TV Series Theme Music Will Not Play on Samsung TVs

[Robertc016 1]

TV Series Theme Music Will Not Play on Samsung TVs

Hi Guys, I'm new to Emby. It's possible I'm missing something or doing something wrong, so wanted to reach out for some help. 

I have Emby installed on multiple devices, and on all of my Samsung TVs. Followed instructions carefully to configure features. At least I thought I did, but ran into this potential problem: TV Series theme music will play fine on all of my Android and iOS devices; but when I select a TV series from any one of my 3 Samsung TVs, no theme music for any TV series selected will play.

Shouldn't this feature work on my TVs, as it does on all my other devices (cell phone, tablets, laptops)? Settings on the TV app appear correct. Should I run another Intro Scan on all TV Series from the Server? I haven't added or changed anything in a very long time. Anything else I should try? 

Your help is greatly appreciated. 
Thank you. 

[Luke 42077]

Hi, did you enable theme songs in the app on the TV?

[Robertc016 1]

Hi Luke, no, there is no option to turn on that feature on the Emby Samsung TV app. I'm wondering if this an older Emby app version which is no longer supported? My Samsung TV is about 11 years old. It's a flatscreen HDTV, but it's not new. Thoughts? 

[Luke 42077]

25 minutes ago, Robertc016 said:

Hi Luke, no, there is no option to turn on that feature on the Emby Samsung TV app. I'm wondering if this an older Emby app version which is no longer supported? My Samsung TV is about 11 years old. It's a flatscreen HDTV, but it's not new. Thoughts? 

Hi there, where are you looking for it? What Emby app version?

[Robertc016 1]

Version 1.2.6

[Robertc016 1]

Edit:

BREAKING NEWS! 

It's working now. 

Not exactly sure why He wasn't earlier. But it is now. I have TV Series Theme Music back! Woo Hoo! Thanks Luke and all for helping. Appreciate you all responding attempting to help.