Second part of movie does not play

[mrvirtual 9]

Hello,

Running Emby Server 4.8.10.0 (just upgraded and reproduced the error).

I am using an Emby client on Google TV, 4.8.8.0. Also testing on Windows PC. Google client does not show second part of the file to start.

I have a movie setup with 2 parts, DVD comes as two parts. when attempting to automatically play the second part, playback fails with an error on screen of "to many errors, giving up".

I can access the files and have updated/scanned the file share and files, I can copy the file path from the log where I see error "http error 404", performing a find and replace for "/" to "\" the url works fine and the file plays (on PC), file can be played in Windows Media and VLC players.

I moved the file to it's own folder and re-scanned the library, this then can be played. I would prefer the files in the same folder location.

from the log:

2025-02-01 04:54:36.795 Info App: >> ThrottleBySegmentRequest: Initialize - TargetBufferSize: 120s
2025-02-01 04:54:36.796 Info App: ProcessRun 'StreamTranscode 2bcab6' Execute: /opt/emby-server/bin/ffmpeg -loglevel +timing -y -print_graphs_file "/var/lib/emby/logs/ffmpeg-transcode-2bcab60c-f6e0-4cd1-b3e7-00bb635ebd96_1graph.txt" -copyts -start_at_zero -f matroska,webm -i "http://127.0.0.1:8096/Items/File?Id=smb%3A%2F%2F10.100.100.10%2Fpublic%2FMedia%2FMB%2FBox+Sets%2FThe+Lord+of+the+Rings%2FLord+of+the+Rings+-+The+Fellowship+of+the+Ring+(2001)%2FLord+of+the+Rings+-+The+Fellowship+of+the+Ring+(2001)+-+dvd2.mkv" -vn -an -sn -max_delay 5000000 -avoid_negative_ts disabled -f segment -map_metadata -1 -map_chapters -1 -segment_format mpegts -segment_list "/var/lib/emby/transcoding-temp/7DE9D3/7DE9D3.m3u8" -segment_list_type m3u8 -segment_time 00:00:03.000 -segment_list_entry_prefix hls/7DE9D3/ -segment_start_number 0 -individual_header_trailer 0 -write_header_trailer 0 -segment_write_temp 1 "/var/lib/emby/transcoding-temp/7DE9D3/7DE9D3_%d.ts"
2025-02-01 04:54:36.838 Error Server: Error processing request
	*** Error Report ***
	Version: 4.8.10.0
	Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb
	Operating system: Linux version 5.4.0-205-generic (buildd@lcy02-amd64-055) (gcc version 9.4.0 (Ubuntu 9.4.0-1ubuntu1~20.04.2)) #225-Ubuntu SMP Fri Jan 10 22:23:35 UTC 2
	Framework: .NET 6.0.31
	OS/Process: x64/x64
	Runtime: opt/emby-server/system/System.Private.CoreLib.dll
	Processor count: 2
	Data path: /var/lib/emby
	Application path: /opt/emby-server/system
	System.IO.FileNotFoundException: System.IO.FileNotFoundException: smb://10.100.100.10/public/Media/MB/Box Sets/The Lord of the Rings/Lord of the Rings - The Fellowship of the Ring (2001)/Lord of the Rings - The Fellowship of the Ring (2001) - dvd2.mkv
	   at Emby.Server.MediaEncoding.Api.Progressive.VideoService.Get(GetFile request)
	   at Emby.Server.Implementations.Services.ServiceController.Execute(HttpListenerHost appHost, Object requestDto, IRequest req, Type serviceType)
	   at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost httpHost, IServerApplicationHost appHost, IRequest httpReq, IResponse httpRes, IStreamHelper streamHelper, RestPath restPath, String responseContentType, CancellationToken cancellationToken)
	   at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken)
	Source: Emby.Server.MediaEncoding
	TargetSite: System.Threading.Tasks.Task`1[System.Object] Get(Emby.Server.MediaEncoding.Api.Progressive.GetFile)
	
