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Jey2024
Posted (edited)

Hi team,

A few days ago, I was able to download subtitles from OpenSubtitles, but it’s no longer working. I even tried creating a new account, updated it, and verified that the TV series metadata, IMDB ID, and everything else are correct. However, when I select an episode, click on "Edit Subtitle," and try to search for a subtitle, I receive this error:

Quote

No results found. Have you configured subtitle downloading?

I enabled logging, tried reproducing the issue, and saw the following error:

2025-05-28 23:07:42.879 Info OpenSubtitles: Logging into OpenSubtitles-Emby
2025-05-28 23:07:42.879 Info HttpClient: POST https://api.opensubtitles.com/api/v1/login
2025-05-28 23:07:42.908 Error OpenSubtitles: 403 Forbidden Response from https://api.opensubtitles.com/api/v1/login
2025-05-28 23:07:42.908 Error OpenSubtitles: 403 Forbidden Response from https://api.opensubtitles.com/api/v1/login
2025-05-28 23:07:42.909 Error SubtitleManager: Error searching for subtitles on Open Subtitles
	*** Error Report ***
	Version: 4.8.10.0
	Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb
	Operating system: Linux version 5.15.0-133-generic (buildd@lcy02-amd64-040) (gcc (Ubuntu 11.4.0-1ubuntu1~22.04) 11.4.0, GNU ld (GNU Binutils for Ubuntu) 2.38) #144-Ubun
	Framework: .NET 6.0.31
	OS/Process: x64/x64
	Runtime: opt/emby-server/system/System.Private.CoreLib.dll
	Processor count: 8
	Data path: /var/lib/emby
	Application path: /opt/emby-server/system
	MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: <!DOCTYPE html><html lang="en-US"><head><title>Just a moment...</title><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"><meta http-equiv="X-UA-Compatible" content="IE=Edge"><meta name="robots" content="noindex,nofollow"><meta name="viewport" content="width=device-width,initial-scale=1"><style>*{box-sizing:border-box;margin:0;padding:0}html{line-height:1.15;-webkit-text-size-adjust:100%;color:#313131;font-family:system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,Noto Sans,sans-serif,Apple Color Emoji,Segoe UI Emoji,Segoe UI Symbol,Noto Color Emoji}body{display:flex;flex-direction:column;height:100vh;min-height:100vh}.main-content{margin:8rem auto;max-width:60rem;padding-left:1.5rem}@media (width <= 720px){.main-content{margin-top:4rem}}.h2{font-size:1.5rem;font-weight:500;line-height:2.25rem}@media (width <= 720px){.h2{font-size:1.25rem;line-height:1.5rem}}#challenge-error-text{background-image:url(data:image/svg+xml;base64,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);background-repeat:no-repeat;background-size:contain;padding-left:34px}@media (prefers-color-scheme:dark){body{background-color:#222;color:#d9d9d9}}</style><meta http-equiv="refresh" content="360"></head><body><div class="main-wrapper" role="main"><div class="main-content"><noscript><div class="h2"><span id="challenge-error-text">Enable JavaScript and cookies to continue</span></div></noscript></div></div><script>(function(){window._cf_chl_opt={cvId: '3',cZone: "api.opensubtitles.com",cType: 'managed',cRay: '947168e91b35e7b9',cH: 'cSVigZWGuvYaUXDrJWdUBeFP94HZpL_1j9AMRR4gdhk-1748473662-1.2.1.1-1gG7NeZTsH1f9opZ5PUOwh3xNdIWHsH.0Y0MylLtsOCkaQeCmb_Mrj1y9nnzdoLn',cUPMDTk: "\/api\/v1\/login?