Unable to Reach MEDIA LIBRARY

[Jerryfel 2]

Received the following message:

Unable to Reach MEDIA LIBRARY

We're unable to connect to the selected server right now. Please ensure it is running and try again.

 

[Luke 42077]

Hi, are you sure your server is running?

[Jerryfel 2]

Yes. I am able to see content within my Wi-Fi network. It is remotely that does not work at all. I did restart my server. I did restart my PC. I did restart my router. I even restarted my other PC that has nothing to do with Emby

[Luke 42077]

OK then I would try doing a new server connection and manually entering the address. Please see if that helps.

[Jerryfel 2]

Thank you for the quick responses. Could you provide me some instruction on how to create a new server connection?
 

I’m not very technical and have been very pleased at how well and he has been running basically by itself. 

[Jerryfel 2]

New update.
Apparently Comcast (internet provider) is having technical issues that are involving IP4 addresses. So.. let’s pause a day or so. I will follow up to let you know. 
 

[Jerryfel 2]

Final new update:
The Internet provider has resolved their issues (so they say). I am still unable to reach the server from outside of my Wi-Fi.

I tried to create a new server but after adding the IP address, I received another message that “Unable to reach server”  

What do you think may be going on?

 

[Luke 42077]

HI there, are you sure the address you entered is correct?

[Luke 42077]

@Jerryfel?

[Luke 42077]

@Jerryfelin our private conversation you said this:

Quote

The remote IP address has displayed on the dashboard has changed several times. Everything seems to connect itself and is working correctly. I don’t understand, but I am able to watch my shows both internal and external.

If this is true, then you may want to consider a DDNS so that you can always connect with a single consistent address. 

Please let us know if this helps. Thanks.