Cannot load metadata for show

[Myith29 2]

UPDATE: I am not sure if this is an actual solution or just a bandaid but normally when I name my folders I include the year with the shows name (i.e. Kim Possible (2002)) just like I do for movies.  I just deleted the year from the folder and now all the shows are coming through correctly.

This whole process on this has been a head-banger.

[sa2000 674]

Hmm.. Not seeing the error 500 anymore and it looks good in the log

This shows the result of the applying the identification - successful and took about 57 seconds to complete

2025-05-25 08:09:13.651 Info Server: http/1.1 POST http://localhost:8096/emby/Items/RemoteSearch/Series?X-Emby-Client=Emby Web&X-Emby-Device-Name=Firefox Windows&X-Emby-Device-Id=8978e9ea-e32e-4b62-8914-25b2f7f5b562&X-Emby-Client-Version=4.8.11.0&X-Emby-Token=x_secret1_x&X-Emby-Language=en-us&reqformat=json. Source Ip: 127.0.0.1, UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:138.0) Gecko/20100101 Firefox/138.0

2025-05-25 08:09:14.116 Info Server: http/1.1 Response 200 to 127.0.0.1. Time: 465ms. POST http://localhost:8096/emby/Items/RemoteSearch/Series?X-Emby-Client=Emby Web&X-Emby-Device-Name=Firefox Windows&X-Emby-Device-Id=8978e9ea-e32e-4b62-8914-25b2f7f5b562&X-Emby-Client-Version=4.8.11.0&X-Emby-Token=x_secret1_x&X-Emby-Language=en-us&reqformat=json


2025-05-25 08:09:17.226 Info Server: http/1.1 POST http://localhost:8096/emby/Items/RemoteSearch/Apply/59602?ReplaceAllImages=false&X-Emby-Client=Emby Web&X-Emby-Device-Name=Firefox Windows&X-Emby-Device-Id=8978e9ea-e32e-4b62-8914-25b2f7f5b562&X-Emby-Client-Version=4.8.11.0&X-Emby-Token=x_secret1_x&X-Emby-Language=en-us&reqformat=json. Source Ip: 127.0.0.1, UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:138.0) Gecko/20100101 Firefox/138.0

2025-05-25 08:09:17.227 Info App: Setting provider id's to item 59602-Kim Possible (2002): {"Tvdb":"78259","IMDB":"tt0278866","Zap2It":"SH508607","Tmdb":"2345"}
2025-05-25 08:09:17.227 Debug App: ApplySearchResult


2025-05-25 08:10:14.972 Info Server: http/1.1 Response 204 to 127.0.0.1. Time: 57746ms. POST http://localhost:8096/emby/Items/RemoteSearch/Apply/59602?ReplaceAllImages=false&X-Emby-Client=Emby Web&X-Emby-Device-Name=Firefox Windows&X-Emby-Device-Id=8978e9ea-e32e-4b62-8914-25b2f7f5b562&X-Emby-Client-Version=4.8.11.0&X-Emby-Token=x_secret1_x&X-Emby-Language=en-us&reqformat=json

So what was wrong after this ?

 

[Myith29 2]

19 minutes ago, sa2000 said:

Hmm.. Not seeing the error 500 anymore and it looks good in the log

This shows the result of the applying the identification - successful and took about 57 seconds to complete

2025-05-25 08:09:13.651 Info Server: http/1.1 POST http://localhost:8096/emby/Items/RemoteSearch/Series?X-Emby-Client=Emby Web&X-Emby-Device-Name=Firefox Windows&X-Emby-Device-Id=8978e9ea-e32e-4b62-8914-25b2f7f5b562&X-Emby-Client-Version=4.8.11.0&X-Emby-Token=x_secret1_x&X-Emby-Language=en-us&reqformat=json. Source Ip: 127.0.0.1, UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:138.0) Gecko/20100101 Firefox/138.0

2025-05-25 08:09:14.116 Info Server: http/1.1 Response 200 to 127.0.0.1. Time: 465ms. POST http://localhost:8096/emby/Items/RemoteSearch/Series?X-Emby-Client=Emby Web&X-Emby-Device-Name=Firefox Windows&X-Emby-Device-Id=8978e9ea-e32e-4b62-8914-25b2f7f5b562&X-Emby-Client-Version=4.8.11.0&X-Emby-Token=x_secret1_x&X-Emby-Language=en-us&reqformat=json


2025-05-25 08:09:17.226 Info Server: http/1.1 POST http://localhost:8096/emby/Items/RemoteSearch/Apply/59602?ReplaceAllImages=false&X-Emby-Client=Emby Web&X-Emby-Device-Name=Firefox Windows&X-Emby-Device-Id=8978e9ea-e32e-4b62-8914-25b2f7f5b562&X-Emby-Client-Version=4.8.11.0&X-Emby-Token=x_secret1_x&X-Emby-Language=en-us&reqformat=json. Source Ip: 127.0.0.1, UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:138.0) Gecko/20100101 Firefox/138.0

2025-05-25 08:09:17.227 Info App: Setting provider id's to item 59602-Kim Possible (2002): {"Tvdb":"78259","IMDB":"tt0278866","Zap2It":"SH508607","Tmdb":"2345"}
2025-05-25 08:09:17.227 Debug App: ApplySearchResult


2025-05-25 08:10:14.972 Info Server: http/1.1 Response 204 to 127.0.0.1. Time: 57746ms. POST http://localhost:8096/emby/Items/RemoteSearch/Apply/59602?ReplaceAllImages=false&X-Emby-Client=Emby Web&X-Emby-Device-Name=Firefox Windows&X-Emby-Device-Id=8978e9ea-e32e-4b62-8914-25b2f7f5b562&X-Emby-Client-Version=4.8.11.0&X-Emby-Token=x_secret1_x&X-Emby-Language=en-us&reqformat=json

So what was wrong after this ?

 

At first the details still were not showing for the episodes but once I removed the year from Kim Possible, and the other shows that were having the same issue, it appears that all of them are now showing properly.  Thank you for your  help on this SA2000. I really appreciate it

[sa2000 674]

9 minutes ago, Myith29 said:

At first the details still were not showing for the episodes but once I removed the year from Kim Possibl

maybe you did not wait long enough. It is too late now to confirm the state as you have made changes to the folder name now

The year does help and I do not believe it was the reason as I managed to get the metadata with exacly same file/folder naming

 

[Myith29 2]

8 hours ago, sa2000 said:

maybe you did not wait long enough. It is too late now to confirm the state as you have made changes to the folder name now

The year does help and I do not believe it was the reason as I managed to get the metadata with exacly same file/folder naming

 

Oh I 100% agree that I do not think removing the year is what fixed it.  I think since the folder name was changed it forced Emby to refind the metadata for every episode.  And the problem I was having with Kim Possible not showing metadata for some episodes was happening to a few others as well.  I attached a picture of Rugrats Pre-School Daze where half the episodes had metadata and the other half did not.  This was as of 2 hours ago.  But once i removed the year it then loaded the metadata for all four episodes. I am adding the year back to the folder name to confirm that the data stays.

[Myith29 2]

Update: I added the year back to Rugrats Pre-School Daze and it did keep the metadata.