__cf_chl_tk=ZDB4TWyYpiVrtaK1Ln4tnzuz0ySgGbHgukG13ZBpXes-1748473662-1.0.1.1-xeP183ujqi67h0LuO019QZqkoMP06aEkqWF0QQHeiME",cFPWv: 'g',cITimeS: '1748473662',cTplC: 0,cTplV: 5,cTplB: 'cf',fa: "\/api\/v1\/login?__cf_chl_f_tk=ZDB4TWyYpiVrtaK1Ln4tnzuz0ySgGbHgukG13ZBpXes-1748473662-1.0.1.1-xeP183ujqi67h0LuO019QZqkoMP06aEkqWF0QQHeiME",md: "96b5fg9Oz36L1VXnQRwXov2i8y_f8LCNv3o.KDw05co-1748473662-1.2.1.1-miL8lFnYqc6U_LICB0Qh5KCtV0ELhb00UTbuo.L00gtMT_FgU.ClBNYd.8Swq.qZnMcV0XOVrGbXWfp_mSz9G_pY1gOFbsfaK1syyY50TbbqYnhtZ_Wm1Qb.VWo.dr.L86tW18C_ri5nxxTOYROQsaZmAAIWOmdzbpy1QY291oMXXENhj8v34Zh9TTmNIvVvyvhmctu_iXzsCw5LM20XuWFG.GdBHwQ_s4rGxwRjBGk7Hv5x29gdgv3vahAk3kd945fSf4yq6_vG8hnu5S1To2NiCPFb09RJ.KzIoYeIYszRPZrkFZYhWZww3f9dtiqZGFrBxy75.kBg1c.bH5UgsdNJZpWaaAmOcQdoqUf_AMOsntISzmT2ICYAWPTtD1WohEwaXjeegbuXdo497PUHnRGQAFrjh2KdilxlmrZz3ByabF_qQiy7mp1bS9b4Bw8tbHCTJ100d_cNl7fCSsWnH3ZCoDQhBbKqw3jRYTc.8BOlRhLd6D.sBjKKO59AiAkCIvg_FghUECLmxK4jC.jej0uc1qwg.60vWzPzqtGJFAKTSLOcFm2FLHDodMz2WZbddB59TpBlUItdAire8BUWNyMBtUm4Wu7PDjRC9I6rbv3hBJlT0nqhuFz.0IQk4FSQZA1mEdDDLh7uB9qyR7l5QYybOQ1qi6d1DhuGtL4jLddSnQDH_I_u34E3rzzi6Ny2ewUQPypSS_7KVW9zZnRIfvwJWv56wtWPJco2Je7Vhmf3HwblxevERj2V5km4AyjyZKjFeyu0caw7sDkGeIWfawAspQjBi02hoyGBsWC9YDsvXsP5i683UPQ9NVq96XNXrPOYqLGgcGd9X5CDLTVy3g",mdrd: "Z0VsL2qRCESYVLmoXMth807SgrJIRzY_i7.JtFy0MRA-1748473662-1.2.1.1-r6V1hYXcVHXICkjVUg_k1EHeRY1FTUIkSwDUSAhOcFI.vGQQQ.nsVd5Fqv6RdLoq3WBpCabW3yBBmIjfa2xpPjZVIKFBwYz6oW0X7uGt7RauSfN.8RsmxEpN0suA.NGhi0XosBEkkdph8OerHICpNLUZj0aIyNjpSnFSUCCCcQBQFxxlHMQAo82kfegnEur2chccaJqhG9FvHLU0Drlps.2HoRoRvB8m2oesKXVWrE818jqXNLUlWybd_AygiHwWfc57PNybiGPig5lbX7bKJwlczyre5_TTPA9enfPCQavIfMtwLgZTZQTak4J0lr1aJLcC9A4AbOzKI8xgNRNuo88H5OHanQtPpDr.ckn3z0.._96g.DaMVvgzWSH.hyEkafuKw3Gjaw79qCxCnmqvJP4L8yXrEJAUE.i.G0x5696sMcbjCaH.h0u7cnTt786ptkEfwZ8GLq9KS_4lxsFuL_nu2DEUiY0ABfRzOAVtwCuzEWhJhdSMjOb1_y73ECtVobmuqAJZo7zBeYz0ERaoC3kBv2QaCtH2LcD0xJ_l8wUxQMIbbF7OBcrkb7MSMFqsKJpS_zfbhtir4YMhY5Qd6z3DlpNNeNcABGxNbJQy94g92Nfq0mSswt1vLt4UKtkODDoUeMEVx5saTCV0ZOKrv8OfSJx8kREiPb0piiqKfGscjnRHtpB5gDLBdAzP7TcIVyf7NupEHQLBpDxdfFO4LRuAectrPuwbWX3w5fJETHdR5XwGYI0.u_P0rehvxxfpamr22TOuTXGXgk_vqB2E3RaaZPFNotBXUUVz0jsYh93KgDZwpapxaSxQb2RWpY9AOngAhJ8W_2RwazubodSt5QN4lH0AJSLMVoNdLQgMPMFhWOWsQhQoligP2MQVogssTg7eYMQM5jxCASNPvIMFlQrgAn0HaU4agIf2001muJBYe9jRqhSUhhFPmPczJS8yQKF9YRWlJVFvLHC7i8vDPHFJaunPLFuQvkrasdZySXYgzhGvkNSprSbyuF9Cvoe7kb8ALiVJl4ApHI5gxqqY0inq.DyQEcIQgPUHObei6y0QHC1o0oXH7.Pvwl8WRFLCjvsrpS7jnr13Qc6Ztgyv4vA1JTGCix27O1qHJxw0TVth7fOuU_3Pu5ui0nSYAi_.hvt42_Cp4BjAg60LrrV0uKJDmdsMA0Gel3SUygK7MXTCOXFCGdQlrE5qvWDRlcWj7TznhjpvnZJNeX7r3L.O1nkkqmL8iEboPriY91T5gG6DJN2dXxkBfUTQz15JNBhBPCs_y1ndOlBJ_3ilpLMOyJraHnojBu6mODt6LAua2LXNGR5AVhLWfwktPXlRArX_fEPXSQAm6zPIWyTvbM8DOee.1RF7_ljjAgAGu_KzpFrsJ47CTwT40wPxrvKDrmJpIK5uTviLfMrExs2q7XX5cgSt.5qfZb_QmA2fbEbdvAF5JJccBCOJ_RPU7Sbdz1pKi7U9NWuz2Gc0wm0YMwhhe2P_RJSBRN1fewKv4l6NCTgRnxblfteZvTzdesAX3XOX18lWud3syatysmnZjPmr.ITcFx4dAnrVUdqUavAWg5hlMNM8EkXl1DBwjLNBz7v5qbXUaDWX7Rig3jHh2p7Ta1pB2H3NVL6MaNSIdcqtxaHa_XyvZuRRueMt69eJpJD4aOKwU_0PGIII5_AUyA_EfKqG0c.8njcQ8bnjHziq9JarWYW4HrXSwzj8ud64ABQjZciySEc3T_hnFaf2oqQvLYhHrbXVcxioH._V5JLtPm3UH.I62BLlcxIAppEdqcFc2lzlXMceO2YEhVr_uU50cyxwgZHhhCRh2HstP9N7nxeWVza5v0y4fBg473iP2gglAYa1Km9SVFZNB_GU0ai5PGhkAznWUSKTg5dr3yPAEEix1Onk6QaayxiHbZ2Jm.nCPAKZfYsWQyNUe.BWLCq5Jadv4r0dlIwtK_lavVEm3AaEvdveCHwls4mD3WKCQY6QCGWrfzQzJEYKM4RwxlpaDe6gLHGRHrpyJgUiiHZopcke4KaHEilMcGy_4YAg96SVHxbavJsSdD82yjULCyWtN4yzfEkLj.rIFejGAB4Br4F3z7f.hUHMlVuxwsCaEDyJikONTTIIYVIVF45eRPdb9RDCKRi43dSpMIF6KzlQdFXZ.L_.zFK.3bW_MvChrzMtPI20saWvPWfoqFJWc16HXisKL7ZkfoaowzwXEerUnHiyRNfN9Ltl.FPOd0LZL.umF5OsG9cJJZeaa_B2FNSDJCz2hKxQeD2ZH2WAd4GerpqFrQmFUA_THD3KI9SJjj.PFe0pG_wFf1ESCRMVtM9_zrnnhnzbquA00wP8j3A3Bb0Prsr64HL2g_d16g2HiIXkgNIA7y0zQ6h3gYOPDCOH1Vt24.0J8HKl4lvOeClcDp.3NFIvro4sad.hUTNfYhy1w.OJousHaim1UZUtb.Lb.eYjYziSL4HqduxukTxf9LfJOV3HUPBLKdC2P9uiwoBhfmDK585SrsUjaOEYyfe0qcKaAeLeNaTIggxkn28mZpg"};var cpo = document.createElement('script');cpo.src = '/cdn-cgi/challenge-platform/h/g/orchestrate/chl_page/v1?ray=947168e91b35e7b9';window._cf_chl_opt.cOgUHash = location.hash === '' && location.href.indexOf('#') !== -1 ? '#' : location.hash;window._cf_chl_opt.cOgUQuery = location.search === '' && location.href.slice(0, location.href.length - window._cf_chl_opt.cOgUHash.length).indexOf('?') !== -1 ? '?' : location.search;if (window.history && window.history.replaceState) {var ogU = location.pathname + window._cf_chl_opt.cOgUQuery + window._cf_chl_opt.cOgUHash;history.replaceState(null, null, "\/api\/v1\/login?__cf_chl_rt_tk=ZDB4TWyYpiVrtaK1Ln4tnzuz0ySgGbHgukG13ZBpXes-1748473662-1.0.1.1-xeP183ujqi67h0LuO019QZqkoMP06aEkqWF0QQHeiME" + window._cf_chl_opt.cOgUHash);cpo.onload = function() {history.replaceState(null, null, ogU);}}document.getElementsByTagName('head')[0].appendChild(cpo);}());</script></body></html>
	   at OpenSubtitles.OpenSubtitleComDownloader.GetResponse(HttpRequestOptions requestOptions, String httpMethod, Int32 allowedRequestFrequencyMs)
	   at OpenSubtitles.OpenSubtitleComDownloader.Login(OpenSubtitleOptions options, CancellationToken cancellationToken)
	   at OpenSubtitles.OpenSubtitleComDownloader.SearchInternal(SubtitleSearchRequest request, Boolean useFilename, OpenSubtitleOptions options, CancellationToken cancellationToken)
	   at OpenSubtitles.OpenSubtitleComDownloader.Search(SubtitleSearchRequest request, OpenSubtitleOptions options, CancellationToken cancellationToken)
	   at Emby.Providers.Subtitles.SubtitleManager.<>c__DisplayClass17_0.<<SearchSubtitles>b__3>d.MoveNext()
	Source: OpenSubtitles
	TargetSite: Void MoveNext()
	

