Video files won't play on Web App (only on iPad with iPadOS 15.8.3)

[agyar 0]

Hello there,

EmbyServer 4.8.11.0 running in an App on TrueNas SCALE. Only using the Web App, to read video/audio files from a web browser (usually Firefox), from multiple devices: laptop on Windows, tablet on Android, desktop on Manjaro, etc. Everything works just fine BUT reading videos from an iPad (iPadOS 15.8.3, seems to be the latest version for that device) (tested on both Firefox and Safari: behaviour is consistent) (audio files are playing just fine on the device, though).

Symptoms: At first (on yesterday, first tries), a "No compatible streams are currently available" message. Today, no message at all - just the "Procesing your request" blue rolling circle, displayed for ages (i.e. until I go "Back"). I could not find a video playing on this device - although all videos are tried are playing just fine from other devices. The only change I can think of that occurred between "No compatible streams" and current behaviour is that I rebooted the Emby Server.

The logs are pretty verbose, so maybe it's just that I don't know what to look for - I cannot find an error in those. For now, it just looks like the iPad would finally tell Emby "Oh, nevermind" after a few seconds. 

Thanks a lot for any help!

 

embyserver.txt ffmpeg-remux-9b4ba77d-dfd1-4768-9469-ce749bb14d98_1.txt

[Luke 42077]

@agyarare you still having an issue with this?