Issues - Deleted Folder

[Dziactor 1]

Looking for some help. I accidently deleted my TV folder yesterday and did a few things trying to fix it. Trying to get some advice to fix it.

Restore from Backup . It seems like the folders are there and showing in Emby, but the episodes and images are not loading with just some shows loading. 

I also just tried to reload the folder without using a backup and the same thing is happening. Nothing is being indexed. Any advice on how to fix it?

[Luke 42078]

Hi, how exactly did you delete it?

[Dziactor 1]

I was adding a new hard drive to map in the library area. At one point in the folders area I added the new one twice and accidentally deleted the folder where my main library was.

[Luke 42078]

Is the folder still there on the disk?

[Dziactor 1]

Yea.

[Dziactor 1]

I go into my drive and see the folders for the shoes. It has all the media images and everything but when I go into Emby it just has a folder icon and when I go into the folder nothing is there. No episodes or media. 

Not seeing a progress bar that it’s scanning either. 

[darkassassin07 652]

I would remove the root folder from the library, perform a library scan, then re-add the root folder and scan again once the first scan finishes.

[Dziactor 1]

I’ve done that, but then just the folders show with nothing scanning in. It just shows empty folders.

[Carlo 4561]

What OS are you running your server on?
Have you checked file/directory permissions to make sure Emby has access to them?

Carlo

[Dziactor 1]

Windows 11 pro.

Yea. So it looks like the system started rescanning the Library files just super slowly maybe starting last night. Now maybe 1/2 of the library is scanned. Hopefully it will eventually finish it. Not sure why it is going so slow. 

I did originally put TheTVDB as one of the options to scan and before it wasn't working with is as a place for the images and metadata. When I did another restore and removing those it seemed to work just slowly. 

The bar in shows like 90% done but I think it is way off. I appreciate you all looking to assist. Also, yea Emby seems to have the right permissions.

Edited March 3, 2025 by Dziactor

[darkassassin07 652]

The progress shown in the dashboard is often rather misleading, with the last '10%' usually taking up 95% of the time. Your best bet for verifying what emby is currently doing is to look at the logs.

 

Scanning a new library can take a very long time depending on size, hardware, and settings. Downloading images in advance and extracting chapter images can both extend this dramatically.

[Carlo 4561]

It might be better to forego the percentage complete which is fubar anyway and just have it say "Library Scanning - Check Logs for Progress" or similar.
That would stop people from getting the wrong impression of time left or thinking the library scan is hung or failed

Being told to check the logs for progress would of course show it's actually working and on what files, but more importantly would get more people to find scanning issues earlier in the process such as access permissions, services that can't be accessed or bad credentials for services such as open subtitles where a user never entered a set of credentials or entered bad credentials. It could show Emby failing to match movies/shows due to naming or organizational structure, etc...

Carlo

[Neminem 1519]

@Carlowhen I had a windows emby server I used this to live monitor my embyserver.txt log.

Scarfsail/AdvancedLogViewer: Advanced Log Viewer

Now I use a grafana + loki + GrafanaPromtail docker stack to monitor logs, not the most easy thing to setup.

But yes Emby should redirect user to look at there logs, to see progress + errors.

Edited March 4, 2025 by Neminem

[Luke 42078]

HI, is everything showing up now?