It seems they’ve recently enabled reCAPTCHA/Cloudflare protection. Could that be the issue?

Edited by Jey2024
Posted

Hi, seems to be working just fine from here. Are you behind a VPN?

Jey2024
Posted
52 minutes ago, Luke said:

Hi, seems to be working just fine from here. Are you behind a VPN?

Nope I don't use a VPN and I have the same dedicated server setup. Without making any changes/updates everything worked just fine 4-5 days ago.

Posted

Can you try it again?

Jey2024
Posted
1 hour ago, Luke said:

Can you try it again?

No luck. I installed another plugin Addic7ed. It's slower than opensubtitles but it works. I uninstalled Addic7ed and reinstalled opensubtitles and saw the same error:

 

Quote

2025-05-29 01:57:24.621 Error OpenSubtitles: 403 Forbidden Response from https://api.opensubtitles.com/api/v1/login
2025-05-29 01:57:24.621 Error OpenSubtitles: 403 Forbidden Response from https://api.opensubtitles.com/api/v1/login
2025-05-29 01:57:24.621 Error SubtitleManager: Error searching for subtitles on Open Subtitles

 

Posted

Are you in a location where OpenSubtitles is blocked?

Jey2024
Posted
59 minutes ago, Luke said:

Are you in a location where OpenSubtitles is blocked?

