Are there currently known metadata issues?

[Lighthammer 91]

Greetings,

Don't see this in issues.

I am having an ongoing problem with Metadata. 

There are  a few series that absolute REFUSE to update the metadata for episodes.

I've tried:

• Ensuring the series is properly mapped on the server.
• Moving a series to an adjacent, mapped folder on the server.
• Clearing out *ALL* the metadata files  in a particular folder.
• Manually rewriting the entire tvshow.nfo file.
• Rescanning all TV Series
• Rescanning individual series.
• Rescanning specific episodes.
• Ensuring the proper IMDB series  is part of the  folder structure (my typical sorting).
• Ensuring the series recognizes  as the proper IMDB#, TMDB#, TVDB#.
• Disabling Anime databases.
• Resorting preferred metadata source order.

probably a few other things that escape my mind atm.

In particular, I'm having a REALLY WEIRD problem with one series (I havent noticed this with any others).  Reacher [2022] [tt9288030] keeps recognizing as Kimi ni Todoke: From Me to You  [2009] [tt1745240]; But, its a bit weirder then that --- it keeps recognizing a SEASON of Reacher as Kimi ni Todoke: From Me to You. A lot of the crazier troubleshooting steps I mentioned above were bore  out by trying  to figure this issue out.

Does anyone have any suggestions?

Most recent log file attached.

 

embyserver.txt

[Luke 42078]

Hi, what exactly do you mean by refuse to update? How are your files named and organized?

[Lighthammer 91]

20 minutes ago, Luke said:

Hi, what exactly do you mean by refuse to update? 

The server refuses to fetch the metadata for each series.

21 minutes ago, Luke said:

How are your files named and organized?

See  attatched.

Sorry for the delay, I used  to have a really good app for spitting out folder/file layouts, but I cant remember what it was. I was trying to find it quick >.> (this isnt it).

[Lighthammer 91]

Animation [720p] would be the root folder mapped in the TV Series Library.

Likewise, things like Animation [1080p], Live Action [720p] and Live Action [1080p] would also be mapped as the top folder in the TV Series Library.

[Luke 42078]

Hi, please try removing these plugins:

