Apple TV user select screen

[joris83 2]

Hello, I just switched to an Apple TV, but I'm having an issue with the Emby app. When I log into my account, everything works fine, but if I exit the app and come back later, it asks me for the password again. It’s not a big deal for me, but it’s inconvenient for the rest of the family. Is there a solution for this? The same thing happens when I enable the PIN code. Thank you for your feedback.

[Luke 42077]

Hi there, have you configured the startup behavior option in the app's settings?

[joris83 2]

4 hours ago, Luke said:

Hi there, have you configured the startup behavior option in the app's settings?

Hi Luke! Thanks for your reply. On the Apple TV app, I set it to show the login screen so we can choose the correct user (either my girlfriend or myself), kind of like how it works on Netflix.

[seanbuff 1313]

22 minutes ago, joris83 said:

Hi Luke! Thanks for your reply. On the Apple TV app, I set it to show the login screen so we can choose the correct user (either my girlfriend or myself), kind of like how it works on Netflix.

That particular option will always ask for the user to re-authenticate (as you're seeing).

@Lukehas already stated that there needs to be an additional option that remembers logged in users. Any update on this Luke? Android app remains the same also.

 

[Luke 42077]

Hi, yes that is correct. We will be adding an additional option to it. Thanks.

[joris83 2]

Thanks to both of you for your replies. @Luke, I can't wait to see this new update!!

[polaris70 17]

I don’t have an issue on Apple TV, but it happens on iOS Emby app on my iPhone. Every time if I want to use the Emby app, I have to sign in again even I set remember login password. Weird

[joris83 2]

Hi, on my end there’s no problem with that, it stays well connected to my account.

[Neureka 16]

I was just going to make a bug report about this.

The show login screen will reprompt users for their password. We all use a password manager with long passwords. This is not ideal at all.

A good user experience would be akin to Netflix user switching.

I have it set so users are hidden until they login for the first time. Afterwards user switching should be possible while respecting their PIN settings (if set).

We need this functionality for all apps, and it should be the default setting as that is what users expect.

Also, minimizing the app and then opening it again immediately doesn’t go to login screen. You have to wait a while for this to happen. I think the moment the app is minimized it should go back to user selection similar to Plex.

We need defaults that make sense and work as users expect from a streaming service. And yes, I’ve seen devs claim Emby isn’t a streaming service from a technical standpoint in terms of how streaming works under the hood, but for all intents and purposes my users see Emby as a streaming service so it should mimic expected behavior.

Edited May 15, 2025 by Neureka

[Luke 42077]

Hi, yes we are working on improving this. Thanks for the feedback.

[gthrift 64]

@Lukeany update for the login/user switching improvements?   Overall the apple tv is great for an individuals room but in common areas, it’s not very user friendly.  

[Luke 42077]

Hi, please try again with the next update to the Emby Apple TV app. Thanks.

[gthrift 64]

@Luke, should auto login / remember password on the user select screen be available in 2.0.0/1/2?

[Luke 42077]

17 hours ago, gthrift said:

@Luke, should auto login / remember password on the user select screen be available in 2.0.0/1/2?

Hi, yes it is.

[gthrift 64]

I thought it was supposed to.  Any detail on how to enable?   
 

i set the option under Display to Show Login screen and a password has to be entered each time a user logs in, whether its the 1st time or the 4th time.  

[Luke 42077]

2 hours ago, gthrift said:

I thought it was supposed to.  Any detail on how to enable?   
 

i set the option under Display to Show Login screen and a password has to be entered each time a user logs in, whether its the 1st time or the 4th time.  

Hi, try changing the option and then setting it back, and then setting if that helps.

[ellisd4 73]

2 hours ago, gthrift said:

I thought it was supposed to.  Any detail on how to enable?   
 

i set the option under Display to Show Login screen and a password has to be entered each time a user logs in, whether its the 1st time or the 4th time.  

When mine does this I remove the app and reinstall. That resolves it until either a TVos update or an App update. 

[gthrift 64]

On 11/11/2025 at 7:49 PM, Luke said:

Hi, try changing the option and then setting it back, and then setting if that helps.

 

23 hours ago, ellisd4 said:

When mine does this I remove the app and reinstall. That resolves it until either a TVos update or an App update. 

I don’t know what I’m missing here.  I have a fresh Apple TV I just set up for the first time.  I log into emby using my account and password.  I change the startup behavior setting in Display to show login screen.  I then login my other users with their passwords.   When I switch accounts it asks for password.  When I close the app and let it time out, it asks for passwords.   

if I choose Remember Last User, it remembers all users password and logs them in   

So what am I missing?

Edited November 13, 2025 by gthrift

[Luke 42077]

Do they have a profile PIN code?

[gthrift 64]

No.  Adding a pin allows it to be bypassed?   
 

Is there similar behavior on Android TV?

[Luke 42077]

On 11/13/2025 at 6:39 PM, gthrift said:

No.  Adding a pin allows it to be bypassed?   
 

Is there similar behavior on Android TV?

How does the Emby web app compare for you?

[gthrift 64]

On 11/17/2025 at 5:18 PM, Luke said:

How does the Emby web app compare for you?

As far as I can tell it behaves similarly to Android TV.  I set it show login screen and it remembers the password for all users that have previously been logged in, which is what I would prefer for Apple TV.  

Edited November 20, 2025 by gthrift

[Luke 42077]

Hi, does tonight's 2.0.2 update change anything?

[gthrift 64]

20 hours ago, Luke said:

Hi, does tonight's 2.0.2 update change anything?

No change.  Still required to enter a password.  Tried removing the app and reinstalling as well.  

[gthrift 64]

On 11/20/2025 at 10:36 PM, Luke said:

Hi, does tonight's 2.0.2 update change anything?

Any ideas?   It’s a little frustrating that this is the only client that works this way.