Not at all. This only started happening 4-5 days ago. Before that, I used to download subtitles almost every other day. I can still log in to the OS website without any issues, so it’s definitely not related to my ISP or anything else. Besides, Emby is running on a dedicated server.

Jey2024
Posted

@Lukecould it be that their Cloudflare JS or captcha challenges are causing this issue? perhaps a plugin update is needed?

KegTapper
Posted

I have same issue as well

GhostPirate
Posted

same issue here

Jey2024
Posted

Ok since others also reporting the same issue definitely there is an underlying issue. I can see ppl opening new threads re this issue as well. 

Posted

Are you still having an issue with this?

Posted (edited)

@LukeYes, I just tried and experiencing the same problem..

Edited by Jey2024
Posted
2 hours ago, Jey2024 said:

@LukeYes, I just tried and experiencing the same problem..

Can you please attach a new log file? Thanks.

Posted
3 hours ago, Luke said:

Can you please attach a new log file? Thanks.

Hi  @Lukethere you go -

 

Quote

2025-06-10 07:15:50.722 Info OpenSubtitles: Logging into OpenSubtitles-Emby
2025-06-10 07:15:50.722 Debug OpenSubtitles: Throttling OpenSubtitles by 729 ms
2025-06-10 07:15:51.451 Info HttpClient: POST https://api.opensubtitles.com/api/v1/login
2025-06-10 07:15:51.536 Error OpenSubtitles: 401 Unauthorized Response from https://api.opensubtitles.com/api/v1/login
2025-06-10 07:15:51.536 Error OpenSubtitles: 401 Unauthorized Response from https://api.opensubtitles.com/api/v1/login
2025-06-10 07:15:51.536 Error SubtitleManager: Error searching for subtitles on Open Subtitles
    *** Error Report ***
    Version: 4.8.11.0
    Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb
    Operating system: Linux version 5.15.0-140-generic (buildd@lcy02-amd64-024) (gcc (Ubuntu 11.4.0-1ubuntu1~22.04) 11.4.0, GNU ld (GNU Binutils for Ubuntu) 2.38) #150-Ubun
    Framework: .NET 6.0.36
    OS/Process: x64/x64
    Runtime: opt/emby-server/system/System.Private.CoreLib.dll
    Processor count: 8
    Data path: /var/lib/emby
    Application path: /opt/emby-server/system
    MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: {"message":"Error, invalid username/password  ","status":401}
       at OpenSubtitles.OpenSubtitleComDownloader.GetResponse(HttpRequestOptions requestOptions, String httpMethod, Int32 allowedRequestFrequencyMs)
       at OpenSubtitles.OpenSubtitleComDownloader.Login(OpenSubtitleOptions options, CancellationToken cancellationToken)
       at OpenSubtitles.OpenSubtitleComDownloader.SearchInternal(SubtitleSearchRequest request, Boolean useFilename, OpenSubtitleOptions options, CancellationToken cancellationToken)
       at OpenSubtitles.OpenSubtitleComDownloader.Search(SubtitleSearchRequest request, OpenSubtitleOptions options, CancellationToken cancellationToken)
       at Emby.Providers.Subtitles.SubtitleManager.<>c__DisplayClass17_0.<<SearchSubtitles>b__3>d.MoveNext()
    Source: OpenSubtitles
    TargetSite: Void MoveNext()
    
