Bug - Android App for Amazon Fire Cube & Fire Stick

[darrenkdean 31]

Running Emby for Android 3.4.36 on Amazon Fire Cube & Fire Stick 4K.  A bug is observed, when periodically playing a tv show or movie, whereby you can no longer get out of the content & back to the home screen.  Pressing the return button on the remote control, brings up the gray bar on the left side of the screen, but it is blank & there is no text to select.  Pressing the return key multiple times does not exit the content.  Pressing the home button on the Amazon remote takes you out of Emby, but when you re-enter Emby, it brings you right back into the content where the gray bar on the left is still blank & does not let you exit.  The only workaround when this occurs, is to press down, then up, to get into the settings menu, where the is a Home option.

This most often occurs when a device is resuming from sleep/power save mode, but also happens periodically with no discernible rhyme or reason.  This did not occur with the Emby for Fire TV app.

Best-

[CBers 7450]

A similar issue is being reported here as well.
 

[Luke 42077]

Hi, we are looking into this. Thanks.

[Darkness7148 1]

Is there any update on this? It's happening at least twice a day on my Firestick. 

[Luke 42077]

15 hours ago, Darkness7148 said:

Is there any update on this? It's happening at least twice a day on my Firestick. 

Hi, we are still looking at this. Thanks.