Feedback on the issue of frame drops in video frames when playing videos with PGSSUB subtitles on the Emby ser

[Blueskies278 35]

Update:

stuttering/frame drops only happens when subtitles are displayed(dialog)

After more extensive testing, I found it's definitely the subtitle setting options.

* Background colour enabled: unwatchable, stuttering/frame drops.

* Drop shadow enabled: minimal stuttering/frame drops.

* Drop shadow and background colour enabled : unwatchable. It’s like watching in slow motion.

 

 

With all settings disabled, stuttering/frame drops issues are solved. I hope this helps.

Edited November 3, 2025 by Blueskies278

[rodainas 191]

Yep same situation here with Android app, the stutter disappear as long as you are using plain subtitles with no effects.

[Luke 42077]

Hi, we are looking into this. Thanks.

[Blueskies278 35]

On 17/11/2025 at 20:46, Luke said:

Hi, we are looking into this. Thanks.

After months of debating whether to continue with a monthly subscription due to a few issues I'm still having. it’s still not perfect but has improved enough for daily use.  I’ve decided to buy a lifetime subscription. 

Outstanding bugs reported, still waiting patiently to be fixed.

 

Not going to be implemented but found am alternative 

Anyway a big thank you to Luke and the emby team 

[Blueskies278 35]

@Luke

Could you quickly explain why the Emby forum limits the time I can edit my post?

 

Thanks

Edited November 28, 2025 by Blueskies278

[GrimReaper 4739]

7 minutes ago, Blueskies278 said:

Could you quickly explain why the Emby forum limits the time I can edit my post?

That's a per-Member group restriction. 

 

[Blueskies278 35]

@LukeI have been monitoring the frame drop issue related to enabled subtitles over the last few updates. I can now confirm that the bug has been resolved.

Thanks