Slow App

[adminExitium 355]

Had a user complain about the time taken to load the Web App on a slower mobile connection where it hadn't even loaded the Login page, even after 3-4 mins and he gave up after that.

Figured I could compare both the timings of Plex & Emby Web Apps on a Gigabit Connection just to show the drastic amount of difference between what is probably the first thing most users see.

Hosted Emby App (https://app.emby.media/) :

Hosted Plex App  (https://app.plex.tv/) :

 

Self-hosted Emby Server Web UI:

Self-hosted Plex Server Web UI:

 

As you can see, the self-hosted server pages are close enough (even if there is plenty of room of improvement in the sheer number of requests fired and the DOM rendering), but the hosted apps are simply incomparable. There is nothing in the app that should required almost a 1000 requests to load and that too over a minute while the user simply sees a black page with the Emby logo.

[Luke 42077]

Hi there, please attach the Emby server log from when the problem occurred:

How to Report a Problem

Thanks!

 

[adminExitium 355]

For the hosted app? This is simply loading the URL (https://app.emby.media/) in a private (to have an empty cache) browser window. No server is logged in or at all involved in this.

[Luke 42077]

OK yes there's room for improvement there. Thanks.