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issues with Emby home screen on Roku Ultra


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Posted

Some issues I'd like to see if there's a workaround, plugin, or potential fix for.

On the Emby home screen, folder images with transparency show a gray background on thumbnails. On older versions there was no background and transparency worked better.

 

Also the horizontal scroll has issues. In previous versions the selection box was centered and only moved right or left when at the end (unless wrapped). In fixed view, the selection box is off the screen to the left and you can't see the full thumbnail. In float, part of the rightmost thumbnail is cut off on the screen, while the leftmost is almost entirely cut off.

First image is float, second is fixed.

IMG_20250223_055748_615.jpg

IMG_20250223_055836_303.jpg

Posted

Hi.  That's very odd. What is the display device and at what resolution?

Posted

The backgrounds are by design for uniformity.

Posted

Is the TV in zoom mode or something? Overscan is turned on?

Is this a 720P TV and you set it up in the Roku settings at 1080P?

Do other Roku apps have the same issue on the TV and the edges are also missing?

Posted

I have mine set to fixed (thanks guys for bringing that back, really appreciate it!), and on occasion I also have the same issue where the selected item is slightly off the screen. It's not all the time though, just every now and then. Just a weird little foible in my case.

Gilgamesh_48
Posted
4 hours ago, critchy said:

I have mine set to fixed (thanks guys for bringing that back, really appreciate it!), and on occasion I also have the same issue where the selected item is slightly off the screen. It's not all the time though, just every now and then. Just a weird little foible in my case.

The "fixed" setting is flawed in many ways but i still use it most of the time. One of the flaws is exactly what you have run into and it was reported some time ago when Emby added the "float" to the setting and some of us complained but Emby never really fixed the "fixed" setting so you still see the bug on some screens. 
I very much doubt it will get fixed but Emby has surprised me before. Sometime the Emby solution is actually worse than the problem as when I complained the the alphapicker was misbehaving in the photo library and Emby's "solution" was to remove it. 

I have learned to not complain about thigs unless I am willing to do without that feature at all. Emby is a great media management system but they are moving toward being like Plex in they are making more fluff and that is leading to less quality. 

Emby only fixes bugs in the main part of their code and they appear uninterested in fixing bugs in the parts of their code they do not find "interesting." The bug in the alphapicker was reported several years ago and they removed it but they have shown no signs of adding it back. The bug in the display for the fixed setting was also reported years ago and it is still there.

As I said: don't complain unless you are willing to do without what you complain about.

  • 4 weeks later...
StuBailey
Posted (edited)

This was an issue a while back and I always keep it on fixed, but I played with it and on the first change to float it worked, but when I put it back to fixed it acts like float originally did. Now I can't reverse it so I'll keep it on float for now.

 

Maybe I'm mistaken and always had it on float. But either way, one is off the screen to the left and that's on fixed. The right side edge is fine.

Edited by StuBailey
Posted
14 hours ago, StuBailey said:

when I put it back to fixed it acts like float

I believe you have to restart the app for this setting to take effect.

StuBailey
Posted

I did restart it. You can even just switch users to see the effect instead of exiting.  I just had it backwards thinking FLOAT was the issue so it's fixed that I see exactly like the original poster showed in pics. My tv is 1080p but i tried 720 in the roku settings and it's the same problem. I'm just discussing it, not trying to press for a fix.

Posted

Correct, it is the "fixed" scrolling that can create this issue.  That is really not a widely used option so we may just need to remove it if this becomes too common.

Gilgamesh_48
Posted
2 hours ago, ebr said:

Correct, it is the "fixed" scrolling that can create this issue.  That is really not a widely used option so we may just need to remove it if this becomes too common.

Please, please, please do NOT remove the "fixed" setting. I am not using my Rokus as much as I did but I detest the "float" type of scrolling and removing "fixed" will, most probably, cause me to use nothing but my Shield and my Fire TV.

