Nuitarius 22 Posted March 17, 2025 Posted March 17, 2025 Hi there, I am struggling with a new issue I have not seen before, so I am back here on this awesome forum. I was watching Panic Room today on 4K that I bought and ripped not too long ago. I am running with Emby in a docker on a Linux server and I have not had similar issue before. During playback I have had approx. 10 buffer stops during the entire movie. We got through the movie and I am now into full troubleshoot mode. As a 4K movie, ripped in all its glory, using direct play, it is of course a high bitrate movie 80-ish Gbps. I use a 19" rack gigabit switch between my Movie server and the Nvidia Shield. I am certain that the Nvidia Shield Pro (newest edition) supports 1 Gbps. My Mobo Z170I Pro Gaming also supports 1Gbps. I went to the logfile on emby server and found these lines {"Container":"mp3","Type":"Audio","AudioCodec":"mp3","Protocol":"http","EstimateContentLength":false,"EnableMpegtsM2TsMode":false,"TranscodeSeekInfo":"Auto","CopyTimestamps":false,"Context":"Static","MaxAudioChannels":"2","MinSegments":0,"SegmentLength":0,"BreakOnNonKeyFrames":false,"AllowInterlacedVideoStreamCopy":false,"MaxManifestSubtitles":0,"MaxWidth":0,"MaxHeight":0,"FillEmptySubtitleSegments":false}],"ContainerProfiles":[],"CodecProfiles":[{"Type":"Video","Conditions":[{"Condition":"EqualsAny","Property":"VideoProfile","Value":"Main|Main 10|Rext","IsRequired":false}],"ApplyConditions":[],"Codec":"hevc"},{"Type":"Video","Conditions":[{"Condition":"LessThanEqual","Property":"VideoLevel","Value":"51","IsRequired":false}],"ApplyConditions":[],"Codec":"h264"}],"ResponseProfiles":[],"SubtitleProfiles":[{"Format":"vtt","Method":"Hls"},{"Format":"srt","Method":"External"},{"Format":"ssa","Method":"External"},{"Format":"ass","Method":"External"},{"Format":"smi","Method":"External"},{"Format":"srt","Method":"Embed"},{"Format":"subrip","Method":"Embed"},{"Format":"ass","Method":"Embed"},{"Format":"ssa","Method":"Embed"},{"Format":"dvb_teletext","Method":"Embed"},{"Format":"dvb_subtitle","Method":"Embed"},{"Format":"dvbsub","Method":"Embed"},{"Format":"pgs","Method":"Embed"},{"Format":"pgssub","Method":"Embed"},{"Format":"dvdsub","Method":"Embed"},{"Format":"vtt","Method":"Embed"},{"Format":"sub","Method":"Embed"},{"Format":"idx","Method":"Embed"},{"Format":"smi","Method":"Embed"},{"Format":"mov_text","Method":"Embed"},{"Format":"eia_608","Method":"VideoSideData"},{"Format":"eia_708","Method":"VideoSideData"}]},"EnableDirectPlay":true,"EnableDirectStream":true,"EnableTranscoding":true,"AllowInterlacedVideoStreamCopy":false,"AllowVideoStreamCopy":true,"AllowAudioStreamCopy":true,"IsPlayback":false,"AutoOpenLiveStream":false,"DirectPlayProtocols":["Http"]} 2025-03-17 19:25:51.431 Debug SqliteItemRepository: GetitemById Movie 74322 /mnt/Disk2/UHD/Movies/Panic Room (2002)/Panic Room (2002) - Theatrical.mkv 2025-03-17 19:25:51.435 Info App: User policy for Nuitarius. EnablePlaybackRemuxing: False EnableVideoPlaybackTranscoding: False EnableAudioPlaybackTranscoding: False 2025-03-17 19:25:51.435 Info App: Bitrate exceeds DirectPlay limit: media bitrate: 80295253, max bitrate: 70000000 2025-03-17 19:25:51.435 Info App: Bitrate exceeds DirectStream limit: media bitrate: 80295253, max bitrate: 70000000 2025-03-17 19:25:51.435 Info App: Bitrate exceeds DirectPlay limit: media bitrate: 80295253, max bitrate: 70000000 2025-03-17 19:25:51.435 Info App: Bitrate exceeds DirectStream limit: media bitrate: 80295253, max bitrate: 70000000 2025-03-17 19:25:51.436 Info Server: http/1.1 Response 200 to 10.75.56.196. Time: 7ms. POST http://10.75.56.104:8096/emby/Items/74322/PlaybackInfo?UserId=d34f74f3db984f21900d7cc48a2a5a5e&StartTimeTicks=0&IsPlayback=false&AutoOpenLiveStream=false&MaxStreamingBitrate=70000000&X-Emby-Client=Emby for Android&X-Emby-Device-Name=SHIELD&X-Emby-Device-Id=266736eef6e1881f&X-Emby-Client-Version=3.4.36&X-Emby-Token=91d9f3c2e7cb479a8aee931ec067b84b&X-Emby-Language=en-us&reqformat=json 2025-03-17 19:25:57.941 Debug Server: http/1.1 GET http://10.75.56.104:8096/emby/Users/d34f74f3db984f21900d7cc48a2a5a5e/Items/Resume It seems I am hitting a bitrate limitation somewhere, or am I misreading the log? Can someone help me with figuring out if this is a setting I can change or if it is a HW limit, where it is? I appreciate any help. Thank you embyserver (copy).txt
Luke 42077 Posted March 17, 2025 Posted March 17, 2025 Quote It seems I am hitting a bitrate limitation somewhere, or am I misreading the log? You're not hitting a limit. The app is configured to a quality setting of 70 mbps, so normally this would cause transcoding to occur, but you've got that restricted in user permissions so that can't happen. There is nothing wrong here other than the fact that it seems data is not getting to the device quickly enough, thus leading to the stuttering.
