Trakt Sync

[jayfizze 3]

Trakt stopped syncing for me today.

I tried getting  a new pin but that still didn't resolve the issue.

I attached the logs. I am not sure what trigged it.

Thanks for the help

embyserver.txt.crdownload

[Luke 42077]

Hi there, what makes you think it stopped syncing?

[jayfizze 3]

My watch history isn't updating on Trakt.

 

The last update on Trakt was yesterday but I watched something/updated a watch state today.

I use trakt mainly to track the things I watch it serves as a back up of watch states in emby.

 

 

The state updates in normally a few minutes... It's been about an hour since I watched the episode.

Edited March 12, 2025 by jayfizze

[Luke 42077]

Quote

The last update on Trakt was yesterday but I watched something/updated a watch state today.

Hi there, please provide a specific example. Thanks.

[jayfizze 3]

Last thing watched on emby is Chainsawman was watched today at about 12pm

Last thing showing watched on Trakt is YuYu Hakusho was watched last night at about 11pm.

[Luke 42077]

OK please attach the emby server log from when that happened as a plain text (.txt file). Thanks.

[jayfizze 3]

21 minutes ago, Luke said:

OK please attach the emby server log from when that happened as a plain text (.txt file). Thanks.

 

 

I have tried getting a new PIN but that did not work, I am a VIP sub on Trakt so I don't think the account is disabled because of too many pulls. 

 

It stopped today right before i did the update to the latest emby, i figued the update would fix it but it did not.

 

I run emby in docker, if that makes any difference

embyserver.txt

Edited March 12, 2025 by jayfizze

[Luke 42077]

Quote

so I don't think the account is disabled because of too many pulls. 

Maybe it is? They are sending back a forbidden response, so we need to know why.

[HNJordi 1]

Hi! I have this issue too.
Yesterday works well but today fails to sync to collection and watched statuses...

[adminExitium 355]

Seems to be an API issue with no official reply so far:

https://forums.trakt.tv/t/api-error-403/49857

https://forums.trakt.tv/t/embys-trakt-plugin-cannot-connect-to-the-trakt-account/49848

https://github.com/trakt/trakt-api/discussions/507

[HNJordi 1]

3 minutes ago, adminExitium said:

Seems to be an API issue with no official reply so far:

https://forums.trakt.tv/t/api-error-403/49857

https://forums.trakt.tv/t/embys-trakt-plugin-cannot-connect-to-the-trakt-account/49848

https://github.com/trakt/trakt-api/discussions/507

Thanks for the info.

[briancameron 1]

Same issue.  Trakt not syncing with emby.  Can't re-authorize.

[jayfizze 3]

Issue is resolved. Trakt is now working, after i got a new pin.

[scottymeuk 3]

This seems to be happening again. Getting 403 even with a new pin

[pentago 3]

Happens to me too with new PIN..

[zerodayz 8]

Same, failing for me too. New PINs don't work either.

[Kyrunner 86]

Me also changed pin Line 4615: 2025-03-21 03:27:37.722 Error TaskManager: Error
    Line 4616:     *** Error Report ***
    Line 4657: 2025-03-21 03:28:43.226 Error Trakt: Error syncing trakt data for user kyrunner
    Line 4658:     *** Error Report ***
    Line 4681: 2025-03-21 03:28:43.227 Error TaskManager: Error
    Line 4682:     *** Error Report ***
    Line 4744: 2025-03-21 03:31:06.355 Error Trakt: Exception handled sending status update
    Line 4745:     *** Error Report ***

[MAX92 91]