Actually I guess it really will not make much difference as i only use Roku in my bedroom and I have mostly retired my Rokus, due to the latest changes Roku has made, and I have a Fire 4K stick in my bedroom that is perfectly serviceable. But i do not like change and removing "fixed' will force me to make a change. :( 

  • Like 1
Posted
1 hour ago, Gilgamesh_48 said:

But i do not like change and removing "fixed' will force me to make a change

The other apps you are using have the same behavior as "float".  They don't have fixed or wrap-around scrolling.  So, this would actually just make it consistent with the other apps you are using :).

Gilgamesh_48
Posted
26 minutes ago, ebr said:

The other apps you are using have the same behavior as "float".  They don't have fixed or wrap-around scrolling.  So, this would actually just make it consistent with the other apps you are using :).

Yes they do and that is one of the primary reasons I have not switched before. I do NOT like the float behavior in particular the lack of wrap. I stayed with Roku in spite of other problems primarily because of having the choice to have the wrap behavior and now that Roku (the company) is removing the joy from the device's use I have moved on but I still detest change and I believe that removing "fixed" will be the last straw for me. 

Roku has been moving in this direction and ruining the interface for a while and this is the last straw. 

I just wanted a reason to stay with Roku and i would VERY much prefer that fixed remains as an option but it is your software and this one change will force me into the inferior environments of various Android devices. 

If i was convinced that float was better, or even easier, I would be fine with it BUT I am not so convinced. This just removes one choice from my media consumption and that choice was getting worse anyway and removing fixed is just the one thing that tips me over the line. I will also miss interacting with @speechlesas he does not seem to be involved with any other platform and he seemed to understand what i was talking about when I made a request far better than anyone else. 

Emby remains my media manager of choice. I just want to try my best to keep fixed available so as to be able to keep using my Rokus in spite of the platform's shortcomings. But that is ending now so I will need to move my Rokus so they are no longer my choice #1 for streaming. As i have everything automated i also have to change my automation and that will take time but i can live with it. 

Y'all have a good day. 

StuBailey
Posted

It's just an itsy bitsy setting everyone can ignore so why remove it.. rhetorical of course ;)

  • Like 1
Posted (edited)

@Gilgamesh_48You are the reason we even allow float/fixed. I don't really see a reason to remove it until we can confirm ourselves the bug. Other users are experience this issue I believe them. It is something hard to diagnose without seeing it first hand.

So my belief is we cannot remove it until we can reproduce the problem and then find no way to correct it. We haven't experienced the issue so it is safe to say it would be rather defeating to just remove it. In my eyes, we never really had the chance to investigate it since we have never been able to replicate it. Just removing it is like giving up. I hate to give up. I like work-arounds instead.

If you find some steps to get this to happen most of the time I would be interested in knowing how you accomplish it. Once we can reproduce the problem it should be easy to set some debug code and break points and get to the bottom of it. Believe me we do not want to remove the option to float or fixed. If you know a way to reproduce the issue semi-reliably please shout out how.

Keep in mind too, I would also miss the back and forth with you if you were to abandon Roku. Thanks for the kind words there. I do try to get users what they want in the app. We aren't corporate shills trying to please our financial overlords. We work for you guys. ;)

Edited by speechles
  • Like 1
Gilgamesh_48
Posted (edited)
43 minutes ago, speechles said:

@Gilgamesh_48You are the reason we even allow float/fixed. I don't really see a reason to remove it until we can confirm ourselves the bug. Other users are experience this issue I believe them. It is something hard to diagnose without seeing it first hand.

So my belief is we cannot remove it until we can reproduce the problem and then find no way to correct it. We haven't experienced the issue so it is safe to say it would be rather defeating to just remove it. In my eyes, we never really had the chance to investigate it since we have never been able to replicate it. Just removing it is like giving up. I hate to give up. I like work-arounds instead.

If you find some steps to get this to happen most of the time I would be interested in knowing how you accomplish it. Once we can reproduce the problem it should be easy to set some debug code and break points and get to the bottom of it. Believe me we do not want to remove the option to float or fixed. If you know a way to reproduce the issue semi-reliably please shout out how.

Keep in mind too, I would also miss the back and forth with you if you were to abandon Roku. Thanks for the kind words there. I do try to get users what they want in the app. We aren't corporate shills trying to please our financial overlords. We work for you guys. ;)

Thank you for the kind words. 

