Frustrated

[njtechguy 3]

I have a nighthawk RS700 and I recently changed my nighthawk modem to my isp modem.

I am very tech savvy I put the isp modem in bridge mode. I set the forwarding on the synology drive. I also have Emby premiere lifetime.

The issue is the remote access is stopping every other day and everyone gets blocked. I reset the synology and then it works again. The synology drive has the port forwarding and permissions correct.

 

I need to know why does the remote access keep getting blocked every other day and what is the max number number of users for Emby premiere lifetime and do I need to do port forwarding on the router and modem too PLEASE HELP

[Luke 42077]

Quote

do I need to do port forwarding on the router and modem too

Hi, it probably couldn't hurt to try that.

[njtechguy 3]

I will try that and what’s the max number of users 

[njtechguy 3]

 @Luke what beta would I download if my server is a DS1823xs+

[Luke 42077]

42 minutes ago, njtechguy said:

 @Luke what beta would I download if my server is a DS1823xs+

Hi, can you please attach the emby server log from your current server installation?

How to Report a Problem

Thanks.

[Luke 42077]

4 hours ago, njtechguy said:

I will try that and what’s the max number of users 

HI, it is a 30 device limit: https://emby.media/premiere.html

[njtechguy 3]

here you go

embyserver-63875951999.txt

[Luke 42077]

1 hour ago, njtechguy said:

here you go

embyserver-63875951999.txt 1.41 MB · 0 downloads

OK so you're going to want the 64-bit beta package.

But I wouldn't grab the beta just in hopes that it might resolve your remote connection issue. We should actually look into what's going on there.

[njtechguy 3]

I actually fixed the remote issues instead of doing the port forwarding on my NAS I did it on the router and it has been stable 

[Luke 42077]

13 hours ago, njtechguy said:

I actually fixed the remote issues instead of doing the port forwarding on my NAS I did it on the router and it has been stable 

Great. What was the solution?

[Carlo 4560]

On 2/27/2025 at 1:31 PM, Luke said:

Great. What was the solution?

He had to setup port forwarding on the router to allow inbound traffic through it.