LG App not showing Skip Forward Icon

[michaelh 1]

Hi All,

From a couple of updates ago I've had a minor UI problem, where the "skip forward" icon does not appear in the toolbar - there's just a gap. The button still works if I click on the blank space.

I've attached a photograph showing the problem.

I tried completely uninstalling the App and installing it again using the LG Store, but it didn't fix things, and I'm not sure where to go from here.

The TV is getting a little old now - it's a OLED55B7T, so that's an older version of webOS (3.5 I thnk?).

Cheers

 

Michael

[Luke 42077]

Hi, that’s odd. Haven’t seen that before. We’ll look into it. Thanks.

[michaelh 1]

Thanks. The problem first appeared at least two updates ago. I was a bit lazy and assumed "hey, if it's happening for me it'll be happening for others. Someone will report it and it'll get fixed in the next update."

Of course then the next update came along and the problem didn't go away and my wishful thinking was shown up for what it was. Time to make the effort and actually report the problem!

Cheers

Michael

[michaelh 1]

An update!

I was forced to re-install my Emby server, and that appears to have fixed the problem!?

Does this mean that the graphic resources are stored on the server, rather than in the LG App itself, so the icon was missing because it couldn't read it from the server previously?

I was surprised, anyway, as I was sure it was going to take an LG App update to fix the issue. (Unless an app update *did* happen but I missed it. LG TVs tend to just update their apps while barely telling you.)

Cheers

Michael

[Luke 42077]

10 hours ago, michaelh said:

An update!

I was forced to re-install my Emby server, and that appears to have fixed the problem!?

Does this mean that the graphic resources are stored on the server, rather than in the LG App itself, so the icon was missing because it couldn't read it from the server previously?

I was surprised, anyway, as I was sure it was going to take an LG App update to fix the issue. (Unless an app update *did* happen but I missed it. LG TVs tend to just update their apps while barely telling you.)

Cheers

Michael

Hi, no, they are embedded in the app, not the server. Thanks.