Trakt export /import failed

[Marlinw 2]

Good day,

My Emby sync to Trakt stopped working today. I uninstalled and re-installed the plugin. I requested a new pin as well. Scrobble is not working and running manual Import / Export task fails.

Debug log attached.

I also noticed I don't see Emby under connected apps in Trakt anymore. Not sure if that's an issue.

I see this in the log

2025-03-21 13:06:50.455 Info Trakt: Syncing user data for marlin
2025-03-21 13:06:50.455 Debug Trakt: Trakt access token has expired, will need to fetch a new one
2025-03-21 13:06:50.455 Debug Trakt: Fetching a trakt access token using pin code 5e4095d3
2025-03-21 13:06:51.555 Info HttpClient: POST https://api.trakt.tv/oauth/token

embyserver.txt

Thanks in advance.

[sdragon001 17]

Similar problem here, I even tried to install an older plugin in Emby (3.7.7)  but Emby doesn’t let you stop automatic plugin updates so every time you try to test to see if it was the plugin update you can’t. 

[Luke 42077]

Currently all requests to Trakt are sending back a forbidden response. This is what happened last week to many apps, and several hours later Trakt resolved it on their end.

[Maisy 37]

I finally got it working this am for me. I wiped my token in my profile & saved, restarted Emby server. Checked to be sure it was empty in Trakt for my profile. Uninstalled Trakt plugin, restarted Emby server. Reinstalled Trakt plugin. Went to Trakt for my profile and got a new pin, pasted it in, saved. 

Loaded up Emby in Chrome played something and Yahoo it worked! Either me or them I don't care as long as it works. 

[sdragon001 17]

seems the updated plugin to 3.7.9 corrected the issue. 

[sdragon001 17]

And it seems to be broken again. Trakt did say Emby needs to update the access token to 24h expiration. They’ve posted this on their GitHub and emailed. 

[Marlinw 2]

Updated the plugin plugin to 3.7.9 and working for me.

[sdragon001 17]

Yes, mines also been updated to 3.7.9 but as of 5 hours ago scrobbling has stopped working again. 
Tried to get a new pin as well and still didn’t work. 

[MAX92 91]

Work again with a new PIN

[Marvel-Emby 3]

It is but guessing will not in 24hrs due to token expiration

[sdragon001 17]

It broke again yesterday evening and can’t get a new pin and connection even after revoking in Trakt, I’m going to assume this will work again in about 6 or so hours. 
 

this is an issue with Trakts new 0auth and 24hr token expiration and Emby hasn’t updated the plugin properly since this change. 
 

I'm not seeing this issue if I’m using infuse and Trakt signed into my account, this will scrobble. 

[Marvel-Emby 3]

New pin worked for me but will only last 24hrs. I don't think the plug in update fully resolved, guess I will see in 24hrs 

[WilhelmStroker 102]

1 hour ago, Marvel-Emby said:

New pin worked for me but will only last 24hrs. I don't think the plug in update fully resolved, guess I will see in 24hrs 

Yep mine stopped scrobbling again just now, so I requested a new pin and it works again. Sounds like something within the plugin is not handling the new trakt changes properly. 

[Marvel-Emby 3]

Yep thought so. The plug in will need to be amended to automatically use a refresh token to obtain a new access token within the 24hr window. 

[sdragon001 17]

Plugin has been updated to 3.8.0, fingers crossed this is the perm fix. 

[Marvel-Emby 3]

Noticed this was see, massive appreciation to the devs for quick changes. 

[sekondchakra 6]

DELETED

Edited March 25, 2025 by sekondchakra

[Maisy 37]

Just realized mine didn't work again last night. All I did was get a new pin and it worked like it should this time though. It's been so solid for so long, now I feel like it's bound to break very soon again.

[sdragon001 17]

Just broken again this morning, worked for a bit but again after 24hr broken. Required a new pin and seems to be working for now. 
 

this is being very inconsistent and really needs a permanent fix. 

[Marvel-Emby 3]

Yep same here after the 24hrs is up it doesn't work. 

Deffo down the the changes trakt have done with their refresh tokens. 

Edited March 25, 2025 by Marvel-Emby

[WilhelmStroker 102]

Yep looking at the time I posted yesterday when I requested the new pin, it stopped working exactly 24 hours later. 

[Marvel-Emby 3]

Is this the right place to feed it back? Does anyone know who the dev is for the plugin?

[MAX92 91]

Same here, it stopped working exactly 24 hours later. 

[Kyrunner 86]

Same here 24 hours 

[sdragon001 17]

I wonder if @Lukecan provide more detail on what’s going on here, and if they are currently working with Trakt to correct this issue. Ever since Trakt updated their 0auth 24hr expiration token to 24hr from 3 months this hasn’t been reliable.

In about an hour or so is when I expect the Trakt plugin will start throwing the forbidden and I have to get a new pin once again. 

Im not seeing this issue in other media server providers at this moment so it’s something within Embys plugin that needs to be corrected.