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TV Shows not showing


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xnappo
Posted (edited)
5 minutes ago, GrimReaper said:

Thanks, but I wanted tman247's result with no online meta-providers (at any level: series/season/episode) included, so we could write-off Emby server internal processing error. 

Next step would've been what you you've just observed yourself: to foucs on each provider (one by one) metadata/queries, eventually we would've likely come to that TVDB season-level observation, amongst others. 

The last log should have both before (no online providers) and after (turning back on thetvdb) in it.  Anything else I can do to help?

Edited by xnappo
GrimReaper
Posted (edited)
6 minutes ago, xnappo said:

The log should have both before (no online providers) and after (moviedb only) in it.  Anything else I can do to help?

As does Xnappo's example:

46 minutes ago, xnappo said:

Okay, so I created a new library pointing to a folder with only 'Adults' in it with TVDB OFF and is scanned correctly and I could see it, but of course no meta data.

Then I went and turned TVDB back on, did refresh metadata, and it disappeared

Hence I've asked you to:

1 hour ago, GrimReaper said:

4. Scrape one item with TMM (both metadata and artwork) 

5. Leave only that one item in your TV Shows root

6. Recreate the library with all Emby's internal meta-providers disabled, only NFO Reader enabled

so it could be observed how is local metadata processed and would you be seeing that item compete with metadata afterwards or it would've also "disappear". 

Edit: Doh, thought I was replying to tman 🙄 Sorry. 

Edited by GrimReaper
xnappo
Posted
2 minutes ago, GrimReaper said:

As does Xnappo's example:

Hence I've asked you to:

so it could be observed how is local metadata processed and would you be seeing that item compete with metadata afterwards or it would've also "disappear". 

Ok - I think I am missing this step?

4. Scrape one item with TMM (both metadata and artwork) 

Sorry - I don't know what TMM is..  This is something that makes local metadata?

Posted

Just jumping back in here (thanks for the comments @xnappo@Neminem)

As hinted, I tried turning off TheTVDB as the metadata fetcher - infact, I turned it off for all settings for the 'TVShows' library. I did a rescan and still nothing. Only show that appears is one of my early ones and nothing new. I even tried renaming the show foldernames to;

<showname> <(year)> [tvdbid=xxxxx]

I did a full library rescan and it STILL only found the original show and not the new one. I'm stumped.

GrimReaper
Posted
Just now, xnappo said:

Sorry - I don't know what TMM is..  This is something that makes local metadata?

Yes. And extremely powerful one. 

Posted

Ok, some progress. I've created all the show metadata using TMM (which created the nfo file), then turned off all references for TVDB from the library. I left NFO as the only option for detecting shows. I did a library re-scan, and the show (finally) appeared. There's definately something amiss with TVDB support in TV Shows, but only for new shows added, but when this is from I don't know. I only had a few older shows in Emby until recently when I tried adding some new ones.

I'll test a few more to see if this works. It's a bit painful, but if it works consistently, it will have to do.

Neminem
Posted (edited)

I'm baffled it works for me.

image.png.ad7e7bc26a886a00e3a9419f62b8b546.png

image.thumb.png.5b487ea6bfe45286ea37acc8bdf3cd41.png

image.thumb.png.b91863f86fd75797d14b1a556faf4934.png

image.thumb.png.b0ac6d6422fc39bd9de0491c03cb9717.png

image.png.78243c652bc02d627184b9dec15f5bd2.png

image.png.10d4daf94fe96c244de19d514094e920.png

image.png.f232bed9f8dd1f6e18a4ccf106732ab7.png

 

Edited by Neminem
GrimReaper
Posted (edited)
12 minutes ago, tman247 said:

Ok, some progress. I've created all the show metadata using TMM (which created the nfo file), then turned off all references for TVDB from the library. I left NFO as the only option for detecting shows. I did a library re-scan, and the show (finally) appeared

Yes, that was the intention:

40 minutes ago, GrimReaper said:

Thanks, but I wanted tman247's result with no online meta-providers (at any level: series/season/episode) included, so we could write-off Emby server internal processing error. 

Next step would've been what you you've just observed yourself: to foucs on each provider (one by one) metadata/queries, eventually we would've likely come to that TVDB season-level observation, amongst others. 

 

31 minutes ago, GrimReaper said:

so it could be observed how is local metadata processed and would you be seeing that item compete with metadata afterwards or it would've also "disappear". 

