TVs not recognising HDR/DV

[jahagafut 5]

So after a week of troubleshooting stuttering caused by a poor WiFi 7 router, I can try to troubleshoot my next biggest problem/confusion?

With both directplay and transcoding, none of my TVs recognise HDR or DV, normally my Bravia will tell you what mode you're in if you go to picture settings so that you can fine tune, but neither it nor my Samsung s90c try to play in HDR or DV mode. I've attached what I hope is helpful logs and screenshots

ffmpeg-transcode-5b1ce5e5-8aa9-4b3d-a94e-2c27a574359d_1.txt

[Lessaj 467]

Looks like your max bitrate is set to 80 but that source content is 96, so first try setting your bitrate to the max possible and see if it will direct play.

[Luke 42077]

Hi.  Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares?

Thanks.

 

[jahagafut 5]

23 minutes ago, Lessaj said:

Looks like your max bitrate is set to 80 but that source content is 96, so first try setting your bitrate to the max possible and see if it will direct play.

It seems to insist on defaulting to 80, I'll try this out when I get a chance, I think last time I tried it eventually stopped due to too many errors

[jahagafut 5]

1 hour ago, Luke said:

Hi.  Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares?

Thanks.

 

I'll try some deeper testing in the morning but so far, the Android app was direct playing and in HDR, thank you

[jahagafut 5]

12 hours ago, Luke said:

Hi.  Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares?

Thanks.

 

This worked for the android TV, what can I do for the Apple TV?

[Luke 42077]

On 2/3/2025 at 11:36 AM, jahagafut said:

This worked for the android TV, what can I do for the Apple TV?

@jahagafut

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!