Emby does not show content of shared drive

[BigIrn 10]

I have a mac that has content on it and I'm using a windows 11 machine to serve emby. This configuration is just temporary until I remote into the mac running on VPN.

On the windows machine I can access from Windows Explorer both network share drives for Movies and TV Shows.

In emby I can only see content in TV Shows. Movies is empty.

Both folders are shared from the same volume (t9/media/), they have the same account and r/w permissions and I have rebooted the mac to ensure it retains shared folder rights.

Here is the log:

2025-03-27 00:24:27.602 Error App: Error in validateChildren for 759174 \\m4\media\Movies
    *** Error Report ***
    Version: 4.8.11.0
    Command line: C:\Users\image\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp
    Operating system: Microsoft Windows 10.0.26100
    Framework: .NET 6.0.36
    OS/Process: x64/x64
    Runtime: C:/Users/image/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
    Processor count: 8
    Data path: C:\Users\image\AppData\Roaming\Emby-Server\programdata
    Application path: C:\Users\image\AppData\Roaming\Emby-Server\system
    System.IO.IOException: System.IO.IOException: The specified server cannot perform the requested operation. : '\\m4\media\Movies'
       at System.IO.Enumeration.FileSystemEnumerator`1.MoveNext()
       at System.Collections.Generic.LargeArrayBuilder`1.AddRange(IEnumerable`1 items)
       at System.Collections.Generic.EnumerableHelpers.ToArray[T](IEnumerable`1 source)
       at Emby.Server.Implementations.IO.ManagedFileSystem.EnumerateFileSystemInfos(DirectoryInfo dir, Boolean recursive)
       at Emby.Server.Implementations.IO.ManagedFileSystem.GetFileSystemEntries(String path, Boolean recursive, FileSystemCredentials credentials)
       at MediaBrowser.Controller.Providers.DirectoryService.GetFileSystemEntriesInternal(String path)
       at System.Collections.Concurrent.ConcurrentDictionary`2.GetOrAdd(TKey key, Func`2 valueFactory)
       at MediaBrowser.Controller.Entities.Folder.GetNonCachedChildren(IDirectoryService directoryService, LibraryOptions libraryOptions)
       at MediaBrowser.Controller.Entities.BaseItem.ValidateChildrenInternal(IProgress`1 progress, CancellationToken cancellationToken, Boolean recursive, Boolean refreshChildMetadata, BaseItem[] collectionFolders, LibraryOptions libraryOptions, Dictionary`2 newItemIds, MetadataRefreshOptions refreshOptions, IDirectoryService directoryService)
       at Emby.Server.Implementations.Library.LibraryManager.ValidatePhysicalRoots(IProgress`1 progress, IDirectoryService directoryService, CancellationToken cancellationToken)
    Source: System.Private.CoreLib
    TargetSite: Boolean MoveNext()
    

[Neminem 1518]

10 minutes ago, BigIrn said:

Both folders are shared from the same volume (t9/media/), they have the same account and r/w permissions and I have rebooted the mac to ensure it retains shared folder rights.

Im not sure if this is a type o when writing here. 

\\t9\media\movies

10 minutes ago, BigIrn said:

System.IO.IOException: System.IO.IOException: The specified server cannot perform the requested operation. : '\\m4\media\Movies'

 

Edited March 27, 2025 by Neminem

[BigIrn 10]

So check it. They are identical. I'm so lost as to how to troubleshoot it.

[Neminem 1518]

Can you show a screenshot of tv shows path in Emby.

 

[BigIrn 10]

Here are both movies (empty) and TV Shows (populated):

[Neminem 1518]

Try putting a \ behind movies you have that trailing back slash in your tv show path.

[Neminem 1518]

But I a bit confused by this in your screen shots.

But in Emby you have \\m4\media\tv shows and you say that works.

[BigIrn 10]

Yeah it works both ways because the media folder and the TV Shows/Movies folder have the same share permissions

[Neminem 1518]

Did you try with this movie path

\\m4\media\movies\

By adding the \ to the end.

Like you have in your tv show path.

[BigIrn 10]

Still empty  

Does this mean anything?

