juandiego79 4 Posted May 24, 2025 Posted May 24, 2025 Buenas tardes He instalado Emby for TV en dos dispositivos Xiaomi TV Box S 2ª Gen que pueden decodificar vídeo: 4K@60fps, VP9, H.264, MPEG1/2/4, VC-1, Real8/9/10. La versión instalada de Emby for TV es la 2.1.23g, la del servidor es la versión 4.8.11.0 y el Android El problema es que, con una conexión wifi de 600 Mbps, Emby no soporta correctamente la reproducción de archivos 4K. La configuración de Emby está en modo automático para la opción de reproducción y he probado con varias opciones de velocidad, pero ninguna hace que la imagen fluya correctamente. Por favor, ¿podéis indicarme cuál es la configuración correcta o cómo solucionar el problema? Gracias
ebr 16169 Posted May 24, 2025 Posted May 24, 2025 Hi. Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares? Thanks.
juandiego79 4 Posted May 25, 2025 Author Posted May 25, 2025 Good morning! The result is the same. When playing 4k H264 videos, the image is not smooth. I have installed version 3.4.70 Emby for Android on both devices with the same result Any other possible solution?
ebr 16169 Posted May 25, 2025 Posted May 25, 2025 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!
juandiego79 4 Posted May 26, 2025 Author Posted May 26, 2025 Good afternoon I attach the Logs on the 24th in which I did the test embyserver-63883728000.txt ffmpeg-transcode-2971e668-4f0b-44b9-941f-24095aa86f19_1.txt ffmpeg-transcode-55eef0ca-f3f3-4804-aa13-85f7ae4fbf2e_1.txt ffmpeg-transcode-4b0f4ddb-b982-46be-a219-e5b10f1adbb3_1.txt
ebr 16169 Posted May 26, 2025 Posted May 26, 2025 Hi. It looks like your server simply isn't powerful enough to transcode this item fast enough. It is only managing a little over 30 fps. speed=0.566x
Luke 42077 Posted May 26, 2025 Posted May 26, 2025 @juandiego79 Hi. Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares? Thanks.
ebr 16169 Posted May 26, 2025 Posted May 26, 2025 (edited) On 5/24/2025 at 5:31 PM, ebr said: Hi. Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares? Thanks. On 5/25/2025 at 5:20 AM, juandiego79 said: Good morning! The result is the same. When playing 4k H264 videos, the image is not smooth. I have installed version 3.4.70 Emby for Android on both devices with the same result Any other possible solution? However, it would be nice to see logs from using the other app. Edited May 26, 2025 by ebr
juandiego79 4 Posted May 27, 2025 Author Posted May 27, 2025 Good night I found the solution. After having installed the app directly from the Play Store and from the official Emby website (Android section and option of Arm The problem continued so I tried other options until I found the solutio The problem is that Emby does not properly recognize the proper bandwidth when Auto is indicated in the settings video quality. For example, both devices set the connection to Auto and the playback failed showing the image very slowly, however, by forcing the connection to 1080p and 60Mbps the playback is perfect. Once this is done, change the configuration to 4K 40Mbps and it is also fluid. Any other 4k configuration gives problems (50,60,100...) Mb I have left the settings at 4k 40Mbps although my connection is 600 megabyte and the playback is perfect. I'm not sure yet that all 4K quality videos will play smoothly and perfectly. I'll report later in advance when I have more information. In the meantime, this is the solution I have found psn.7) Does not allow me to attach an archive of 73 mb indicates error 200. I will add it later. 1
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