Problem with Emby on Google Tv

[Luke 42077]

10 minutes ago, Stroudy said:

I've also started having this issue.
I use to be able to long-press the center button on my Google TV remove and have a menu appear.
Example, holding the center button on a movie in the movie library would appear with a menu which would allow me to quickly delete it.

Now nothing happens with a long press.

App version 2.1.23g

Hi.  Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares?

Thanks.

 

[Stroudy 21]

5 minutes ago, Luke said:

Hi.  Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares?

Thanks.

 

Hi Luke.
This works perfectly fine on Emby for Android.

[ecrispy 38]

is there going to be a fix for this? its probably not that hard to implement. I see there are still sporadic updates to the ATV app. The Android app simply has too many limitations and feels like a phone app running on my big TV.

[Luke 42077]

On 9/14/2025 at 11:48 AM, ecrispy said:

The Android app simply has too many limitations and feels like a phone app running on my big TV.

Hi there, can you please describe what you mean by this? What limitations are you referring to? The app actually has more features.

[WilhelmStroker 102]

I'm seeing the same issue on version 2.1.28g on a Thompson 270 box (which is the European version of the Onn ones). The standard android version works without issues long press on a movie that's on deck shows the context menu without issues, but I prefer the TV version as the other app has a few issues for me (doesn't play all files correctly, sometimes videos start with a black screen, and the transitions when backing out of a movie or tv episode details are pretty jarring)

Yes, the non TV version has more features, but the issues i'm having with it make me prefer the TV version. 

Edited November 18, 2025 by WilhelmStroker

[Luke 42077]

3 hours ago, WilhelmStroker said:

I'm seeing the same issue on version 2.1.28g on a Thompson 270 box (which is the European version of the Onn ones). The standard android version works without issues long press on a movie that's on deck shows the context menu without issues, but I prefer the TV version as the other app has a few issues for me (doesn't play all files correctly, sometimes videos start with a black screen, and the transitions when backing out of a movie or tv episode details are pretty jarring)

Yes, the non TV version has more features, but the issues i'm having with it make me prefer the TV version. 

Hi there, what issue do you have with it?

[WilhelmStroker 102]

11 hours ago, Luke said:

Hi there, what issue do you have with it?

When long pressing the OK button on the remote on a video that is in continue watching, the TV app doesn't show any context menu so i'm unable to remove something from continue playing for example. 

[visproduction 315]

Thompson 270 manual - might be related?
 

Quote

The functionality of the Star button on the remote control

To set the functionality of the Star button, press and hold the Star button. A dialog screen will appear on the

screen where you can use the Star button function as a direct launch of the selected installed application or as

an input selection. Follow the instructions on the dialog screen to configure the Star button function correctly.

After the functionality of the Star button is configured, briefly press this button to directly launch the selected

application installed on your device or to select the specified input.

 

[Luke 42077]

11 hours ago, WilhelmStroker said:

When long pressing the OK button on the remote on a video that is in continue watching, the TV app doesn't show any context menu so i'm unable to remove something from continue playing for example. 

What remote are you using?

[WilhelmStroker 102]

1 hour ago, Luke said:

What remote are you using?

The standard remote that came with the device which looks the same as the Onn one. This article has a picture, mine looks the same. 

https://www.digitaltrends.com/home-theater/onn-4k-pro-remote-control-mystery-solved/

[Luke 42077]

6 minutes ago, WilhelmStroker said:

The standard remote that came with the device which looks the same as the Onn one. This article has a picture, mine looks the same. 

https://www.digitaltrends.com/home-theater/onn-4k-pro-remote-control-mystery-solved/

OK. Maybe that remote doesn't send a long press?

[WilhelmStroker 102]

14 hours ago, Luke said:

OK. Maybe that remote doesn't send a long press?

The long press on the remote works fine in the non TV app, it's only in the Emby for Android TV app where the long press doesn't work. It works fine in all other apps on the box as well so to me it looks like just an issue with the Emby TV app rather than the remote.

[visproduction 315]

Related?

Google TV remote has settings for long press:
https://support.google.com/googletv/thread/278320343/long-press-volume-no-longer-works

Other tips

https://duckduckgo.com/?q=google+TV+long+press+code&ia=web

[Luke 42077]

13 hours ago, WilhelmStroker said:

The long press on the remote works fine in the non TV app, it's only in the Emby for Android TV app where the long press doesn't work. It works fine in all other apps on the box as well so to me it looks like just an issue with the Emby TV app rather than the remote.

Ok then why not just use the non TV app?

[WilhelmStroker 102]

The non TV app struggles with some of my content, it occasionally starts a movie with a black screen, no image but with sound and I find some of the transitions when entering or backing out of an item very jarring. The TV app has none of these issues.

[Luke 42077]

10 hours ago, WilhelmStroker said:

The non TV app struggles with some of my content, it occasionally starts a movie with a black screen, no image but with sound and I find some of the transitions when entering or backing out of an item very jarring. The TV app has none of these issues.

OK have you opened a topic about this?

[WilhelmStroker 102]

No not yet as, apart from this long press issue, the TV app does what I need it to do. If I get annoyed at the missing functionality I probably will open a topic for the other issues. Thanks. 

[ecrispy 38]

On 11/21/2025 at 1:39 AM, WilhelmStroker said:

The non TV app struggles with some of my content, it occasionally starts a movie with a black screen, no image but with sound and I find some of the transitions when entering or backing out of an item very jarring. The TV app has none of these issues.

I play a lot of content and have used both, don't think I've ever seen this. Must be some specific codec or hw issue?

on the other hand I think its confirmed that the tv app has issues with EAC3, right? I think this was what I posted about in another topic and was told to use the Android app.

[ebr 16169]

31 minutes ago, ecrispy said:

I think its confirmed that the tv app has issues with EAC3, right

Hi.  No, we are not aware of any issues with that format.

[ecrispy 38]

On 11/24/2025 at 6:04 AM, ebr said:

Hi.  No, we are not aware of any issues with that format.

perhaps its fixed now but I'd posted about an issue with eac3 (esp with high bitrate) not playing properly, Luke suggested trying the Android app and that worked