Open Subtitles not working

[Haulton 1]

Subtitles stopped workin a few days ago. Reloaded the plug in then verified user login at Opensubtitles.org. Then remembered Emby changed to Opensubtitles.com. Tried to verify user name on that site and it takes me to a German version of the site ???

Log attached

embyserver-63883987200.txt

[Abobader 3464]

Hello Haulton,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Luke 42078]

Quote

Tried to verify user name on that site and it takes me to a German version of the site ???

Hi, what exactly do you mean by this? Maybe it was your browser doing some kind of translation?

[Haulton 1]

I have tried it with both Edge and Chrome. I dont have problems with any other site. Try it https://www.opensubtitles.com/

[Luke 42078]

it looks english to me. Can you show a screenshot of what you see?

[Neminem 1518]

@HaultonYou can change language on there web site.

Edited May 29, 2025 by Neminem

[Haulton 1]

Sorry for the false alarm. I was able to change the default website language to English and log in. Right after that I tried to download subtitles from the EMBY app and its been working ever since but they had stopped for 3 days prior with the following message in the server logs. Thanks for responding so quickly.

OpenSubtitles.OpenSubtitleComDownloader.Search(SubtitleSearchRequest request, OpenSubtitleOptions options, CancellationToken cancellationToken)

         at Emby.Providers.Subtitles.SubtitleManager.<>c__DisplayClass17_0.<<SearchSubtitles>b__3>d.MoveNext()

      Source: OpenSubtitles

      TargetSite: Void MoveNext()