Can we go back to 4.8.10 from 4.8.11 without messing things up?

[Checkoutside 17]

Since the update to 4.8.11 I have been seeing little glitches in playback of .mkv files that had no issue on 41.8.10, mostly in a sound skip for a brief but noticable time. This is the Windows version server, playing on a Sony TV (and also a Onn 4k Pro) using the Android TV app. If I use the standard Android app it is actually worse. The versions of those apps are whatever they updated to automatically. The standard Android app is always a problem anyway, and the photo viewing on the standard app I am assuming may never get fixed as it has been out there for a long time now, and yes, I posted about it, sent you pictures, you said you do see the issue but it is still not fixed. That was like October or earlier. Anyway, I was wondering if it is possible to just run the 4.8.10 file to downgrade to be sure.

[Luke 42078]

Hi, you can, but its only bug fixes so there's really no reason to.

Let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[Checkoutside 17]

Here is the file, I am not sure if this is the one or if you need one of the others. Let me know. The file that glitched was being played from 09:44 to 10:33. The glitches do NOT always occur at the same time in the file. If it glitches I can rewind and watch it again usually with no glitching. So it appears to NOT be file specific. Something else is causing it.

embyserver-03202025.txt

[Luke 42078]

On 3/20/2025 at 7:43 PM, Checkoutside said:

Here is the file, I am not sure if this is the one or if you need one of the others. Let me know. The file that glitched was being played from 09:44 to 10:33. The glitches do NOT always occur at the same time in the file. If it glitches I can rewind and watch it again usually with no glitching. So it appears to NOT be file specific. Something else is causing it.

embyserver-03202025.txt 1.57 MB · 0 downloads

@Checkoutside

Hi.  Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares?

Thanks.

 

[Checkoutside 17]

While I understand that you guys like to push the "standard" app, if you read my original post I think you will see my feelings on that!

[Luke 42078]

4 hours ago, Checkoutside said:

While I understand that you guys like to push the "standard" app, if you read my original post I think you will see my feelings on that!

Hi, can you try it again using the latest version? Thanks.

[Checkoutside 17]

Well, I usually have the standard app installed anyway. I just looked and the version I have is 3.4.36, which is interesting because when I look at the Emby Latest Versions topic, it says 3.4.20 is the latest stable version. It would be nice to have an area that accurately tells us what the latest versions are! I am NOT loading up a test version. And until that app gets the viewing of photos fixed, I can not even begin to think of that app seriously. While I understand that many of your users do not even use the photo viewing function, it is a big one for me and in the standard app that has been broken for a LONG time. So when that is finally corrected, I might look at it again.

All that being said, I am exploring a different angle. It MIGHT be that my sound issue has nothing to do with Emby itself. I have a soundbar connected to this setup, and it might be part of the issue. So for a few days I have it disconnected and will just use the TV speakers. Then I will know if it MIGHT be related to Emby. I will say that no other apps show this issue, but I would like to know for sure.

[Luke 42078]

We should have an update in the store soon.

Quote

And until that app gets the viewing of photos fixed, I can not even begin to think of that app seriously. While I understand that many of your users do not even use the photo viewing function, it is a big one for me and in the standard app that has been broken for a LONG time. So when that is finally corrected, I might look at it again.

Is this your only issue with it?

[Checkoutside 17]

As I have not regularly used that standard app, only checking every once in a while to see if it was fixed, I do not honestly know. I will check after it gets updated automatically, and if that part looks ok, I could try it again. As I said I normally have both app versions installed, so it is not a big deal to try it. 

[kelly.clubb 8]

removed...

Edited March 29, 2025 by kelly.clubb

[kelly.clubb 8]

removed

Edited March 29, 2025 by kelly.clubb

[Checkoutside 17]

15 minutes ago, kelly.clubb said:

lDK if an update got pushed in the last 24 to 48 hours, but my Emby server now will not stream any .mkv file for more than like 30 seconds direct or 2 minutes or so on transcode without playback freezing completely and unable to resume.  Since I see this is an issue, I figured I"d mention I'm having an identical issue.  I'm running an Emby beta instance on Unraid. Feedback from friends tell me this just started.

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This looks to be a completely different issue from mine! I might suggest you start a separate thread so your issue gets the attention it needs!

[Checkoutside 17]

So after my last post, I have not had any instances of this issue so I am thinking it is NOT an Emby issue at all, but something in my setup. My apologies!

I did try the Standard Android app for a few days and I still do NOT like it at all. There is just something about it that I do not care for. And as before, there are a few playback issues with it that just never show up in the Android TV app. Nothing specific, but I have never had a smooth run in the Standard app. And again, the photo viewing problem means it is a no go for me. Somewhere down the road, I hope you get it sorted, but until the photo viewing is fixed, I can not go any further with it.

Thanks for all your efforts!

[Luke 42078]

On 4/4/2025 at 6:26 AM, Checkoutside said:

So after my last post, I have not had any instances of this issue so I am thinking it is NOT an Emby issue at all, but something in my setup. My apologies!

I did try the Standard Android app for a few days and I still do NOT like it at all. There is just something about it that I do not care for. And as before, there are a few playback issues with it that just never show up in the Android TV app. Nothing specific, but I have never had a smooth run in the Standard app. And again, the photo viewing problem means it is a no go for me. Somewhere down the road, I hope you get it sorted, but until the photo viewing is fixed, I can not go any further with it.

Thanks for all your efforts!

Hi, what version number did you try?

[Checkoutside 17]

5 minutes ago, Luke said:

Hi, what version number did you try?

The version I tried of the standard app is 3.4.36. It has not updated from that yet, I just looked and it is still at that one.

[Luke 42078]

Ok we’ll have an update to it in the store soon. Thanks.

[Checkoutside 17]

Just as an update, my Android (standard) app update to 3.4.65 yesterday and I can tell you that the photo viewing is STILL messed up. Same problem as before, NOT showing the entire image. The Android TV app still works great! As I stated earlier, I now believe this will never get fixed. I doubt this message will even get looked at!

[Luke 42078]

On 5/3/2025 at 8:54 AM, Checkoutside said:

Just as an update, my Android (standard) app update to 3.4.65 yesterday and I can tell you that the photo viewing is STILL messed up. Same problem as before, NOT showing the entire image. The Android TV app still works great! As I stated earlier, I now believe this will never get fixed. I doubt this message will even get looked at!

Hi, can you please show a screenshot example of the photo issue? Thanks !

[Checkoutside 17]

Please reference the post by me on 5-8-2024 titled "Photos not showing correct size". I showed screenshots and sent you pics. You stated that you guys had identified the issue and were working on it. Yes, a YEAR ago! 

[Luke 42078]

On 5/7/2025 at 4:19 PM, Checkoutside said:

Please reference the post by me on 5-8-2024 titled "Photos not showing correct size". I showed screenshots and sent you pics. You stated that you guys had identified the issue and were working on it. Yes, a YEAR ago! 

OK we'll continue in that topic. Thanks.