problems matching movies

[gsites 14]

Hello,

Everything has always worked very well, but now there are problems matching the films, the information is not being completed and the film cover is not appearing either, see the prints

 

[Luke 42078]

Hi, what image fetchers are enabled on the library?

[gsites 14]

HI, it seems that it is not finding TheMovieDB. But, in the settings it is marked to identify by TheMovieDB.

[Luke 42078]

OK try refreshing the metadata on one of those titles and see if it helps pull in an image.

[gsites 14]

Hi, I refreshed it but nothing happened.
- When the library does the standard scan, it only identifies IMDB and TRAKT.
- If I update the movie's metadata, nothing happens.
- Series that are in another library work perfectly.
- To identify them, you have to do this for each movie, so it works, but in the general search of the library nothing happens.
- Everything worked very well, but this problem started to appear a week ago.

[Luke 42078]

Server log from that?

[gsites 14]

I don't know how to do it, can you guide me?

[Neminem 1519]

42 minutes ago, gsites said:

I don't know how to do it, can you guide me?

Here is the how to get your logs.

 

[gsites 14]

hi, the log is attached. Thanks for helping

embyserver-63876211200.txt

[gsites 14]

I can't understand why it doesn't automatically identify MovieDb, it only identifies it if done manually.

Edited February 27, 2025 by gsites

[visproduction 315]

Maybe MovieDB only searches for movie titles VO (version original).  For an American movie distributed overseas, there might be 30 different titles in other languages, but only one original. If you title your files with the original name if it is in English, or French or whatever and then once you get the metadata and images, you can rename the movie title to the Spanish title, if you prefer.

[Mibok 158]

 By chance your movie folders and names are in Portuguese too? Could it be that emby can't find a match given that is searching for the name in Portuguese. That's why i usually put the name in English for movies and series. Additionally you could add to the folder name te ID for the movie like "Name (Year) [tmdbid=xxxx]". You can see more info here.

https://emby.media/support/articles/Movie-Naming.html#id-tags-in-folder--file-names

[Luke 42078]

13 hours ago, gsites said:

hi, the log is attached. Thanks for helping

embyserver-63876211200.txt 1.4 MB · 0 downloads

Hi, what example are we looking at in this log file? I can't find the movie from your screenshot in this. Thanks.

[PeteGul 37]

Same for me, see this two link's: Link1  Link2
Nothing has helped...

So hope you find your solution and get the help you need

[gsites 14]

5 hours ago, visproduction said:

Maybe MovieDB only searches for movie titles VO (version original).  For an American movie distributed overseas, there might be 30 different titles in other languages, but only one original. If you title your files with the original name if it is in English, or French or whatever and then once you get the metadata and images, you can rename the movie title to the Spanish title, if you prefer.

It worked perfectly for years, I have more than 7,900 movies. Nothing has changed in the folder structure or the architecture of the names, but in the last 2 emby updates this stopped working for movies, series and other media it works perfectly.

[gsites 14]

5 hours ago, Mibok said:

 By chance your movie folders and names are in Portuguese too? Could it be that emby can't find a match given that is searching for the name in Portuguese. That's why i usually put the name in English for movies and series. Additionally you could add to the folder name te ID for the movie like "Name (Year) [tmdbid=xxxx]". You can see more info here.

https://emby.media/support/articles/Movie-Naming.html#id-tags-in-folder--file-names

your tip is very good, but it has always worked, many years and everything was fine. But now, this problem

[gsites 14]

3 hours ago, PeteGul said:

Same for me, see this two link's: Link1  Link2
Nothing has helped...

So hope you find your solution and get the help you need

That's right, the same problem, this could be something related to the new emby updates

[Gilgamesh_48 1240]

26 minutes ago, gsites said:

your tip is very good, but it has always worked, many years and everything was fine. But now, this problem

If you deviate even a little bit from Emby standards you can develop unexpected problem. "Just because it used to work does not mean it will always work." is a quite standard response from Emby or any other media manager.

I find it best to follow exactly the format Emby requires and then you will not have unexpected failures, most of the time.

[Luke 42078]

11 hours ago, Luke said:

Hi, what example are we looking at in this log file? I can't find the movie from your screenshot in this. Thanks.

@gsites?

[visproduction 315]

Maybe the letter with accented 'a' ~ now has some issue with search.  Do names without accented letters work, by chance? If that happens, then it code be a code update issue.  Just another guess.