In actuality in my main viewing area I have already switched things around so that my Shield is primary to get comfortable with it because of Roku not Emby. I also today made my Fire 4K Stick #1. 

I switched now rather than waiting simply because, if this change was to be made then I would switch but I am also upset with Roku to the point of not using it and that means switching. The only scenario where I would continue using my Rokus long term is if Emby does not implement the change AND Roku rolls back to the interface and TOS they used back in 2022.

This change by Emby has not forced me to change but it did tell me that if I was going to change anyway it might as well do it now. It also is like, "I have to get over this sometime, why not now?"

I still have the task of configuring my apps so that their behavior is near to what I had setup on my Roku.

One actual positive is when using the Shield live TV is more stable. That is some of the little glitches I see when streaming live TV on my Rokus. I "think" the cause of that is that Roku requires transcoding and the Shield does not. 

Again I made the switch mainly because of Roku. In fact it was because of Emby that I have stayed with Roku for as long as I have. I just have to get used to the differences.

Thanks! 

PS: I wonder if I can be as irritating in the Android forum as i have been in the Roku ones. ;) 

Edited by Gilgamesh_48
  • Thanks 1
StuBailey
Posted (edited)
On 3/26/2025 at 11:10 PM, Gilgamesh_48 said:

Other users are experience this issue I believe them. It is something hard to diagnose without seeing it first hand.

And I'll guess the same from opposite point of view, but what I see when I break it down to old programming logic is that it works when you visualize the cursor on the right side of the screen and you're scrolling left or right. I'd play with reversing that and check the results of those it previously worked for. Falsify falsify falsify.

Edited by StuBailey
Gilgamesh_48
Posted
1 hour ago, StuBailey said:

And I'll guess the same from opposite point of view, but what I see when I break it down to old programming logic is that it works when you visualize the cursor on the right side of the screen and you're scrolling left or right. I'd play with reversing that and check the results of those it previously worked for. Falsify falsify falsify.

Actually somehow you quoted @speechlesbut it got attributed it to me. I never said that but i do believe it is true. But please try to correctly attribute what you quote. :( 

StuBailey
Posted

I think a temporary solution, until some formula can be figured as to why it works on some and not others could be to simply get rid of the piece of poster that shows more to come, center the five home screen pics, and place a little arrow if there are more to come when you select FIXED as your scroll option.

StuBailey
Posted
50 minutes ago, Gilgamesh_48 said:

Actually somehow you quoted @speechlesbut it got attributed it to me. I never said that but i do believe it is true. But please try to correctly attribute what you quote

Ah, I see how that works now - strange results like the FIXED scroll... I highlight a quote from the author, but if it came from someone else quoting that quote it's quoted as a quote blah blah blah :)

Posted
10 hours ago, StuBailey said:

I think a temporary solution, until some formula can be figured as to why it works on some and not others could be to simply get rid of the piece of poster that shows more to come, center the five home screen pics, and place a little arrow if there are more to come when you select FIXED as your scroll option.

We don't have that kind of control in Roku.  This is a standard Roku element.

StuBailey
Posted
8 minutes ago, ebr said:

We don't have that kind of control in Roku.  This is a standard Roku element.

I'm sure exactly where the roku controls that but how about something like when you browse a tv library and you are browsing using Suggestions, and when you move 7 spaces to the right the code for the layout changes to a somewhat centered position showing a piece poster to the left and right. Use that layout code only and keep the cursor on the first full poster on the left and I can imagine even FLOAT having wrap-around. It's hard for me to imagine how the roku gets in the way and not that I don't believe you.

Posted
1 hour ago, StuBailey said:

I can imagine even FLOAT having wrap-around

Imagine all you like but it doesn't :).

The reality is that almost all interfaces work like the "float" option these days.  The wrap around is very non-standard.  This is the only one of our apps that has it.

StuBailey
Posted
4 hours ago, ebr said:

The reality is that almost all interfaces work like the "float" option these days.  The wrap around is very non-standard.  This is the only one of our apps that has it.

Well I'm not concerned if it's non standard and I'm not asking for it and If I were doing the programing it would be easy to do. And you can cash that in the bank.

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