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Unable to log out (Switch users)


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Posted

Hi Guys

I am keen to buy the Windows 8.1 app, so I have downloaded it to try

The problem I have is the following

 

I have 2 users setup within my Media server  (Parents and Kids).

When loading this Windows 8.1 app, I connect to the server without any problems, then I am prompted to choose the user,

I selected Kids to see if it is working (so my kids can watch some stuff). and it all works fine.

 

Now for my problem.

I am unable to log out so that I can log in as Parent. I tap on the 'Person icon top right' and select log out, nothing happens. (there is also an option for server details as far as I remember, but nothing happens there either

 

So I am stuck logged in with kids profile and unable to change this. 

I have closed the app (ended task) and re-opened it and it loads the kids profile straight away.

 

Any help please.

STRUDIE

7illusions
Posted

Thanks for reporting it.

I've pushed an update to store that fixes this, it should be available for download now.

  • Like 1
  • 2 weeks later...
Posted

Thanks for looking into this, I finally had time to try this and it is still a problem, I downloaded the app again as I did not see an update but I am unable to logout still. Are you able to look at this, I am sure it is not just me :)

7illusions
Posted

If you click the user-icon in the top right corner and select Logout, doesn't that log you out of the app?

Posted

@@7illusions I had this issue with the beta the other day. Uninstalled and reinstalled fixed it...

Posted

@@STRUDIE try uninstall then reinstall. Fixed it for me...

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