Identify seems unable to search

[TheKinkyPirate 1]

I rarely add movies to my library, but I've found that when the scan can't seem to identify a movie, or an actor.

When I select identify, the system reports Not Found, even when I put the IMDB identity in the field.

This used work, but now, no joy.

I tried updating the version to the current version (4.8.11.0), but that made no difference.

[Happy2Play 9780]

2 hours ago, TheKinkyPirate said:

I rarely add movies to my library, but I've found that when the scan can't seem to identify a movie, or an actor.

When I select identify, the system reports Not Found, even when I put the IMDB identity in the field.

This used work, but now, no joy.

I tried updating the version to the current version (4.8.11.0), but that made no difference.

Will need to see the server log to see the queries that happen during this process for a specific example.

 

[TheKinkyPirate 1]

embyserver.txtMovie searched for: 2001 A Space Odyssey (1968)

[GrimReaper 4739]

You have some network issues as all of your outgoing requests are timing out:

Quote

MediaBrowser.Model.Net.HttpException: Connection to https://www.mb3admin.com/admin/service/EmbyPackages.json timed out

MediaBrowser.Model.Net.HttpException: Connection to https://api4.thetvdb.com/v4/login timed out

MediaBrowser.Model.Net.HttpException: Connection to https://api.themoviedb.org/3/configuration/primary_translations?api_key=x_secret2_x timed out

MediaBrowser.Model.Net.HttpException: Connection to https://private.omdbapi.com?apikey=x_secret3_x&i=tt0368730&plot=short&r=json timed out

Typical causes of this are firewall, security software, VPN or misconfigured DNS. 

[Luke 42077]

@TheKinkyPiratecan you please look into that and let us know what you find? Thanks !

[TheKinkyPirate 1]

Sorted. Thanks gang

IT guy messed up the dns settings.

Edited May 29, 2025 by TheKinkyPirate

[Davey's 37]

With the current stable version 4.8.11.0, it's currently not possible to identify content.
I'm trying to identify Snoopy Presents: A Summer Musical 2025, both automatically via the IMDB ID and manually, but nothing works.

I also tried this with other content, and it works.

[GrimReaper 4739]

54 minutes ago, Davey's said:

I'm trying to identify Snoopy Presents: A Summer Musical 2025, both automatically via the IMDB ID and manually, but nothing works.

You can post server log upon trying to identify.

[Davey's 37]

embyserver (1).txt

[GrimReaper 4739]

1 hour ago, Davey's said:

embyserver (1).txt 52.86 kB · 3 downloads

What library type is that? You're searching a series with that IMDBId:

Quote

2025-09-07 14:34:50.464 Info HttpClient: GET https://api4.thetvdb.com/v4/search?type=series&q=tt36988583&remote_id=tt36988583

2025-09-07 14:34:50.922 Info Server: http/1.1 Response 200 to host1. Time: 1202ms. POST http://192.168.178.43:8096/emby/Items/RemoteSearch/Series?

Providers are queried by type, you can't search for/identify a movie in a TV Shows content-type library. 

Edit: Btw, you've reached inotify instances limit, see:

 

Edited September 7, 2025 by GrimReaper

[Davey's 37]

I just ran the search command in imdb id: just to show that it doesn't work. Regarding the inorify, I think I disabled it on the Synology. Ill fix that, Thanks.

[GrimReaper 4739]

2 minutes ago, Davey's said:

I just ran the search command in imdb id: just to show that it doesn't work.

I honesty have no idea what do you mean by that. 

[Davey's 37]

I think I misunderstood your previous question. It is indeed a TV show-type library.

Regarding inotify, it's enabled in the task scheduler. Any idea what it could be?

[Davey's 37]

how to identify tv show ?

[GrimReaper 4739]

11 minutes ago, Davey's said:

I think I misunderstood your previous question. It is indeed a TV show-type library.

 

1 hour ago, GrimReaper said:

Providers are queried by type, you can't search for/identify a movie in a TV Shows content-type library. 

 

12 minutes ago, Davey's said:

Regarding inotify, it's enabled in the task scheduler. Any idea what it could be?

Nope, but maybe @FrostBytemight. 

12 minutes ago, Davey's said:

how to identify tv show ?

What do you mean by that? You can identify it by title or externalID, but you can't force a movie be TV show, you can only make it a special episode if you want it to show under your TV shows. 

[Davey's 37]

Ill understand, Thanks for your answer

[FrostByte 5392]

If you used the guide for inotify, then enabling the script by itself won't make it run.  Either reboot (as it's designed to run a boot-up) or highlight the script and click Run.

To verify it worked use Terminal on the NAS and type the following:

cat /proc/sys/fs/inotify/max_user_instances
cat /proc/sys/fs/inotify/max_user_watches

You can also recheck your logs after the script runs and search for inotify.

[Davey's 37]

Thanks Frostbyte, Where can i find the guide ? 

Edit: typo

Edited September 7, 2025 by Davey's

[FrostByte 5392]

https://emby.media/community/index.php?/topic/106276-how-to-fix-rtm-not-working-caused-by-limited-inotify-instanceswatches/

[Davey's 37]

Thank you 

[Happy2Play 9780]

6 hours ago, Davey's said:

With the current stable version 4.8.11.0, it's currently not possible to identify content.
I'm trying to identify Snoopy Presents: A Summer Musical 2025, both automatically via the IMDB ID and manually, but nothing works.

I also tried this with other content, and it works.

Sorry but this is a provider issue not a Emby issue as it only exits that way via OMDB via TV content type.

2025-09-07 09:47:03.555 Info HttpClient: GET https://api4.thetvdb.com/v4/search?type=series&q=tt36988583&remote_id=tt36988583
2025-09-07 09:47:03.682 Info HttpClient: GET https://api.themoviedb.org/3/find/tt36988583?api_key=‌apikey‌&external_source=imdb_id
2025-09-07 09:47:03.886 Info HttpClient: GET https://private.omdbapi.com?apikey=‌apikey‌&i=tt36988583&plot=short&r=json

But yes since TMDB list it as a movie it would have to be in a movie content type unless you enable OMDB but will require manually applying things.

 

Edited September 7, 2025 by Happy2Play

[Happy2Play 9780]

Unless you make it a special of The Snoopy Show 0x13 

The Snoopy Show - Snoopy Presents: A Summer Musical‎ - TheTVDB.com

[Davey's 37]

Great idea, ill give it a try. Thanks Happy2play

[FrostByte 5392]

Emby automatically identified that as a movie for me.  Didn't have to do anything special.

Snoopy Presents A Summer Musical (2025)

[FrostByte 5392]

Snoopy Presents: A Summer Musical (2025) — The Movie Database (TMDB)