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Process exited with code 137 - Failed during transcoding


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Riptide126
Posted

Hello, I have recently run into an issue with a specific show where it seems to have some trouble transcoding. I believe it is somehow related to memory but I have not had much experience with this and I am relatively new to Unraid so I am not sure. It seems to only happen with this show specifically, I usually end up having to transcode things and I haven't ever had this issue before and I have watched things since this started happening and this show is the only one I have had a problem with. Attached is the embyserver log and the transcode log, you will find the error at the very end of the embyserver log. Please let me know if you need any other information.

embyserver.txt ffmpeg-transcode-bd626fbe-70d8-4dc9-abf1-7ccaec94cb0c_1.txt

Posted

HI, does this only happen with vc1 videos?

Riptide126
Posted

Yes, this show which I believe is all VC1 is the only one that I have had issues with.

Posted

OK we’ll take a look at it. Thanks.

Riptide126
Posted

Ok thank you, let me know if you want me to run any tests or want any info from me.

  • 2 months later...
Posted

Thanks. We are looking into it.

  • Like 1
  • 1 month later...
Riptide126
Posted

Any updates on this?

Posted

HI, we're still trying to chase this down. We'll have an updated ffmpeg build on the server beta channel in the near future that may help with this. Thanks.

  • Like 1
  • 2 months later...
Riptide126
Posted

Hello, just had an issue with this again today and wanted to know if there is any progress on a fix. I am running Version 4.9.1.90.

Posted

Hi we are still looking at this. Thanks.

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