Unable to access EMBY server from S23ultra

[TiaanHavenga 0]

Getting the error "this server need to be updated" but all is on the latest version

[Abobader 3464]

Hello TiaanHavenga,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Luke 42078]

Hi there, please attach the Emby server log from when the problem occurred:

How to Report a Problem

Thanks!

 

[TiaanHavenga 0]

10 hours ago, Luke said:

Hi there, please attach the Emby server log from when the problem occurred:

How to Report a Problem

Thanks!

 

There is no server error for this.
I signed in on the android app and it tells me the server needs to be updated

[ledtc 1]

The server would still note the login attempt in the logfile. Check with your server administrator.

[TiaanHavenga 0]

embyserver.txt

 

recent log attached

 

[TiaanHavenga 0]

[Luke 42078]

Hi, are you using a reverse proxy?

[TiaanHavenga 0]

5 hours ago, Luke said:

Hi, are you using a reverse proxy?

I'm using it out of the box as it gets set up. I am attempting to move from plex for the simple reason that Emby audio is better managed than plex, but the emby experience has been less than ideal thus far. 

 

Are there any steps I need to take to make this easier to connect, not just for me, but also for the friends and family that I will be migrating from plex once I am satisfied? Eli5

[Luke 42078]

So you are not using a reverse proxy?

[TiaanHavenga 0]

2 hours ago, Luke said:

So you are not using a reverse proxy?

I don't know if I am. I've never had to set up in such detail before. 

How do I check if I am? 

[Luke 42078]

On 5/20/2025 at 1:38 AM, TiaanHavenga said:

I don't know if I am. I've never had to set up in such detail before. 

How do I check if I am? 

If you don't know then you are probably not. 

Are you still having an issue with this?

[TiaanHavenga 0]

12 hours ago, Luke said:

If you don't know then you are probably not. 

Are you still having an issue with this?

Yeah I am still struggling. 

A redditor pointed me in a direction, deleting jellyfin enabled me to use it on my local network but I'm still struggling to access it remotely, have not been able to sort it out yet. Pnp is setup I've setup a port in my router as far as I'm able to figure out but still no luck 

[Luke 42078]

@TiaanHavengacan you please show us what you configured in your router? Thanks !