Got error while trying to play something

[elone 0]

Hey, all the things I am trying to play, I get the next error:

Playback Error
No compatible streams are currently available. Please try again later or contact your system administrator for details.

 

Everything worked fine and its just happened.
I tried to reinstall the application without any success.
What else can I do? I dont have access to the admin, only viewer

[GrimReaper 4739]

1 minute ago, elone said:

What else can I do? I dont have access to the admin, only viewer

Very little in that scenario. Does anything play on some other device, like mobile phone? 

[elone 0]

Just now, GrimReaper said:

Very little in that scenario. Does anything play on some other device, like mobile phone? 

Yes, I tried to play at my computer and its working fine.
In addition, I have another LG TV and on that TV its working fine too

[GrimReaper 4739]

In that case it's apparently isolated to that particular TV and without server logs, it would be anyone's guess.

You could check your Playback settings for Quality being set too low therefore requiring transcoding while your user has transcoding disabled server-side. 

You could also try rebooting your TV to potentially clear any glitches/scare away any ghosts in the shell. 

[Luke 42077]

23 minutes ago, elone said:

Hey, all the things I am trying to play, I get the next error:

Playback Error
No compatible streams are currently available. Please try again later or contact your system administrator for details.

 

Everything worked fine and its just happened.
I tried to reinstall the application without any success.
What else can I do? I dont have access to the admin, only viewer

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!