Nuitarius 22 Posted March 17, 2025 Author Posted March 17, 2025 58 minutes ago, Luke said: You're not hitting a limit. The app is configured to a quality setting of 70 mbps, so normally this would cause transcoding to occur, but you've got that restricted in user permissions so that can't happen. There is nothing wrong here other than the fact that it seems data is not getting to the device quickly enough, thus leading to the stuttering. Hmmm okay. So I would rather not have transcoding, which is why I have set it up to not allow for it. How do I remove the bottleneck? You say it is not getting there fast enough, but I am unsure why.
Nuitarius 22 Posted March 17, 2025 Author Posted March 17, 2025 Could it be that docker is limiting my network to 100mbps?
Luke 42077 Posted March 17, 2025 Posted March 17, 2025 Right well that is the big question. Does the problem occur with lower bitrate content?
Luke 42077 Posted March 17, 2025 Posted March 17, 2025 Just now, Nuitarius said: Could it be that docker is limiting my network to 100mbps? I've not heard of that, but obviously anytime you add an extra layer into the mix such as Docker, it just creates another thing that needs to be investigated when you have a problem that is hard to hunt down. Are you at least using host networking mode on the container?
Nuitarius 22 Posted March 17, 2025 Author Posted March 17, 2025 1 minute ago, Luke said: Right well that is the big question. Does the problem occur with lower bitrate content? No it does not. I have watched at least 8 other blu ray movies the past 2 weeks, and they never buffered.
Nuitarius 22 Posted March 17, 2025 Author Posted March 17, 2025 Just now, Luke said: I've not heard of that, but obviously anytime you add an extra layer into the mix such as Docker, it just creates another thing that needs to be investigated when you have a problem that is hard to hunt down. Are you at least using host networking mode on the container? "host networking mode"... If only I knew what that was. So my first guess would be a no
Luke 42077 Posted March 17, 2025 Posted March 17, 2025 Well how did you configure the docker container? it is either host or bridge networking mode. If you don't know, then you're probably on host as bridge is much more complicated to get everything working with.
Nuitarius 22 Posted March 17, 2025 Author Posted March 17, 2025 Does this bridging on my docker container mean anything to you?
Nuitarius 22 Posted March 17, 2025 Author Posted March 17, 2025 (edited) I went through a MacVlan setup of my container so to give my container an IP on the network. docker network create -d macvlan \ --subnet=10.75.56.0/24 \ --ip-range=10.75.56.32/27 \ --gateway=10.75.56.1 \ -o parent=enp0s31f6 \ my-macvlan-net sudo ip link add mynet-shim link enp0s31f6 type macvlan mode bridge sudo ip addr add 10.75.56.63/32 dev mynet-shim sudo ip link set mynet-shim up sudo ip route add 10.75.56.32/27 dev mynet-shim Edited March 17, 2025 by Nuitarius
Q-Droid 989 Posted March 17, 2025 Posted March 17, 2025 This is what @Luke is talking about. You seem to have a limit set, check your app playback settings. Quote 2025-03-17 18:46:37.185 Info App: User policy for Nuitarius. EnablePlaybackRemuxing: False EnableVideoPlaybackTranscoding: False EnableAudioPlaybackTranscoding: False 2025-03-17 18:46:37.185 Info App: Bitrate exceeds DirectPlay limit: media bitrate: 80295253, max bitrate: 70000000 2025-03-17 18:46:37.185 Info App: Bitrate exceeds DirectStream limit: media bitrate: 80295253, max bitrate: 70000000 2025-03-17 18:46:37.185 Info App: Bitrate exceeds DirectPlay limit: media bitrate: 80295253, max bitrate: 70000000 2025-03-17 18:46:37.185 Info App: Bitrate exceeds DirectStream limit: media bitrate: 80295253, max bitrate: 70000000
Luke 42077 Posted March 17, 2025 Posted March 17, 2025 2 minutes ago, Q-Droid said: This is what @Luke is talking about. You seem to have a limit set, check your app playback settings. He has restricted transcoding access, so the fact that there is a limit set doesn't end up mattering.
Nuitarius 22 Posted March 17, 2025 Author Posted March 17, 2025 2 minutes ago, Q-Droid said: This is what @Luke is talking about. You seem to have a limit set, check your app playback settings. I am sorry if this is a dumb question, but what setting would I be looking for? This one seems to be oddly low?
