Android app on TV don't read srt subtitles

[Przemek 70]

Hello, I have Emby on Android box. Emby app ver. 3.4.36. I have problem with srt subs downloaded for one episode so far I found. The same episode on Android smartphone shows that subs. Smartphone have the same app version. What could be wrong?

Regards.

[ebr 16169]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[Przemek 70]

Hi, it's hard to download log because I don't have laptop now, only smartphone and Android box.

But when I watched two different shows with working subs and go back to that one where subs don't work before. Then it works OK on that box. 

So I think that was one time issue.

Regards.