Immediate crash of MacOS Emby Client

[megaplexer 0]

Hello,

I'm running a M1 Ultra Mac Studio and am on v15.4. I'm running Emby client v2.2.37.

As soon as I play anything the app crashes. This has been happening on v15.3 and the previous few clients. I can use Chrome with no problems but unable to use the Native client at all.

Attached is the crash report.

Thank you,

Chris

 

 

 

Emby.Crash.Report-040525.rtf

[JNW1980 2]

Are you using a Studio Display or some other display with usb audio?  There seems to be an issue with usb audio and the current macOS client.

 

 

[Luke 42494]

Hi there, can you please attach the log file in it's original plain text format? Thanks !

[megaplexer 0]

1 hour ago, JNW1980 said:

Are you using a Studio Display or some other display with usb audio?  There seems to be an issue with usb audio and the current macOS client.

 

 

I am... I saw that post and tried that but no difference. My standard audio output is via USB to an RME DigiFace USB interface.

[JNW1980 2]

Hey @Luke here's the report from my crash.

Emby.Crash.Report-040525.txt

[Luke 42494]

Hi, we'll take a look at this. Thanks.

[JNW1980 2]

@LukeAny progress on the crashing issue with USB audio selected?

[Luke 42494]

HI, we think this is resolved for the next update to Emby for macOS. Thanks.

[JNW1980 2]

Thanks for the update Luke.

[JNW1980 2]

@Luke Following up to see if this update for macOS is getting released soon.

[Luke 42494]

On 10/24/2025 at 5:19 PM, JNW1980 said:

@Luke Following up to see if this update for macOS is getting released soon.

HI, yes we are working on that. Thanks.

[JNW1980 2]

@Luke, sorry to keep asking, but are we going to see this update soon?

[JNW1980 2]

On 7/10/2025 at 10:55 PM, Luke said:

HI, we think this is resolved for the next update to Emby for macOS. Thanks.

@Luke, are we going to get this release to potentially fix this USB audio crash on macOS any time soon?

Edited April 2 by JNW1980

[Rayxcer 6]

I also have this issue, or at least one quite similar.

On my Mac Mini M4 I can play some files, but most result in an immidiate crash. It doesn't seem to be related to resolution, codec or framerate either, although most av1 files do crash it.
Furthermore, when I try to listen to music (flac), it's only very loud screeshing, somewhat like fingernails on a chalkboard.
All of this is while using a usb audio interface (GoXLR). Same files are perfectly fine when played through the web version on the same Mac Mini using Vivaldi as Webbrowser.
While this workaround is fine, I'd prefer to use the native app.

[Luke 42494]

Hi, we are working on getting a macOS app update out to resolve this. Thanks.

[Rayxcer 6]

Sadly, the update 2.2.53 that came out a few days ago (May 25th if I'm not mistaken?) doesn't seem to have fixed the issue, although I'm of course not sure if it was supposed to.
Was the recent update supposed to fix the issue or is the fix not yet ready?

[Luke 42494]

Hi, we’ll take another look at it. Thanks.