voelkl 0 Posted February 17, 2025 Posted February 17, 2025 Hello, I’m experiencing an issue on my Apple TV HD that doesn’t occur on any of the Apple TV 4K devices in my home. I don't have a second Apple TV HD to try. When an episode finishes, the Next Episode overlay remains on the screen during playback. If I manually select Next Episode, everything works fine, but if the media transitions automatically, the overlay persists. I’ve also noticed that when the next episode starts with the overlay still visible, the dashboard doesn’t recognise that anything is playing for my user account. I’ve already performed a DFU restore on the Apple TV and reinstalled the Emby app, but the issue persists across all TV content. Any help would be amazing! Thank you IMG_2467.mov
SamES 1056 Posted February 17, 2025 Posted February 17, 2025 (edited) 4 hours ago, voelkl said: Hello, I’m experiencing an issue on my Apple TV HD that doesn’t occur on any of the Apple TV 4K devices in my home. I don't have a second Apple TV HD to try. When an episode finishes, the Next Episode overlay remains on the screen during playback. If I manually select Next Episode, everything works fine, but if the media transitions automatically, the overlay persists. I’ve also noticed that when the next episode starts with the overlay still visible, the dashboard doesn’t recognise that anything is playing for my user account. I’ve already performed a DFU restore on the Apple TV and reinstalled the Emby app, but the issue persists across all TV content. Any help would be amazing! Thank you IMG_2467.mov What's the version number of the app are you using? Edited February 17, 2025 by SamES
voelkl 0 Posted February 17, 2025 Author Posted February 17, 2025 40 minutes ago, SamES said: What's the version number of the app are you using? 1.9.4 Thank you
SamES 1056 Posted February 17, 2025 Posted February 17, 2025 8 minutes ago, voelkl said: 1.9.4 Thank you I'm surprised you are still seeing this with the 1.9.4 update that was recently released
voelkl 0 Posted February 17, 2025 Author Posted February 17, 2025 2 minutes ago, SamES said: Is it 1.9.4 (3)? Yep that’s the one. It’s only a recent thing, this Apple TV has been flawless for years. It’s only been the past two weeks or so we’ve had this issue. Thanks for your help
SamES 1056 Posted February 18, 2025 Posted February 18, 2025 (edited) 22 hours ago, voelkl said: It’s only a recent thing, this Apple TV has been flawless for years. It’s only been the past two weeks or so we’ve had this issue. Strange that it's only been the last few weeks. Did any changes occur at that time? When did it update to 1.9.4 (3)? Maybe it was caused by a firmware update? Actually, that might have been the 1.9.4(2) release. Edited February 18, 2025 by SamES
DaveBarfield 1 Posted February 27, 2025 Posted February 27, 2025 I have the same issue, app version 1.9.4 (3). Emby Premiere 4.9.0.35 IMG_2306.MOV
easez88 16 Posted March 5, 2025 Posted March 5, 2025 I’m having the same issue. Have any of you had any luck fixing it?
Luke 42077 Posted March 5, 2025 Posted March 5, 2025 hi, yes we think we have this resolved for the next update to the Emby Apple TV app. Thanks. 1
Luke 42077 Posted March 13, 2025 Posted March 13, 2025 HI, please try Emby for Apple TV 1.9.5 and let us know how things compare. Thanks !
easez88 16 Posted March 22, 2025 Posted March 22, 2025 On 3/13/2025 at 2:55 PM, Luke said: HI, please try Emby for Apple TV 1.9.5 and let us know how things compare. Thanks ! This is still occurring. Unfortunately.
voelkl 0 Posted March 22, 2025 Author Posted March 22, 2025 On 3/14/2025 at 4:55 AM, Luke said: HI, please try Emby for Apple TV 1.9.5 and let us know how things compare. Thanks ! I can also confirm it’s still occurring on 1.9.5
Luke 42077 Posted March 22, 2025 Posted March 22, 2025 Hi, we'll take another look at this. Thanks guys.
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