Error on playback with LG TV

[frostywite 2]

Running Emby Server with reverse proxy TO LG TV with Emby App. Windows Box in VM with media access via SMB. Reported subtitles have been glitchy and sometimes even the wrong episode subtitles are played. Last night got an error on playback, did not see my network have any drops, any way to know who's side this is on mine or the user?

2025-04-27 21:24:45.792 Error Server: Error processing request

*** Error Report ***

Version: 4.8.11.0

Command line: C:\Users\Jeff\AppData\Roaming\Emby-Server\system\EmbyServer.dll

Operating system: Microsoft Windows 10.0.26100

Framework: .NET 6.0.36

OS/Process: x64/x64

Runtime: C:/Users/Jeff/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll

Processor count: 16

Data path: C:\Users\Jeff\AppData\Roaming\Emby-Server\programdata

Application path: C:\Users\Jeff\AppData\Roaming\Emby-Server\system

System.IO.IOException: System.IO.IOException: The network path was not found.

at Microsoft.Win32.SafeHandles.SafeFileHandle.OverlappedValueTaskSource.GetResult(Int16 token)

at Emby.Server.Implementations.IO.StreamHelper.CopyToAsync(Stream source, PipeWriter destination, Int32 bufferSize, CancellationToken cancellationToken)

at Emby.Server.Implementations.HttpServer.FileWriter.WriteToAsync(IResponse response, CancellationToken cancellationToken)

at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost httpHost, IServerApplicationHost appHost, IRequest httpReq, IResponse httpRes, IStreamHelper streamHelper, RestPath restPath, String responseContentType, CancellationToken cancellationToken)

[Luke 42078]

Hi there, please attach the complete emby server log file. Thanks.

[frostywite 2]

Hey Luke. Happened again last night, same network error. Attached full log. 

embyserver.txt

[Luke 42078]

4 hours ago, frostywite said:

Hey Luke. Happened again last night, same network error. Attached full log. 

embyserver.txt 11.02 kB · 1 download

Hi, I don't see it here. Are you sure this is the right log?

[frostywite 2]

ok, full log... 

embyserver-63881481600.txt

[Luke 42078]

Almost as if the Z drive had a problem during playback. Is it a mapped network drive?

[frostywite 2]

@LukeFigured it out, was the NIC on the Motherboard. I was originally using a board that had an intel nic pass through to windows VM that was working fine for years. New board has a Realtek NIC passed through, finally saw it dropping out. Switched my setup altogether now running Core Ultra on server 2025. Side question, any plans for implementing remux for LG mkv containers? Thanks for checking the logs!

[Luke 42078]

Hi, what do you mean by remux for LG?

[frostywite 2]

@LukeWhen playing a DV profile video in .mkv container, LG tv cannot play the tone mapping so you get the purple/green screen with Emby. Jellyfin remux to mp4 container but has a bug where if playback is paused and resumed, I’ve had it crash the server. Been Running both Emby and Jellyfin for testing. Posted under Jellyfin GitHub issue #12609.