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Poster problem after restore from backup


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Posted

I restored from yesterday's backup, which went well.  Posters show as they had (full) when backup finished.  Then I scanned for changes.. the Primary view posters are then replaced with landscape images in the poster sized (portrait) view.  See image.

version 4.8.8.0 (linux)

primary view.png

Posted

log entry:

System.IO.FileNotFoundException: System.IO.FileNotFoundException: Could not find file '/config/metadata/library/c1/c15810aecf9662c8ba809133102c15c7/poster.jpg'.

Why?  Not in the backup?  Why doesn't it go out and get the poster?

Posted

HI, did you choose not to include /metadata/library in your backups?

If not, then you'll need to manually refresh the metadata on existing content.

Posted

All boxes checked:

Include Metadata Subfolders in Backup

metadata/library
metadata/musicalbums
metadata/musicartists
metadata/people
Posted

Here is a screenshot.  The ones missing are ones that I have not specifically assigned a pic.  These are randomly generated -- but haven't done so.

image.thumb.png.083ad13d24a4cf9de016a9212ffd75da.png

 

 

image.png

Happy2Play
Posted

Probably need to see the server log but sounds like there is a issue in the /metadata folder as it either did not backup or possibly restore correctly.  But per your snippet I guess it did not backup.

Did you verify the said image exists?

Posted

Apologies -- I have not confirmed they exist.  I had to fix this problem with a metadata refresh, which I assume wiped out any old files.  If you'd like a copy of one my backups from before all this, and the current backup, I can attach them.

  • Thanks 1

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