2025-02-01 04:54:36.839 Info Server: http/1.1 Response 404 to 127.0.0.1. Time: 6ms. GET http://127.0.0.1:8096/Items/File?Id=smb://10.100.100.10/public/Media/MB/Box Sets/The Lord of the Rings/Lord of the Rings - The Fellowship of the Ring (2001)/Lord of the Rings - The Fellowship of the Ring (2001) - dvd2.mkv
2025-02-01 04:54:36.843 Info App: AppendExtraLogData - Read graph file: /var/lib/emby/logs/ffmpeg-transcode-2bcab60c-f6e0-4cd1-b3e7-00bb635ebd96_1graph.txt
2025-02-01 04:54:36.843 Info App: AppendExtraLogData - Deserialized GraphData fileStream: 27.000 bytes Graph Count: 0
2025-02-01 04:54:36.843 Info App: AppendExtraLogData - File Deleted
2025-02-01 04:54:36.844 Info App: ProcessRun 'StreamTranscode 2bcab6' Process exited with code 1 - Failed
2025-02-01 04:54:36.864 Error Server: Error processing request
	*** Error Report ***
	Version: 4.8.10.0
	Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb
	Operating system: Linux version 5.4.0-205-generic (buildd@lcy02-amd64-055) (gcc version 9.4.0 (Ubuntu 9.4.0-1ubuntu1~20.04.2)) #225-Ubuntu SMP Fri Jan 10 22:23:35 UTC 2
	Framework: .NET 6.0.31
	OS/Process: x64/x64
	Runtime: opt/emby-server/system/System.Private.CoreLib.dll
	Processor count: 2
	Data path: /var/lib/emby
	Application path: /opt/emby-server/system
	Emby.Server.MediaEncoding.Unified.Ffmpeg.FfRunException: Emby.Server.MediaEncoding.Unified.Ffmpeg.FfRunException: Error starting ffmpeg
	-loglevel +timing -y -print_graphs_file "/var/lib/emby/logs/ffmpeg-transcode-2bcab60c-f6e0-4cd1-b3e7-00bb635ebd96_1graph.txt" -copyts -start_at_zero -f matroska,webm -i "http://127.0.0.1:8096/Items/File?Id=smb%3A%2F%2F10.100.100.10%2Fpublic%2FMedia%2FMB%2FBox+Sets%2FThe+Lord+of+the+Rings%2FLord+of+the+Rings+-+The+Fellowship+of+the+Ring+(2001)%2FLord+of+the+Rings+-+The+Fellowship+of+the+Ring+(2001)+-+dvd2.mkv" -vn -an -sn -max_delay 5000000 -avoid_negative_ts disabled -f segment -map_metadata -1 -map_chapters -1 -segment_format mpegts -segment_list "/var/lib/emby/transcoding-temp/7DE9D3/7DE9D3.m3u8" -segment_list_type m3u8 -segment_time 00:00:03.000 -segment_list_entry_prefix hls/7DE9D3/ -segment_start_number 0 -individual_header_trailer 0 -write_header_trailer 0 -segment_write_temp 1 "/var/lib/emby/transcoding-temp/7DE9D3/7DE9D3_%d.ts"
	
	04:54:36.825 ffmpeg version 5.1-emby_2023_06_25 Copyright (c) 2000-2022 the FFmpeg developers and softworkz for Emby LLC
	04:54:36.825   built with gcc 10.3.0 (crosstool-NG 1.25.0)
	04:54:36.825 Execution Date: 2025-02-01 04:54:36
	04:54:36.839 [http @ 0x3e4e44c0] HTTP error 404 Not Found
	04:54:36.840 http://127.0.0.1:8096/Items/File?Id=smb%3A%2F%2F10.100.100.10%2Fpublic%2FMedia%2FMB%2FBox+Sets%2FThe+Lord+of+the+Rings%2FLord+of+the+Rings+-+The+Fellowship+of+the+Ring+(2001)%2FLord+of+the+Rings+-+The+Fellowship+of+the+Ring+(2001)+-+dvd2.mkv: Server returned 404 Not Found
	04:54:36.840 EXIT

embyLog.txt

[mrvirtual 9]

did not add that Emby is running on Ubuntu 22.04.05

[Luke 42077]

Hi, we'll take a look at it. Thanks for reporting.