Audio sync issues

[razclud 4]

Hey

 

I have had constant problems with my Shield 4k and audio sync. It got worse when i upgraded my projector to a jvc nx7. I have the onkyo rz50 connected through hdmi and i could not have perfect audio sync. Most movies have a 200ms delay. But last night i tried to watch a movie that had a 1000ms delay at least...It seems that no settings in the shield do anything. I have lyp sync enabled on onkyo. disabling it, is worse. I could not find any manual audio sync on it. Shield only has a delay sync. I don't know what to do anymore. 

 

I am uploading the ffmpeg log from the issue

 

ffmpeg-transcode-0724d362-0a7b-494c-98ca-5d8d72870250_1.txt

[Luke 42077]

Hi, please attach the main Emby server log as well. Thanks.

[visproduction 315]

Related?
https://www.reddit.com/r/ShieldAndroidTV/comments/14ytgw7/nvidia_shieldplex_i_found_what_was_causing_my/

Quote

Turned off "Dolby Audio Processing" under Advanced Sound Settings, and this appears to have resolved the sound delay issue while streaming some 4k atmos media.

 

[razclud 4]

On 3/20/2025 at 1:05 AM, Luke said:

Hi, please attach the main Emby server log as well. Thanks.

Sorry I was away

embyserver (1).txt

[razclud 4]

On 3/20/2025 at 2:49 AM, visproduction said:

Related?
https://www.reddit.com/r/ShieldAndroidTV/comments/14ytgw7/nvidia_shieldplex_i_found_what_was_causing_my/

 

 

It is disabled

[visproduction 315]

RC,

OK, did you see the link to nVidia updates and fix forum?  This page looks like it might help.

 https://www.nvidia.com/en-us/geforce/forums/shield-tv/9/556907/shield-experience-upgrade-92-2525/

[razclud 4]

2 hours ago, visproduction said:

RC,

OK, did you see the link to nVidia updates and fix forum?  This page looks like it might help.

 https://www.nvidia.com/en-us/geforce/forums/shield-tv/9/556907/shield-experience-upgrade-92-2525/

Thanks, i have the latest version. Tried every setting possible on the shield

[Luke 42077]

@razclud

Hi.  Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares?

Thanks.

 

[razclud 4]

I think thats how i installed it on the shield, from the android app store,  i don't recall installing it from usb, unless the logs tells you otherwise.

[Luke 42077]

4 hours ago, razclud said:

I think thats how i installed it on the shield, from the android app store,  i don't recall installing it from usb, unless the logs tells you otherwise.

OK, to be more specific, can you please try this app:

https://emby.media/emby-for-android.html

Thanks.

[razclud 4]

I will test it on my ipad, i do not have an android device. is it fine?

 

[ebr 16169]

9 hours ago, razclud said:

I will test it on my ipad, i do not have an android device. is it fine?

 

Hi.  Your Shield is an Android device and you can find that app in the store on that device.

[razclud 4]

Hey, i know, that's what i have been using

[Luke 42077]

6 minutes ago, razclud said:

Hey, i know, that's what i have been using

That's actually not what I'm asking you to try. I'm asking you to try the app that's just called Emby.

https://emby.media/emby-for-android.html

[razclud 4]

This must be a skit somewhere lol

Do you mean on a phone/tablet? On my shield, the one in the picture is the only one available. 

Please be more specific

[Luke 42077]

What do you mean by a skit? I mean on the Shield, and yes, both apps are available on the Shield.

[razclud 4]

In the app store, the one i have installed, is the only one displayed when i search for emby. Like in the picture attached. Following the link you gave me is another version of it? Different from the one in the app store?

Edited March 31, 2025 by razclud

[seanbuff 1313]

@razcludIn the Play Store, if you actually search for "Emb" (without the Y) you will see two results for Emby...

The team are asking you to install and try the one named "Emby for Android" without TV in the name.

You can install both apps and they will happily co-exist on the same device.

[razclud 4]

4 minutes ago, seanbuff said:

@razcludIn the Play Store, if you actually search for "Emb" (without the Y) you will see two results for Emby...

The team are asking you to install and try the one named "Emby for Android" without TV in the name.

You can install both apps and they will happily co-exist on the same device.

Hence the skit reference... thank you Sean! 

 

Luke, this is how you should have said it. There are dummies like me around...

[razclud 4]

Not much change with the new player. Sound is lagging in most movies by 200ms-ish. This one in the video attached is the worst, 2 seconds delay.

[Luke 42077]

@razcludwhat version number was this with?

[razclud 4]

3.4.36

[Luke 42077]

OK we'll take a look at it. Thanks.

[razclud 4]

It is not an emby issue. I tried a streaming app on my shield and it has the same delay. I am out of ideas now...

[visproduction 315]

Possible solution:
https://github.com/justdan96/tsMuxer/issues/258

Quote

So I demux my EAC-3 track, I get my .AC3 file, but this time, I remux it with MKVToolnix and I remake a .MKV.
Finally, I open my .MKV with TSMuxer to Muxer my file in .M2TS (the PS3 does not support .MKV ...)
I start playing the movie, no more desynchro!