impossible to install plug-ins

[scorpion7slayer_ 0]

I have installed the latest version of emby server and I get an error when I try to install a plug in when I get to the catalogue.

embyserver.txt

Edited March 20, 2025 by scorpion7slayer_

[Abobader 3464]

Hello scorpion7slayer_,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Luke 42078]

Hi, if you look at your server log, all outgoing network requests are failing. That includes our plugin server, moviedb for metadata, opensubtitles, etc.

Typical causes of this are firewall, security software, or VPN. Can you please look into those and let us know what you find? Thanks.

[scorpion7slayer_ 0]

I've just looked, I don't have a vpn, the firewall is correctly configured so I don't understand what the problem is.

[Luke 42078]

Another thing you could try is disabling ipv6 in your router. We've seen that with a few users.

[Luke 42078]

 

[scorpion7slayer_ 0]

thank you it worked

[Luke 42078]

Thanks for the feedback !