2025-04-04 17:36:59.236 Info App: Not loading PeopleBackup.dll 1.4.1.0 because the minimum supported version is 1.5.0. Please update to the newer version
2025-04-04 17:36:59.278 Info App: Loading Emby.AdminBuddy, Version=1.0.0.2, Culture=neutral, PublicKeyToken=null from E:\Servarr\Emby\programdata\plugins\AdminBuddy.dll
2025-04-04 17:36:59.278 Info App: Loading ChapterApi, Version=1.4.0.0, Culture=neutral, PublicKeyToken=null from E:\Servarr\Emby\programdata\plugins\ChapterApi.dll
2025-04-04 17:36:59.278 Info App: Loading ClassificationMapper, Version=1.0.0.4, Culture=neutral, PublicKeyToken=null from E:\Servarr\Emby\programdata\plugins\ClassificationMapper.dll
2025-04-04 17:36:59.278 Info App: Loading DiskSpace, Version=1.0.6.4, Culture=neutral, PublicKeyToken=null from E:\Servarr\Emby\programdata\plugins\DiskSpace.dll
2025-04-04 17:36:59.278 Info App: Loading Emby.Bulky, Version=1.0.20.0, Culture=neutral, PublicKeyToken=null from E:\Servarr\Emby\programdata\plugins\Emby.Bulky.dll
2025-04-04 17:36:59.278 Info App: Loading Emby.DataExplorer2, Version=4.8.2.0, Culture=neutral, PublicKeyToken=null from E:\Servarr\Emby\programdata\plugins\Emby.DataExplorer2.dll
2025-04-04 17:36:59.278 Info App: Loading Emby.MediaInfo, Version=1.0.1.20, Culture=neutral, PublicKeyToken=null from E:\Servarr\Emby\programdata\plugins\Emby.MediaInfo.dll
2025-04-04 17:36:59.278 Info App: Loading Emby.Plugins.AniList, Version=1.0.7.0, Culture=neutral, PublicKeyToken=null from E:\Servarr\Emby\programdata\plugins\Emby.Plugins.AniList.dll
2025-04-04 17:36:59.278 Info App: Loading Emby.Plugins.AniSearch, Version=1.0.4.0, Culture=neutral, PublicKeyToken=null from E:\Servarr\Emby\programdata\plugins\Emby.Plugins.AniSearch.dll
2025-04-04 17:36:59.278 Info App: Loading Emby.SecurityCams, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null from E:\Servarr\Emby\programdata\plugins\Emby.SecurityCams.dll
2025-04-04 17:36:59.278 Info App: Loading Emby.SubKiller, Version=1.0.0.9, Culture=neutral, PublicKeyToken=null from E:\Servarr\Emby\programdata\plugins\Emby.SubKiller.dll
2025-04-04 17:36:59.278 Info App: Loading Emby.TopPicks, Version=1.0.0.63, Culture=neutral, PublicKeyToken=null from E:\Servarr\Emby\programdata\plugins\Emby.TopPicks.dll
2025-04-04 17:36:59.278 Info App: Loading Emby.WatchHistory, Version=1.0.0.1, Culture=neutral, PublicKeyToken=null from E:\Servarr\Emby\programdata\plugins\Emby.WatchHistory.dll
2025-04-04 17:36:59.278 Info App: Loading EpMetaRefresh, Version=1.0.0.1, Culture=neutral, PublicKeyToken=null from E:\Servarr\Emby\programdata\plugins\EpMetaRefresh.dll
2025-04-04 17:36:59.278 Info App: Loading Intros.Backup, Version=1.0.0.6, Culture=neutral, PublicKeyToken=null from E:\Servarr\Emby\programdata\plugins\Intros.Backup.dll
2025-04-04 17:36:59.278 Info App: Loading MediaBrowser.Plugins.Anime, Version=1.6.1.0, Culture=neutral, PublicKeyToken=null from E:\Servarr\Emby\programdata\plugins\MediaBrowser.Plugins.Anime.dll
2025-04-04 17:36:59.278 Info App: Loading MediaBrowser.Plugins.PolyMorphTV, Version=19.9.23.1230, Culture=neutral, PublicKeyToken=null from E:\Servarr\Emby\programdata\plugins\MediaBrowser.Plugins.PolyMorphTV.dll
2025-04-04 17:36:59.278 Info App: Loading MediaBrowser.Plugins.TimeLord, Version=19.8.3.1105, Culture=neutral, PublicKeyToken=null from E:\Servarr\Emby\programdata\plugins\MediaBrowser.Plugins.TimeLord.dll
2025-04-04 17:36:59.278 Info App: Loading MediaBrowser.Plugins.TimeLordMovies, Version=19.8.3.1105, Culture=neutral, PublicKeyToken=null from E:\Servarr\Emby\programdata\plugins\MediaBrowser.Plugins.TimeLordMovies.dll
2025-04-04 17:36:59.278 Info App: Loading SamsungSmartThings, Version=1.0.0.4, Culture=neutral, PublicKeyToken=null from E:\Servarr\Emby\programdata\plugins\SamsungSmartThings.dll
2025-04-04 17:36:59.278 Info App: Loading statistics, Version=3.4.1.1, Culture=neutral, PublicKeyToken=null from E:\Servarr\Emby\programdata\plugins\Statistics.dll
2025-04-04 17:36:59.278 Info App: Loading XmlMetadata, Version=3.5.1.0, Culture=neutral, PublicKeyToken=null from E:\Servarr\Emby\programdata\plugins\XmlMetadata.dll

Additionally, what metadata fetchers are enabled on the library, and in what order?

[GrimReaper 4740]

2 hours ago, Lighthammer said:

In particular, I'm having a REALLY WEIRD problem with one series (I havent noticed this with any others).  Reacher [2022] [tt9288030] 

ProviderId tag syntax you're using ([ttxxxxxx]) is not utilized by Emby, it might as well not be there at all, consider renaming series folder to one of the supported naming conventions, i.e. Reacher (2022) [imdbid=tt9288030] in your example. 

Additionally, using IMDB Id tag is sorta hit-and-miss, as it has to be available on online providers' database (TVDB. TMDB, TV Maze, OMBDApi...), which is not always the case, it is advisable to use ID tag of your top-preferred meta-downloader, i.e. Reacher (2022) [tvdbid=366924] if it were TVDB. 