Similar problem here. Track 3.7.8.0

2025-03-21 14:40:15.349 Info TaskManager: Export Library to Trakt Failed after 0 minute(s) and 1 seconds
2025-03-21 14:40:22.636 Info Server: http/1.1 POST https://host2:8920/emby/ScheduledTasks/Running/515a9565f7d0dfe5f375d92153f7c25d?X-Emby-Client=Emby Web&X-Emby-Device-Name=Microsoft Edge Windows&X-Emby-Device-Id=38d34b26-351a-4951-a829-7447f45d3254&X-Emby-Client-Version=4.8.11.0&X-Emby-Token=x_secret1_x&X-Emby-Language=fr. Source Ip: host1, UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36 Edg/134.0.0.0
2025-03-21 14:40:22.637 Info Server: http/1.1 Response 204 to host1. Time: 1ms. POST https://host2:8920/emby/ScheduledTasks/Running/515a9565f7d0dfe5f375d92153f7c25d?X-Emby-Client=Emby Web&X-Emby-Device-Name=Microsoft Edge Windows&X-Emby-Device-Id=38d34b26-351a-4951-a829-7447f45d3254&X-Emby-Client-Version=4.8.11.0&X-Emby-Token=x_secret1_x&X-Emby-Language=fr
2025-03-21 14:40:22.637 Info TaskManager: Executing Export Library to Trakt
2025-03-21 14:40:22.637 Info Trakt: Syncing user data for Maison
2025-03-21 14:40:23.738 Info HttpClient: POST https://api.trakt.tv/oauth/token
2025-03-21 14:40:23.752 Error Trakt: Error in SyncUserData
	*** Error Report ***
	Version: 4.8.11.0
	Command line: /volume1/@appstore/EmbyServer/system/EmbyServer.dll -programdata /var/packages/EmbyServer/var -ffdetect /var/packages/EmbyServer/target/bin/ffdetect -ffmpeg /var/packages/EmbyServer/target/bin/ffmpeg -ffprobe /var/packages/EmbyServer/target/bin/ffprobe -nolocalportconfig -ignore_vaapi_enabled_flag -pidfile /var/packages/EmbyServer/var/EmbyServer.pid -defaultdirectory /volume1/Public -updatepackage emby-server-synology72_{version}_x86_64.spk -noautorunwebapp
	Operating system: Linux version 4.4.302+ (root@build5) (gcc version 12.2.0 (GCC) ) #72806 SMP Thu Sep 5 13:44:44 CST 2024
	Framework: .NET 6.0.36
	OS/Process: x64/x64
	Runtime: volume1/@appstore/EmbyServer/system/System.Private.CoreLib.dll
	Processor count: 2
	Data path: /var/packages/EmbyServer/var
	Application path: /volume1/@appstore/EmbyServer/system
	MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Forbidden
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)
	   at Trakt.Api.TraktApi.GetResponseFromTrakt(HttpRequestOptions options, String method, CancellationToken cancellationToken)
	   at Trakt.Api.TraktApi.PostToTrakt(String url, Object data, TraktUser traktUser, CancellationToken cancellationToken)
	   at Trakt.Api.TraktApi.RefreshUserAuth(TraktUser traktUser, CancellationToken cancellationToken)
	   at Trakt.Api.TraktApi.SetRequestHeaders(HttpRequestOptions options, TraktUser traktUser, CancellationToken cancellationToken)
	   at Trakt.Api.TraktApi.GetFromTrakt[T](String url, TraktUser traktUser, CancellationToken cancellationToken)
	   at Trakt.ScheduledTasks.TraktUserSync.SyncMovies(User user, TraktUser traktUser, TraktApi traktApi, ISplittableProgress`1 progress, CancellationToken cancellationToken)
	   at Trakt.ScheduledTasks.TraktUserSync.SyncUserData(User user, TraktUser traktUser, TraktApi traktApi, ISplittableProgress`1 progress, CancellationToken cancellationToken)
	   at Trakt.ScheduledTasks.SyncLibrary.Execute(CancellationToken cancellationToken, IProgress`1 progress)
	Source: Emby.Server.Implementations
	TargetSite: Void MoveNext()
	
2025-03-21 14:40:23.752 Error TaskManager: Error
	*** Error Report ***
	Version: 4.8.11.0
	Command line: /volume1/@appstore/EmbyServer/system/EmbyServer.dll -programdata /var/packages/EmbyServer/var -ffdetect /var/packages/EmbyServer/target/bin/ffdetect -ffmpeg /var/packages/EmbyServer/target/bin/ffmpeg -ffprobe /var/packages/EmbyServer/target/bin/ffprobe -nolocalportconfig -ignore_vaapi_enabled_flag -pidfile /var/packages/EmbyServer/var/EmbyServer.pid -defaultdirectory /volume1/Public -updatepackage emby-server-synology72_{version}_x86_64.spk -noautorunwebapp
	Operating system: Linux version 4.4.302+ (root@build5) (gcc version 12.2.0 (GCC) ) #72806 SMP Thu Sep 5 13:44:44 CST 2024
	Framework: .NET 6.0.36
	OS/Process: x64/x64
	Runtime: volume1/@appstore/EmbyServer/system/System.Private.CoreLib.dll
	Processor count: 2
	Data path: /var/packages/EmbyServer/var
	Application path: /volume1/@appstore/EmbyServer/system
	MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Forbidden
	   at Trakt.ScheduledTasks.SyncLibrary.Execute(CancellationToken cancellationToken, IProgress`1 progress)
	   at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options)
	Source: Emby.Server.Implementations
	TargetSite: Void MoveNext()
	
2025-03-21 14:40:23.752 Info TaskManager: Export Library to Trakt Failed after 0 minute(s) and 1 seconds

[jayfizze 3]

Yeah it is not syncing for me. I have not tried changing the pin yet.

I'm posting on their side as well

[MAX92 91]

Is ti because of new version of Trakt 3.7.8 ?

[zerodayz 8]

1 minute ago, MAX92 said:

Is ti because of new version of Trakt 3.7.8 ?

Fails for me on earlier version, and latest. 

I'm pretty confident this is a result of the Trakt API token changes that came about on the 20th March, that Trakt has been informing users about...

https://github.com/trakt/trakt-api/discussions/495
 

Quote

 Starting on March 20, 2025, an OAuth access_token will expire in 24 hours, instead of 3 months.

All API developers have been emailed twice with this info.

 

Seems like the smoking gun, since this started failing today, and changes were implemented yesterday.
 

[Luke 42077]

Currently all requests to Trakt are sending back a forbidden response. This is what happened last week to many apps, and several hours later Trakt resolved it on their end.

[zerodayz 8]

I'm pretty sure the code needs an update. They made a breaking change yesterday...

https://forums.trakt.tv/t/embys-trakt-plugin-cannot-connect-to-the-trakt-account/49848/9

[jayfizze 3]

I don't expect them to resolve it.  They made changes to their API.

Has that changed been implemented for us?

[Luke 42077]

49 minutes ago, jayfizze said:

I don't expect them to resolve it.  They made changes to their API.

Has that changed been implemented for us?

Yes it has.