2025-03-27 11:17:19.808 Info App: Starting entry point Emby.Server.Implementations.IO.LibraryMonitorStartup
2025-03-27 11:17:19.813 Debug SqliteItemRepository: GetitemById Folder 578800 C:\Streaming\Movies
2025-03-27 11:17:19.815 Debug SqliteItemRepository: GetitemById Folder 609881 C:\Streaming\TV Shows
2025-03-27 11:17:19.816 Debug SqliteItemRepository: GetitemById Folder 762264 \\m4\media\tv shows\
2025-03-27 11:17:19.816 Debug SqliteItemRepository: GetitemById Folder 770354 \\m4\media\movies
2025-03-27 11:17:19.818 Info App: Entry point completed: Emby.Server.Implementations.IO.LibraryMonitorStartup. Duration: 0.0100285 seconds
2025-03-27 11:17:19.818 Info App: Starting entry point Emby.Server.Implementations.EntryPoints.AutomaticRestartEntryPoint
2025-03-27 11:17:19.818 Info App: Entry point completed: Emby.Server.Implementations.EntryPoints.AutomaticRestartEntryPoint. Duration: 7.41E-05 seconds
2025-03-27 11:17:19.818 Info App: Starting entry point Emby.Server.Implementations.EntryPoints.KeepServerAwake
2025-03-27 11:17:19.818 Info App: Entry point completed: Emby.Server.Implementations.EntryPoints.KeepServerAwake. Duration: 3.89E-05 seconds
2025-03-27 11:17:19.818 Info App: Starting entry point Emby.Server.Implementations.EntryPoints.LibraryChangedNotifier
2025-03-27 11:17:19.818 Info App: Entry point completed: Emby.Server.Implementations.EntryPoints.LibraryChangedNotifier. Duration: 0.0001517 seconds
2025-03-27 11:17:19.818 Info App: Starting entry point Emby.Server.Implementations.EntryPoints.ServerEventNotifier
2025-03-27 11:17:19.818 Info App: Entry point completed: Emby.Server.Implementations.EntryPoints.ServerEventNotifier. Duration: 0.0002001 seconds
2025-03-27 11:17:19.818 Info App: Starting entry point Emby.Server.Implementations.EntryPoints.StartupWizard
2025-03-27 11:17:19.819 Info App: ProcessRun 'LaunchWebBrowser' Execute: http://localhost:8096/web/index.html
2025-03-27 11:17:19.861 Debug App: Ping test result to http://192.168.7.249:8096/system/ping. Success: True
2025-03-27 11:17:19.862 Debug App: CreateSsdpUdpSocket 0.0.0.0:1900
2025-03-27 11:17:19.863 Debug App: CreateSsdpUdpSocket 0.0.0.0:0
2025-03-27 11:17:19.863 Debug App: CreateSsdpUdpSocket 192.168.7.249:0
2025-03-27 11:17:19.863 Debug App: CreateSsdpUdpSocket 127.0.0.1:0
2025-03-27 11:17:19.864 Info App: Init BeginReceive on 0.0.0.0
2025-03-27 11:17:19.864 Info App: Init BeginReceive on 0.0.0.0
2025-03-27 11:17:19.864 Info App: Init BeginReceive on 192.168.7.249
2025-03-27 11:17:19.864 Info App: Init BeginReceive on 127.0.0.1

[BigIrn 10]

I can access emby on my other machine using \\192.168.7.231\Movies... I'm going to try the IP address instead of the local host name.

[Neminem 1518]

Ohh yes try that.

6 minutes ago, BigIrn said:

2025-03-27 11:17:19.816 Debug SqliteItemRepository: GetitemById Folder 762264 \\m4\media\tv shows\
2025-03-27 11:17:19.816 Debug SqliteItemRepository: GetitemById Folder 770354 \\m4\media\movies

Also try adding that \

[BigIrn 10]

Nope still doesn't work.

[BigIrn 10]

1 minute ago, Neminem said:

Ohh yes try that.

Also try adding that \

 

[Neminem 1518]

But remove the old that didn't work.

We dont want to trash your DB.