2025-06-10 07:15:51.536 Debug Server: http/1.1 Response 200 to host1. Time: 816ms. GET http://emby_remote_ip:40138/emby/Items/23294/RemoteSearch/Subtitles/en?MediaSourceId=f05df025fad59e979d152a539d5eb170&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=86bd8e17-0543-4e1a-8625-f8ce4bc30304&X-Emby-Client-Version=4.8.11.0&X-Emby-Token=x_secret1_x&X-Emby-Language=en-us
2025-06-10 07:15:51.708 Debug Server: http/1.1 GET http://emby_remote_ip:40138/emby/Items/23294/RemoteSearch/Subtitles/en?MediaSourceId=f05df025fad59e979d152a539d5eb170&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=86bd8e17-0543-4e1a-8625-f8ce4bc30304&X-Emby-Client-Version=4.8.11.0&X-Emby-Token=x_secret1_x&X-Emby-Language=en-us. Source Ip: host1, UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/136.0.0.0 Safari/537.36
2025-06-10 07:15:51.708 Debug SqliteItemRepository: GetInternalId from f05df025-fad5-9e97-9d15-2a539d5eb170
2025-06-10 07:15:51.709 Debug SqliteItemRepository: GetitemById Episode 23294 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.mkv
2025-06-10 07:15:51.709 Info OpenSubtitles: Logging into OpenSubtitles-Emby
2025-06-10 07:15:51.709 Debug OpenSubtitles: Throttling OpenSubtitles by 742 ms
2025-06-10 07:15:52.452 Info HttpClient: POST https://api.opensubtitles.com/api/v1/login
2025-06-10 07:15:52.574 Error OpenSubtitles: 401 Unauthorized Response from https://api.opensubtitles.com/api/v1/login
2025-06-10 07:15:52.574 Error OpenSubtitles: 401 Unauthorized Response from https://api.opensubtitles.com/api/v1/login
2025-06-10 07:15:52.575 Error SubtitleManager: Error searching for subtitles on Open Subtitles
    *** Error Report ***
    Version: 4.8.11.0
    Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb
    Operating system: Linux version 5.15.0-140-generic (buildd@lcy02-amd64-024) (gcc (Ubuntu 11.4.0-1ubuntu1~22.04) 11.4.0, GNU ld (GNU Binutils for Ubuntu) 2.38) #150-Ubun
    Framework: .NET 6.0.36
    OS/Process: x64/x64
    Runtime: opt/emby-server/system/System.Private.CoreLib.dll
    Processor count: 8
    Data path: /var/lib/emby
    Application path: /opt/emby-server/system
    MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: {"message":"Error, invalid username/password  ","status":401}
       at OpenSubtitles.OpenSubtitleComDownloader.GetResponse(HttpRequestOptions requestOptions, String httpMethod, Int32 allowedRequestFrequencyMs)
       at OpenSubtitles.OpenSubtitleComDownloader.Login(OpenSubtitleOptions options, CancellationToken cancellationToken)
       at OpenSubtitles.OpenSubtitleComDownloader.SearchInternal(SubtitleSearchRequest request, Boolean useFilename, OpenSubtitleOptions options, CancellationToken cancellationToken)
       at OpenSubtitles.OpenSubtitleComDownloader.Search(SubtitleSearchRequest request, OpenSubtitleOptions options, CancellationToken cancellationToken)
       at Emby.Providers.Subtitles.SubtitleManager.<>c__DisplayClass17_0.<<SearchSubtitles>b__3>d.MoveNext()
    Source: OpenSubtitles
    TargetSite: Void MoveNext()

It;s actually showing a different 401 error now. But I triple checked my password, I re-entered them twice, and I also tried to login here - https://www.opensubtitles.org/ and I was able to. I'm not making any mistakes entering the password because it's a very simple password and im entering them manually.. not a copy/paste either.. 

Posted

I'm not  sure if it's relevant or not, but I recently  upgraded from 4.8.10.0 to 4.8.11.0 that didn't resolve t his issue, but now im getting different error. 

Posted
1 hour ago, Neminem said:

@Jey2024have you seen this.

 

Ah thanks for pointing that out. But when I created this topic i was using os.com domain's account because it was working and suddenly stopped working last month. Then I mistakenly recreated the account on their .org site (it was my bad). 

Now I restored my old account from .com and it's working fine. 

@Lukesorry for overlooking. Whatever the JS challenge I was experiencing is no longer an issue. However, if you're ok to take a feedback, can you mention this in your plugin configuration? Instead of "This must be your Open Subtitles username and not your email address." something like "This must be your opensubtitles.com username and not your email address."

Thanks @Neminemappreciate your input. 

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