Media library not updating automatically

[Jubz26 0]

Hello, I noticed my library is not being updated automatically when a new media is added within the library folders. How do I get embryo to know when there is a new entry of media added to my nas?

[Luke 42077]

HI there, can you please provide a specific example?

How to Report a Problem

Thanks !

[Jubz26 0]

for example, when I add a movie file in my movie folder "The Monkey" it is not showing up on my emby library unless I scan the folder manually. Similarly with TV shows, it doesn't scan. On Plex, when I added media, the server detects new files being uploaded and it scans automatically updating the plex library. so shouldn't it do the same on emby? Not sure what you want me to upload... is there a specific option on emby for me to change? running emby on my synology nas

[Luke 42077]

6 minutes ago, Jubz26 said:

for example, when I add a movie file in my movie folder "The Monkey" it is not showing up on my emby library unless I scan the folder manually. Similarly with TV shows, it doesn't scan. On Plex, when I added media, the server detects new files being uploaded and it scans automatically updating the plex library. so shouldn't it do the same on emby? Not sure what you want me to upload... is there a specific option on emby for me to change? running emby on my synology nas

Hi there, please attach the Emby server log from when the problem occurred:

How to Report a Problem

Thanks!

 

[Happy2Play 9780]

We can only guess here without server log for a specific example.

Did you enable RTM on each library?

Since this is Synology it is notorious for inotify issues via limits that have to be adjusted.  But server log will show the error it limits have been reached.

 

[Jubz26 0]

I tried to run the task scheduler on synology but got the following error message:

Task Scheduler has completed a triggered task.

Task: Inotify fix for RTM
Start time: Mon, 24 Mar 2025 23:13:53 GMT
Stop time: Mon, 24 Mar 2025 23:13:53 GMT
Current status: 255 (Normal)
Standard output/error:
sysctl: permission denied on key 'fs.inotify.max_user_watches'
sysctl: permission denied on key 'fs.inotify.max_user_instances'

[Happy2Play 9780]

10 minutes ago, Jubz26 said:

permission denied

Not a Synology user but this somewhat says it all.

But first does your server log contain the mentioned error?

[Jubz26 0]

also not sure where I can grab the log file from my synology... would appreciate if someone can tell me where I can obtain this...

[Happy2Play 9780]

2 minutes ago, Jubz26 said:

also not sure where I can grab the log file from my synology... would appreciate if someone can tell me where I can obtain this...

Directly for the logs page and download is the easier for this platform but if you ssh into your NAS then the logs folder per the link provided above.

Emby Server Data Folder | Emby Documentation

[Luke 42077]

You can get log files directly from the Emby web interface:

How to Report a Problem

 

[FrostByte 5392]

7 hours ago, Jubz26 said:

I tried to run the task scheduler on synology but got the following error message:

Task Scheduler has completed a triggered task.

Task: Inotify fix for RTM
Start time: Mon, 24 Mar 2025 23:13:53 GMT
Stop time: Mon, 24 Mar 2025 23:13:53 GMT
Current status: 255 (Normal)
Standard output/error:
sysctl: permission denied on key 'fs.inotify.max_user_watches'
sysctl: permission denied on key 'fs.inotify.max_user_instances'

It looks like you may not have been logged in as admin when you ran the script.  You can also reboot your NAS if you set it to run at reboot.