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App not picking up Premier status


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Posted

Emby client: 3.4.36

Android 13

Samsung Galaxy Note20 5G

 

Just started happening today, the app would launch, spin for a while on the home page, and then complain that Premier is not available.

I have a lifetime subscription and if I use the web interface, it shows the subscription as active, and I can play live TV using my TV.

Snipping from the client logs, I see this:

Tue Feb 18 20:38:42 PST 2025 initStore called
Tue Feb 18 20:38:42 PST 2025 Sending url to webView: IapManager.onStoreReady();
Tue Feb 18 20:38:42 PST 2025 getPurchaseInfos
Tue Feb 18 20:38:42 PST 2025 Checking purchase status of com.mb.android.playback
Tue Feb 18 20:38:42 PST 2025 *** IsPurchased Result: com.mb.android.playback Failure
Tue Feb 18 20:38:42 PST 2025 Sending url to webView: window.IapManager.updateProduct("com.mb.android.playback", false, "$4.99")
Tue Feb 18 20:38:42 PST 2025 Checking purchase status of com.mb.android.unlock
Tue Feb 18 20:38:42 PST 2025 *** IsPurchased Result: com.mb.android.unlock Failure
Tue Feb 18 20:38:42 PST 2025 Checking purchase status of emby.supporter.monthly
Tue Feb 18 20:38:42 PST 2025 *** IsPurchased Result: emby.supporter.monthly Failure
Tue Feb 18 20:38:42 PST 2025 Sending url to webView: window.IapManager.updateProduct("emby.supporter.monthly", false, "$6.49")
Tue Feb 18 20:38:42 PST 2025 Refreshing route list
Tue Feb 18 20:38:42 PST 2025 file:///android_asset/www/index.html: Line 0 : A preload for 'file:///android_asset/www/modules/fonts/material-icons/mi_2024_05.woff2' is found, but is not used because the request credentials mode does not match. Consider taking a look at crossorigin attribute.
Tue Feb 18 20:38:43 PST 2025 com.mb.android.apiinteraction.discovery.ServerLocator>>> Request packet sent to: 255.255.255.255 (DEFAULT)

I've tried resetting the app, and reinstalling.

Is there anything I can do to make it work properly again?

Thanks!

  • Solution
Posted

Annnnnd, now it is working.  Nothing in the logs that seem different.

  • Thanks 1

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