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continuous playback issues


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Posted

I don't have any playback issue using the web client (which is why I am posting here), however when I play the same media with the Windows 8.1 store app I continue to have problems.  After 5-10 minutes of playback the screen will freeze and get stuck at buffering. There is no workaround other than to not use the app.  I have attached todays logs when the issues occur.  I prefer the App over the web client but at this point I can't use it.  Any feedback would be greatly appreciated. 

log1.txt

log2.txt

log3.txt

post-5329-0-79783300-1416621502_thumb.jpg

techywarrior
Posted

Can you post a server log from the same time as when you played the files in the App? Also, if there is a transcode log post that too.

 

I can't help you but pretty sure they will need those logs as well to see where the issue is. Even tho it works in the web client, and that most likely is transcoding, it is different settings.

Deathsquirrel
Posted

Does it only happen with HD content?  That's what I'm seeing.

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