So, if you want to dig deeper, you'd have to repeat the process (remove library-delete NFOs-recreate library) with each meta-provider separately and compare the behavior/narrow down the issues, see which provider with which settings work and which one does not - or if that satisfies you, use TMM for any shows that refuse to "appear". 

Edited by GrimReaper
  • Agree 1
GrimReaper
Posted

But that doesn't solve xnappo's issue. 

2 hours ago, xnappo said:

Interestingly, looking in the MediaItems table in the DB, it is there and everything looks good.

See attached DB extract.

Since you're querying DB, can you cross-check if any other item in your library shares same ProviderId, either TVDB or TMDB or IMDB? 

xnappo
Posted
12 minutes ago, GrimReaper said:

But that doesn't solve xnappo's issue. 

Since you're querying DB, can you cross-check if any other item in your library shares same ProviderId, either TVDB or TMDB or IMDB? 

I did this:

SELECT *
FROM MediaItems
WHERE ProviderIds LIKE '%449390%';

And it only found the one match :(

So confused.

GrimReaper
Posted (edited)
10 minutes ago, xnappo said:

So confused

Ditto, as the only thing I could think of for the item not to be displayed/actually disappearing as per:

1 hour ago, xnappo said:

I repeated the experiement, turning OFF thetvdb, but turning ON themoviedb and fanart.  This worked correctly but with themoviedb's less-good metadata. 

Then turned thetvdb BACK on, and it disappeared.

would be incorrectly linking to some other already existing item. 

Querying 2124941 also returns single hit? 

Edit: How about tt33049767? And 260458? 78680? 

Edited by GrimReaper
xnappo
Posted
19 minutes ago, GrimReaper said:

Ditto, as the only thing I could think of for the item not to be displayed/actually disappearing as per:

would be incorrectly linking to some other already existing item. 

Querying 2124941 also returns single hit? 

Whelp, I am not going to be able to look into this anymore, because I can't recreate the problem now :(  Something must have been screwy in the DB and then getting it to identify fixed it or something?  

  • Haha 2
GrimReaper
Posted

Ghosts in the machine. 😁

Either way, glad you've got it sorted now. 

Cheers

xnappo
Posted
9 minutes ago, GrimReaper said:

Ghosts in the machine. 😁

Either way, glad you've got it sorted now. 

Cheers

Thanks for your help.  Interested to see if it just goes away for @tman247too.  Will see what happens when a new show comes around :D

Posted

First two shows I added just using the NFO method added ok, but the third one (same metadata format created using TMM) wouldn't add for some reason. No idea why so far as it all looks ok. Hoping this workaround method isn't erratic, but will try some more and see how it goes.

Posted
On 6/7/2025 at 11:07 AM, tman247 said:

First two shows I added just using the NFO method added ok, but the third one (same metadata format created using TMM) wouldn't add for some reason. No idea why so far as it all looks ok. Hoping this workaround method isn't erratic, but will try some more and see how it goes.

Hi, please keep us posted. Thanks.

  • 7 months later...
xnappo
Posted (edited)

@Luke

@GrimReaper

This is happening again.  This time with a show called 'The Asset'.  It is getting scaped into the DB, and looks fine in the database, but it doesn't show up anywhere in the GUI/clients.  Inside 'TV->Folders' it is just completely missing - same as my last occurance.  I checked rating and other blocking - nothing is turned on.

DB shows this:

INSERT INTO "main".""
SET
    "Id"                             = '104924',
    "guid"                           = X'117ccf8ff3582601ef27e0196732a7d0',
    "type"                           = '6',
    "data"                           = NULL,
    "ParentId"                       = '6553',
    "Path"                           = 'S:\Video\TV Shows\The Asset',
    "StartDate"                      = NULL,
    "EndDate"                        = '1761541200',
    "IsMovie"                        = NULL,
    "CommunityRating"                = '7.15299987792969',
    "CustomRating"                   = NULL,
    "IndexNumber"                    = NULL,
    "IsLocked"                       = '0',
    "Name"                           = 'The Legend',
    "OfficialRating"                 = '16',
    "Overview"                       = 'Revolves around the new intelligence service agent, Tea, who goes undercover to infiltrate a brutal criminal environment that has eluded the grasp of the intelligence service for some time. Adopting a completely new identity, Tea must befriend the criminal mastermind’s girlfriend, Ashley, to gather crucial intelligence. But as Tea gets closer to Ashley and witnesses the grim reality of her life within Miran’s controlling and criminal cobweb, doubts emerge about where her loyalties truly lie.',
    "ParentIndexNumber"              = NULL,
    "PremiereDate"                   = '1761541200',
    "ProductionYear"                 = '2025',
    "Genres"                         = NULL,
    "SortName"                       = 'Legend',
    "RunTimeTicks"                   = '28200000000',
    "DateCreated"                    = '1768186759',
    "DateModified"                   = '1768186759',
    "IsSeries"                       = NULL,
    "IsRepeat"                       = NULL,
    "PreferredMetadataLanguage"      = NULL,
    "PreferredMetadataCountryCode"   = NULL,
    "DateLastRefreshed"              = '1768322579',
    "DateLastSaved"                  = '1768322579',
    "IsInMixedFolder"                = '0',
    "LockedFields"                   = NULL,
    "Studios"                        = NULL,
    "Tags"                           = NULL,
    "InheritedParentalRatingValue"   = '16',
    "TopParentId"                    = NULL,
    "CriticRating"                   = NULL,
    "PresentationUniqueKey"          = '459623-en-6c2a057148b4d7c20a207c789aba6d07',
    "OriginalTitle"                  = 'Legenden',
    "SeriesName"                     = NULL,
    "UserDataKey"                    = NULL,
    "AlbumId"                        = NULL,
    "SeriesId"                       = NULL,
    "Tagline"                        = NULL,
    "ProviderIds"                    = 'Tvdb=459623|IMDB=tt33293130|Official Website=https://www.netflix.com/title/81683146|Tmdb=262920|TV Maze=87290|Wikipedia=Legenden',
    "Images"                         = '%MetadataPath%\library\8f\8fcf7c1158f30126ef27e0196732a7d0\poster.jpg*639039193790095260*Primary*0*0*null|%MetadataPath%\library\8f\8fcf7c1158f30126ef27e0196732a7d0\clearlogo.png*639039193790256671*Logo*0*0*null|%MetadataPath%\library\8f\8fcf7c1158f30126ef27e0196732a7d0\fanart.jpg*639039193790457994*Backdrop*0*0*null',
    "ProductionLocations"            = NULL,
    "TotalBitrate"                   = NULL,
    "ExtraType"                      = NULL,
    "Artists"                        = NULL,
    "AlbumArtists"                   = NULL,
    "SeriesPresentationUniqueKey"    = NULL,
    "ExternalId"                     =

 


 

Edited by xnappo
Neminem
Posted
18 minutes ago, xnappo said:
"Name"                           = 'The Legend',

Do you have duplicates if this show, or are you looking for "The Asset" and not this show?

What is your metadata language set to?

Legenden - TheTVDB.com 

xnappo
Posted (edited)
13 minutes ago, Neminem said:

Do you have duplicates if this show, or are you looking for "The Asset" and not this show?

What is your metadata language set to?

Legenden - TheTVDB.com 

No, there are no duplicates of this title in English (Cloest is Legend of Vox Machina).   Metadata is set to English (United States).

I am fairly certain the foreign show name is not the issue as I have had this exact problem with two other shows previously.  I am also fairly sure if I turn OFF TheTVDB and rescrape, then turn it back on, it will fix it - but I don't want to do that yet if there is more to investigate...

Edited by xnappo
Posted

The most likely answer is that it got merged with something else, so you could try using the new duplicates filter to check for that.

Neminem
Posted

Well it can be miss identified as something else.

This is the path you use, 

S:\Video\TV Shows\The Asset

Try with 

S:\Video\TV Shows\The Asset (2025) [TvdbId=459623]

That should help Emby Identify the show.

xnappo
Posted (edited)
15 minutes ago, Neminem said:

Well it can be miss identified as something else.

This is the path you use, 

S:\Video\TV Shows\The Asset

Try with 

S:\Video\TV Shows\The Asset (2025) [TvdbId=459623]

That should help Emby Identify the show.

But it is already identifying it correctly - as can be seen from the DB.

I tried it anyway, same result.

It actually ONLY happens when it identifies correctly.  If I change the folder name to 'Cheers' - it of course works. 

@Lukeit isn't even showing up in metadata manager->TV Shows->Folders.  How can I tell in the DB if it is merged?  Even if it did get merged, I would think it would show up in latest added or something as new episodes.

Edited by xnappo
Neminem
Posted (edited)

Do you have any age restriction on the user you are using?

image.thumb.png.120981532fc2a0796d855bc299f7395b.png

 

Edited by Neminem
  • Thanks 1

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