Edited April 5, 2025 by GrimReaper

[Lighthammer 91]

3 hours ago, Luke said:

Hi, please try removing these plugins:

Will give it a shot --- I realized there actually might a permission issue. My server was down for a while and I ended up throwing Windows 11 Spectre on. The top folder's permissions are right, but I wonder if some of the lower folders aren't correct.
 

3 hours ago, Luke said:

Additionally, what metadata fetchers are enabled on the library, and in what order?

I thought I mentioned this.
#1.) IMDB

#2.) TMDB

#3.) TVDB

I generally have  AniDB, AniList, etc disabled  atm as part of my troubleshooting.

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[Lighthammer 91]

2 hours ago, GrimReaper said:

ProviderId tag syntax you're using ([ttxxxxxx]) is not utilized by Emby, it might as well not be there at all, consider renaming series folder to one of the supported naming conventions, i.e. Reacher (2022) [imdbid=tt9288030] in your example. 

Its worked in the past. I actually ran the whole issue by @Luke YEARS ago before I settled on that format.

At the time, (fairly) the suggestion was to keep to the regular format, but it SHOULD be fine (thus why its in square brackets, Emby used to ignore anything in square brackets, but I know thats changed back and forth a few times through various versions.

[Happy2Play 9780]

9 hours ago, Lighthammer said:

Its worked in the past.

Would have to test or see server logs of a refreshed it but as grim mentions all these are the currently supported formats.

#id-tags-in-folder--file-names | Emby Documentation

ID Tags in Folder & File Names

Emby can also read a Meta-Data ID from the name.

Supported Formats:

• Name (Year) [tmdbid=xxxx]
• Name (Year) [tmdbid-xxxx]
• Name (Year) [tmdb=xxxx]
• Name (Year) [tmdb-xxxx]
• Name (Year) {tmdbid=xxxx}
• Name (Year) {tmdbid-xxxx}
• Name (Year) {tmdb=xxxx}
• Name (Year) {tmdb-xxxx}

Supported ID's:

• tvdb
• tmdb (Moviedb)
• imdb

Example: Severance (2022) [tvdbid=371980]

9 hours ago, Lighthammer said:

but it SHOULD be fine (thus why its in square brackets, Emby used to ignore anything in square brackets,

Not any more as everything hits the parser.  So would need server logs to actually see the item queries.

But realistically should only apply to a new unidentified item as all existing items should already have providerids.

[Luke 42078]

11 hours ago, Lighthammer said:

Will give it a shot --- I realized there actually might a permission issue. My server was down for a while and I ended up throwing Windows 11 Spectre on. The top folder's permissions are right, but I wonder if some of the lower folders aren't correct.
 

I thought I mentioned this.
#1.) IMDB

#2.) TMDB

#3.) TVDB

I generally have  AniDB, AniList, etc disabled  atm as part of my troubleshooting.

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What movie metadata fetchers are enabled on the library?

[Lighthammer 91]

On 4/4/2025 at 10:55 PM, Luke said:

Hi, please try removing these plugins:

Sorry about the delay on this front. Work stuffs and all.

My "permission flushing" on the folders didn't seem to have any effect. 

I finally got around to  disabling  all the plugins mentioned.

On 4/5/2025 at 11:57 AM, Happy2Play said:

Supported Formats:

• Name (Year) [tmdbid=xxxx]
• Name (Year) [tmdbid-xxxx]
• Name (Year) [tmdb=xxxx]
• Name (Year) [tmdb-xxxx]
• Name (Year) {tmdbid=xxxx}
• Name (Year) {tmdbid-xxxx}
• Name (Year) {tmdb=xxxx}
• Name (Year) {tmdb-xxxx}

I'll try replacing square brackets for rounded brackets for the years when I isolate the issue; and report back whats 'working'.

[Lighthammer 91]

Reporting back.

Things SEEM to be working after killing off all the addons @Lukesuggested to kill.

 

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So, no bugs  get generated from this,  I do need  to note Reacher, in particular, was a type-o issue. Each season  was spelled 'Seaosn'. The type-o was  the  issue  with that  series. OTHER series that were  having issues  updating are  updating now, though it often takes me having to move the folder out  of the mapped  folder and back into  it after scanning.

 

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As for series format, my nomenclature seems  to remain viable. Both  Reacher and MacGyver (2016)  properly  updated  after  removing ALL the metadata from the folder.