No compatible stream

[Khalixi 3]

This error is occouring to me Why?

this is the logs

No compatible stream LOGS.txt

[Luke 42077]

Hi, what time did the problem occur?

[Khalixi 3]

2025-02-15 01:46:23.081 

occurred 3 times after this

@Luke

[Luke 42077]

Hi, are you still having an issue with this?

[Khalixi 3]

yes @Luke happened again just now also 

Twice After ( 2025-03-10 04:52:08 ) 

Why does this happen ? 

embyserver (3).txt

[Luke 42077]

Hi, please attach the ffmpeg log as well. thanks.

[Khalixi 3]

Here it’s @Luke

ffmpeg-transcode-426722a4-325c-4069-97e1-e866c0e74951_1.txt

[Luke 42077]

@Khalixiare you still having an issue with this? Have you updated to Emby Server 4.8.11? Has that helped?

[Kwakx 3]

I encountered the same error after forcing subtitle burning.

 The server generates 3x transcoding logs when attempting playback.

ffmpeg-transcode-f90dba9c-4189-4d04-aac5-aa5d3e9df381_1.txt ffmpeg-transcode-4b7aa273-4fbf-48f5-88e2-a967c979e036_1.txt ffmpeg-transcode-a3e799a4-8a21-4c27-a658-45f20fd14c2c_1.txt embyserver.txt

[Khalixi 3]

@luke unfortunately yes after updating still occurs here's the logs if it helps

embyserver.txt ffmpeg-transcode-a8c63222-5114-4564-acdc-1f6cf8436630_1.txt

[Luke 42077]

Hi, what happens when you undo the force subtitle burn in?

[Khalixi 3]

@luke if the external subtitle is not selected the media play fine without any issues

[Luke 42077]

How does it compare with Chrome?

[Luke 42077]

@Khalixi?

[Khalixi 3]

The error happened on Brave browser and WebOs emby

on the Windows app it has no issues if that what you are asking about

the file below is after playing the eps on webos app

@Luke

ffmpeg-transcode-d7f27a1c-924e-460d-9145-cfd1bcf39c8b_1.txt

[Luke 42077]

Thanks. Can you update to Emby Server 4.8.11, and then try Chrome and see how that compares?

[Khalixi 3]

This on 4.8.11 Server on same Episode on Web app Brave the issue still persist 

@Luke

ffmpeg-transcode-2dd33687-15d0-44f6-8409-1b46420cc0c7_1.txt embyserver.txt

[Luke 42077]

Can you try Chrome and see how that compares?

[Khalixi 3]

this on Chrome same error there also @Luke

ffmpeg-transcode-b3efd8f0-4032-45a7-85da-54ca327e56e7_1.txt

[Luke 42077]

Is the problem just with this one file?

[Khalixi 3]

it happens randomly on some content for example above it happened on anime show i will provide the subtitle file maybe it has something causing the error so I can avoid it ?  @Luke

Undead Unluck (2023) - S01E14 - Crimson Bullet [HDTV-1080p][EAC3 2.0][h264]-Erai-raws.ar.ass

[Luke 42077]

Hi @Khalixiare you still having an issue with this?

[Khalixi 3]

Yes @luke

 

 

 

 

[Luke 42077]

@Khalixiok we're looking into this. Thanks.