[BigIrn 10]

2025-03-27 11:17:21.917 Debug Dx11VaCodecProvider:   DXVA2_ModeMPEG2_VLD - ColorFormat #1: Opaque420 => yuv420p
2025-03-27 11:17:22.020 Info LibraryMonitor: Watching directory with new FileSystemWatcher for \\m4\media\movies for item 770354
2025-03-27 11:17:22.069 Debug Dx11VaCodecProvider:     Supported Resolutions:   160x120, 176x144, 320x240, 352x288, 720x480, 720x240, 720x576, 1280x720, 1920x1080, 2048x1024, 2048x1080
2025-03-27 11:17:22.069 Debug Dx11VaCodecProvider:     Unsupported Resolutions: 3140x2160, 3680x1536, 3840x2160, 4096x2048, 4096x2160, 4096x2176, 7680x4320, 8192x4320, 8192x4352
2025-03-27 11:17:22.069 Debug Dx11VaCodecProvider:     Max Resolution: 2048x1080
2025-03-27 11:17:22.087 Debug Dx11VaCodecProvider:   DXVA2_ModeVC1_D2010 - ColorFormat #0: NV12 => nv12
2025-03-27 11:17:22.178 Info LibraryMonitor: Watching directory with new FileSystemWatcher for \\m4\media\tv shows for item 762264
2025-03-27 11:17:22.179 Info LibraryMonitor: Watching directory with new FileSystemWatcher for C:\Streaming\Movies for item 578800
2025-03-27 11:17:22.179 Info LibraryMonitor: Watching directory with new FileSystemWatcher for C:\Streaming\TV Shows for item 609881

[Neminem 1518]

Ok guess I'm out of ideas, sorry.

But would be great with full logs, to see more info, that might lead to a solution.

Devs would also ask for those

[BigIrn 10]

Fuck it this is annoying because the other folder works and this one doesn't. Posting the entire log.

embyserver(6).txt

[BigIrn 10]

1 minute ago, Neminem said:

Ok guess I'm out of ideas, sorry.

But would be great with full logs, to see more info, that might lead to a solution.

Devs would also ask for those

Ha! beat me to it

[Luke 42078]

Not sure if this might help:

https://community.wd.com/t/my-cloud-ex2-specified-server-cannot-perform-the-requested-operation/235325

[BigIrn 10]

This is definitely the error but I have no clue what it means:

2025-03-27 12:13:30.054 Error App: Error in validateChildren for 770356 \\192.168.7.231\Movies\
    *** Error Report ***
    Version: 4.8.11.0
    Command line: C:\Users\image\AppData\Roaming\Emby-Server\system\EmbyServer.dll
    Operating system: Microsoft Windows 10.0.26100
    Framework: .NET 6.0.36
    OS/Process: x64/x64
    Runtime: C:/Users/image/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
    Processor count: 8
    Data path: C:\Users\image\AppData\Roaming\Emby-Server\programdata
    Application path: C:\Users\image\AppData\Roaming\Emby-Server\system
    System.IO.IOException: System.IO.IOException: Invalid Signature. : '\\192.168.7.231\Movies'
       at System.IO.Enumeration.FileSystemEnumerator`1.MoveNext()
       at System.Collections.Generic.LargeArrayBuilder`1.AddRange(IEnumerable`1 items)
       at System.Collections.Generic.EnumerableHelpers.ToArray[T](IEnumerable`1 source)
       at Emby.Server.Implementations.IO.ManagedFileSystem.EnumerateFileSystemInfos(DirectoryInfo dir, Boolean recursive)
       at Emby.Server.Implementations.IO.ManagedFileSystem.GetFileSystemEntries(String path, Boolean recursive, FileSystemCredentials credentials)
       at MediaBrowser.Controller.Providers.DirectoryService.GetFileSystemEntriesInternal(String path)
       at System.Collections.Concurrent.ConcurrentDictionary`2.GetOrAdd(TKey key, Func`2 valueFactory)
       at MediaBrowser.Controller.Entities.Folder.GetNonCachedChildren(IDirectoryService directoryService, LibraryOptions libraryOptions)
       at MediaBrowser.Controller.Entities.BaseItem.ValidateChildrenInternal(IProgress`1 progress, CancellationToken cancellationToken, Boolean recursive, Boolean refreshChildMetadata, BaseItem[] collectionFolders, LibraryOptions libraryOptions, Dictionary`2 newItemIds, MetadataRefreshOptions refreshOptions, IDirectoryService directoryService)
       at Emby.Server.Implementations.Library.LibraryManager.ValidatePhysicalRoots(IProgress`1 progress, IDirectoryService directoryService, CancellationToken cancellationToken)
    Source: System.Private.CoreLib
    TargetSite: Boolean MoveNext()

[Neminem 1518]

Ok what happend here ?

