Videos playback rotated on FireStick

[garyva 0]

Is Emby support working on a correction for this issue (iPhone videos get rotated 90 degrees on FireStick playback) ?

BTW I tried playing back with VLC and MX player in the Emby app with the same result.

Edited April 10, 2025 by garyva
add more info

[Luke 42077]

@garyva

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[garyva 0]

You were already provided an example with logs and full explanation by user sevenm77.

And he also said several other members had reported this issue previously, which in any case would be quite simple for your developers to reproduce.

Why do you want me to spend my time sending you yet more unnecessary documentation?

And why did you remove my post from the thread started by sevenm77?

Edited April 10, 2025 by garyva

[Luke 42077]

@garyvaevery case is different, especially considering a fix has already been made to handle most cases of this. Thanks !

[garyva 0]

Thanks for your reply. Can you tell me what version contains the fix? I'm running Emby for Fire TV version 2.1.26a.

If the fix is in a beta release, I'm willing to download and try it out. Thanks.

[Luke 42077]

On 4/14/2025 at 10:10 AM, garyva said:

Thanks for your reply. Can you tell me what version contains the fix? I'm running Emby for Fire TV version 2.1.26a.

If the fix is in a beta release, I'm willing to download and try it out. Thanks.

3.4.36+. We are working on getting the update out to the store. Thanks.