Q-Droid 989 Posted March 17, 2025 Posted March 17, 2025 Just now, Luke said: He has restricted transcoding access, so the fact that there is a limit set doesn't end up mattering. So it should still play instead of throwing "No compatible stream..." messages?
Q-Droid 989 Posted March 17, 2025 Posted March 17, 2025 (edited) 2 minutes ago, Nuitarius said: I am sorry if this is a dumb question, but what setting would I be looking for? This one seems to be oddly low? Playback settings are per app/per user. In this case that would be settings on the Shield but according to @Luke this might not be the issue. Edited March 17, 2025 by Q-Droid
Luke 42077 Posted March 17, 2025 Posted March 17, 2025 3 minutes ago, Q-Droid said: So it should still play instead of throwing "No compatible stream..." messages? It will try to, but of course it might fail if there is a problem.
Q-Droid 989 Posted March 17, 2025 Posted March 17, 2025 I guess you could try WiFi on the Shield. If for anything just to see if the playback changes. It might help you isolate the problem. Also play other media of the same or higher bitrate if you have it to eliminate a possible bad rip.
Nuitarius 22 Posted March 18, 2025 Author Posted March 18, 2025 I have some observations after some testing. - Nvidia Shield internet speed test. Result. 250mbps up and down which is identical to the speed I have bought and also identical to same test done from host machine and my main PC - Docker bridge mode changed to host. Result: No effect. Well except that in bridged mode I had equal up and down load while streaming, but in host mode I only have upload. Odd? - Running 4K movie in one room with direct play and transcoding a 4K movie in another room. Result: No impact on quality in either room. - I have some (okay, read "a lot of") permission denied on writing to disk from my log. Could these be the reason? How would I go about fixing that? 2025-03-17 18:46:35.677 Error ProviderManager: UnauthorizedAccessException: Emby Server is being denied write access to /mnt/Disk1/EmbyServerMetadata/metadata/people/Jared Leto-tmdb-7499/folder.jpg. Please check your file permissions. 2025-03-17 18:46:35.678 Error Server: Error processing request *** Error Report *** Version: 4.8.8.0 Command line: /system/EmbyServer.dll -programdata /config -ffdetect /bin/ffdetect -ffmpeg /bin/ffmpeg -ffprobe /bin/ffprobe -restartexitcode 3 Operating system: Linux version 5.10.0-34-amd64 (debian-kernel@lists.debian.org) (gcc-10 (Debian 10.2.1-6) 10.2.1 20210110, GNU ld (GNU Binutils for Debian) 2.35.2) #1 Framework: .NET 6.0.25 OS/Process: x64/x64 Runtime: system/System.Private.CoreLib.dll Processor count: 8 Data path: /config Application path: /system System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/mnt/Disk1/EmbyServerMetadata/metadata/people/Jared Leto-tmdb-7499' is denied. ---> System.IO.IOException: Permission denied --- End of inner exception stack trace --- at Emby.Providers.Manager.ImageSaver.SaveImage(BaseItem item, LibraryOptions libraryOptions, IImageSource source, ReadOnlyMemory`1 mimeType, ImageType type, Nullable`1 imageIndex, Nullable`1 saveLocallyWithMedia, Int64[] generatedFromItemIds, IDirectoryService directoryService, Boolean updateImageCache, CancellationToken cancellationToken) 1
Luke 42077 Posted March 18, 2025 Posted March 18, 2025 I don't think the permission denied errors will affect this, although they would certainly be nice to cleanup. Essentially you need to ensure that emby server has write access to that location.
Happy2Play 9780 Posted March 18, 2025 Posted March 18, 2025 Yes there would appear to be a recursive issue with your custom path. 2025-03-17 00:00:10.640 Info App: Internal metadata path: /mnt/Disk1/EmbyServerMetadata/metadata
Nuitarius 22 Posted March 18, 2025 Author Posted March 18, 2025 11 minutes ago, Happy2Play said: Yes there would appear to be a recursive issue with your custom path. 2025-03-17 00:00:10.640 Info App: Internal metadata path: /mnt/Disk1/EmbyServerMetadata/metadata Could you please elaborate for me whatthis means and do you have a suggestion for what I can do?
Nuitarius 22 Posted March 18, 2025 Author Posted March 18, 2025 39 minutes ago, Luke said: I don't think the permission denied errors will affect this, although they would certainly be nice to cleanup. Essentially you need to ensure that emby server has write access to that location. I think I solved this issue now. I had an issue with scheduled backup of database, and after used my media group (1001) and emby user of that group (1002) in the run of the docker that issue is gone, so I assume that I got a handle on it. Thanks 1
Nuitarius 22 Posted March 18, 2025 Author Posted March 18, 2025 I assume that this is no longer a HW issue as I have ruled out the Shield and its OS, the cables, the switches, the HDD's and the host machine. This leaves the following things that I have not ruled out: - The emby app on the shield - Docker - Emby server - The movie file I will look into seeing if I can rule out the movie somehow, but is there any way of ruling out the others in the list? And maybe someone can suggest more stuff I have not ruled out?
Luke 42077 Posted March 19, 2025 Posted March 19, 2025 Can you try running the server using our native package on the host machine?
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