Error in Directory watcher for: \\m4\media\tv shows    *** Error Report ***
    Version: 4.8.11.0
    Command line: C:\Users\image\AppData\Roaming\Emby-Server\system\EmbyServer.dll
    Operating system: Microsoft Windows 10.0.26100
    Framework: .NET 6.0.36
    OS/Process: x64/x64
    Runtime: C:/Users/image/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
    Processor count: 8
    Data path: C:\Users\image\AppData\Roaming\Emby-Server\programdata
    Application path: C:\Users\image\AppData\Roaming\Emby-Server\system
    System.ComponentModel.Win32Exception: System.ComponentModel.Win32Exception (64): The specified network name is no longer available.
    Source: 
    TargetSite: 
    No Stack Trace Available
    

And the same for 

 

Error in Directory watcher for: \\m4\media\movies    *** Error Report ***
    Version: 4.8.11.0
    Command line: C:\Users\image\AppData\Roaming\Emby-Server\system\EmbyServer.dll
    Operating system: Microsoft Windows 10.0.26100
    Framework: .NET 6.0.36
    OS/Process: x64/x64
    Runtime: C:/Users/image/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
    Processor count: 8
    Data path: C:\Users\image\AppData\Roaming\Emby-Server\programdata
    Application path: C:\Users\image\AppData\Roaming\Emby-Server\system
    System.ComponentModel.Win32Exception: System.ComponentModel.Win32Exception (64): The specified network name is no longer available.
    Source: 
    TargetSite: 
    No Stack Trace Available
    
This happens 2 times for both tv shows and movies.

[BigIrn 10]

1 minute ago, Neminem said:

Ok what happend here ?

Error in Directory watcher for: \\m4\media\tv shows    *** Error Report ***
    Version: 4.8.11.0
    Command line: C:\Users\image\AppData\Roaming\Emby-Server\system\EmbyServer.dll
    Operating system: Microsoft Windows 10.0.26100
    Framework: .NET 6.0.36
    OS/Process: x64/x64
    Runtime: C:/Users/image/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
    Processor count: 8
    Data path: C:\Users\image\AppData\Roaming\Emby-Server\programdata
    Application path: C:\Users\image\AppData\Roaming\Emby-Server\system
    System.ComponentModel.Win32Exception: System.ComponentModel.Win32Exception (64): The specified network name is no longer available.
    Source: 
    TargetSite: 
    No Stack Trace Available
    

And the same for 

 

Error in Directory watcher for: \\m4\media\movies    *** Error Report ***
    Version: 4.8.11.0
    Command line: C:\Users\image\AppData\Roaming\Emby-Server\system\EmbyServer.dll
    Operating system: Microsoft Windows 10.0.26100
    Framework: .NET 6.0.36
    OS/Process: x64/x64
    Runtime: C:/Users/image/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
    Processor count: 8
    Data path: C:\Users\image\AppData\Roaming\Emby-Server\programdata
    Application path: C:\Users\image\AppData\Roaming\Emby-Server\system
    System.ComponentModel.Win32Exception: System.ComponentModel.Win32Exception (64): The specified network name is no longer available.
    Source: 
    TargetSite: 
    No Stack Trace Available
    
This happens 2 times for both tv shows and movies.

That is what is weird. TV shows is working:

 

[BigIrn 10]

4 minutes ago, Luke said:

Not sure if this might help:

https://community.wd.com/t/my-cloud-ex2-specified-server-cannot-perform-the-requested-operation/235325

I'm guessing this is a credential issue. My windows and Mac share the same userid/pw on the same workgroup. Embyserver.exe runs on "image". it's not a service so I can't change how it authenticates. I didn't have to impersonate or change anything to access the shared drives using windows explorer.

[Neminem 1518]

I'm not sure if I can help you, sorry.

Don't know the inner workings of Mac and sharing from a mac.