Many photos not appearing

[bonemouth 1]

Hi, I installed Emby for the first time a couple days ago, and like Jellyfin, many (the same) photos aren't appearing in the library. This includes several folders, and I've unchecked read only from all these folders. Some are .jpg and some are .png files. Some appear properly, and file sizes vary 0.4 to 11 MB. I'm using the "Home videos & photos" library, and "Enable photos" and "Enable real time monitoring" are checked. I'm using Windows 11 and have no problems with videos and their thumbnails appearing properly in Emby.

I've attached the top two files in my logs. Do you want more? Thanks!

hardware_detection-63875038927.txt embyserver.txt

[Abobader 3464]

Hello bonemouth,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Luke 42078]

Hi there, can you please provide a specific example? How are your files named and organized?

[bonemouth 1]

Sure, here's one with the same filename as in one of the folders for which nothing appears. The folder is E:\pictures\comics.

[Luke 42078]

How are your files named and organized?

[bonemouth 1]

1 hour ago, Luke said:

How are your files named and organized?

Sorry, I guess you couldn't see the filename of the one I uploaded. This one is named "fanart - Blackfire (by Redpostit) 01.jpg," and they're in simple directories like the one this picture is in, "E:\pictures\comics"

[Luke 42078]

Can you please show the complete contents of the folder? thanks.

[bonemouth 1]

Sure. This is the whole thing:

[Luke 42078]

Ok. What folder did you add to emby library setup?

[bonemouth 1]

E:\pictures
This comics folder is a direct subfolder of that.

[bonemouth 1]

Any ideas?

[Luke 42078]

@bonemouthhow many Emby libraries have you created, and what folder paths are added to each one?

[bonemouth 1]

@LukeJust 3. I have:

E:\pictures

E:\videos\#TV

E:\videos\#movies

[Carlo 4561]

If you scan the picture library, do any of the files in the comics directory show up?
Have you checked permissions of this directory and files to make sure Emby Server can access them?

Carlo

[bonemouth 1]

4 hours ago, Carlo said:

If you scan the picture library, do any of the files in the comics directory show up?
Have you checked permissions of this directory and files to make sure Emby Server can access them?

Carlo

Manual scans don't change anything for these various files that don't get picked up (and I don't need to do random scans for the files that do), and I've removed read only from theme and don't see where they're blocked. Should I check for anything else?

[Happy2Play 9780]

@Lukeis this by design as the files are "Fanart-xxxxxxxxxxxxxxxxxx" named so they get absorbed as backdrops?

[Happy2Play 9780]

@LukeTesting this they don't appear in 4.8.10.0 but do appear in 4.9.0.41.  So I don't know what is changing here.

[Luke 42078]

There are definitely fixes related to this in the 4.9 beta channel.