USB IR Receiver not working

[rendermandan 2]

I've been using Emby Theater on my old windows 11 Home computer for years now. I was and am trying to use an EHOME USB IR Receiver. My Remote is a Logtiech Harmony Elite.
The only thing I could not get to work was the channel up and down while watching a channel.

Fast forward to today,  I built a new computer.  Installed new Windows 11 Pro,  Emby Server from the web site.   I didn't see any download for Emby Theater anymore, So I installed Emby from the windows store app.  Emby is working fine using a mouse and keyboard, however when I try to control it with my remote, its no longer working.

I am able to see the Ehome USB dongle in the Device manager and it says best driver is installed and working.
I also tried plugging it back into the Old computer, and it worked fine.  

Am I missing a step or some configuration?

 

Thanks

   

[Luke 42077]

HI there, what version of the app are you running?

[rendermandan 2]

5 hours ago, Luke said:

HI there, what version of the app are you running?

I'm on 2.213.2.0

 

2025-02-22 18:07:37.068 Info Application: App details
    Name:         Emby Windows
    Version:      2.213.2.0
    Device Name:  THE_BEAST
    Device Id:    7b01b213-0fa7-a567-7942-8ad4ac6b2932
    Package:      EmbyMedia.EmbyTheater_svmepx4c03f7m
    Data Path:    C:\Users\Beast\AppData\Local\Packages\EmbyMedia.EmbyTheater_svmepx4c03f7m\LocalState\data
    Log Path:     C:\Users\Beast\AppData\Local\Packages\EmbyMedia.EmbyTheater_svmepx4c03f7m\LocalCache\logs
    Webroot:      C:\Program Files\WindowsApps\EmbyMedia.EmbyTheater_2.213.2.0_x64__svmepx4c03f7m\web
    OS Info::     Microsoft Windows NT 10.0.26100.0 6.0.36
    OS/App::      64bit/64bit

Just downloaded from the windows Microsoft store.

Edited February 23, 2025 by rendermandan

[Luke 42077]

@rendermandan

Hi, are you still seeing this with the latest update to the Emby windows app?