich wohl doch wieder zu Plex wechseln.
Schade.

LG Burghard

[Neminem 1729]

@Burghard welcome to the forum, how can we help.

 

[Happy2Play 9834]

3 hours ago, Burghard said:

It's a pity that a wrong click makes the program unusable.
And then this guide on how to repair the "delete server data folder" which is only for experts.
I'm disappointed that with so much good programming work, this error can happen.

Everything worked great until I made a mistake. Now I guess I have to switch back to Plex.
What a pity.

LG Burghard

Technically you do not have to do that assume you are capable of navigating to the system.xml and correcting a config that you applied.  But some platforms are not as easy as others.  On can break other systems just as easy.

[Kyz_Mini_Zal 0]

On 21.02.2026 at 04:03, Happy2Play said:

Технически вам не обязательно это делать, если вы можете перейти к файлу system.xml и внести изменения в конфигурацию, которую вы применили. Но на некоторых платформах это не так просто, как на других. Кроме того, можно легко нарушить работу других систем.

Подскажите какие изменения нужно внести в system.xml что бы запускался Emby.

[Happy2Play 9834]

4 minutes ago, Kyz_Mini_Zal said:

Tell me what changes need to be made to the system.xml for Emby to start.

Really depends on what you applied on the Networks menu.

Possibly

  <LocalNetworkSubnets />
  <LocalNetworkAddresses />

 

[Kyz_Mini_Zal 0]

3 hours ago, Happy2Play said:

На самом деле все зависит от того, что вы выбрали в меню «Сети».

Возможно,

<Подсети локальной сети />
<Адреса локальной сети />

 

поставил в своей локальной сети 

[Luke 42498]

@sa2000

[sa2000 767]

On 07/03/2026 at 09:12, Kyz_Mini_Zal said:

поставил в своей локальной сети 

 

Are you still having problems connecting to the Emby Server on the DS118 NAS ?

The "General" tab view of the Network screenshot you attached just shows that the NAS is on the local LAN subnet of 192.168.0.xx

The "Network Interface" tab will show the IP Address 

Assuming you have the Emby Server app running, what happens when you go to the emby server url in a browser

http://192.168.0.xxx:8096 

replace the xxx with the octet from the NAS IP address

can you get a screenshot of that

 

[Luke 42498]

@Kyz_Mini_Zal?