Emby Android TV app (not playing files anymore)

[dves010 1]

Hello,

Is there a general problem with the Android TV app of Emby?

Situation:
Windows 11 machine, Emby server (beta 4.9.0.37) and mostly Android devices (for TV) - also Nvidia Shield (3 devices).

Emby Android TV:
When I play a TV SHOW (stream), no problems.
When I play a MOVIE (stream), loading shortly, after a couple of seconds back to the selection screen of that movie (that's it).

Emby Android:
Plays all fine.
** there are differences with both apps; the Android TV app is (for me much!!!) better with streaming files; subtitle handling, subtitle changes for timing (screen on the normal Android version is in the middle - so mostly you cannot see the sync is OK), better menus handling on the Android TV app, better video performance overall, automatic quality is not working well with the normal Android app - working very good on de Android TV app, and so on...

Emby Windows client:
Plays all fine.

Emby iOS app (iPhone):
Plays all fine.

It seems like the problem begins after installing the beta version 4.9.0.37.

Is it a known issue overall, in combination with the Emby Android TV app??!
(I'm crying here, because it was working very good! ;-))

Solution to downgrade the server?

Thanks!

[ebr 16169]

1 hour ago, dves010 said:

It seems like the problem begins after installing the beta version 4.9.0.37.

That may be the culprit but please post logs  so we can see what is happening.

How to Report a Problem

 

[justinrh 260]

22 hours ago, dves010 said:

When I play a MOVIE (stream)

Can you clarify what you mean by "stream"?

And thank you for sharing how the TV app is better for you than the standard app.

[Luke 42077]

On 1/31/2025 at 4:58 PM, ebr said:

That may be the culprit but please post logs  so we can see what is happening.

How to Report a Problem

 

@dves010?

[dves010 1]

I will do, post logs.

!! Have "downgrade" the server to version 4.9.0.35; now it is working again like before !!

Will upgrade to version 4.9.0.37 and will try again and post logs.

 

 

[dves010 1]

Oke, updated again to beta 4.9.0.37; problem back again.

It seems like it is there with 4K / UDH movies. Other movies will play.

Hope the logs are okay...and give the right info.

Thanks!

ffmpeg-directstream-9d3a2683-cc04-4003-b309-ca3e78c2d64d_1.txt embyserver.txt ffmpeg-directstream-9877f20c-03f3-4383-bd10-156d17e98638_1.txt ffmpeg-directstream-eb2d7fe8-6756-417d-939d-c4779940afe4_1.txt

[ebr 16169]

What happens if you re-enable this?

Enable Playback Remuxing: False

 

[dves010 1]

1 hour ago, ebr said:

What happens if you re-enable this?

Enable Playback Remuxing: False

 

You mean transcoding? Did both, forced and without (directplay).

I've now manually downloaded the latest version of ffmpeg, ffprobe and ffplay and put it in emby system folder; it seems that it work now...

Is that logic?

EDIT; I had also (a little) frame drop problems...also gone now.

Edited February 4, 2025 by dves010

[ebr 16169]

16 hours ago, dves010 said:

I've now manually downloaded the latest version of ffmpeg, ffprobe and ffplay and put it in emby system folder; it seems that it work now...

That is not going to work for you.  We have custom versions of these on purpose.

Please post a new thread in the beta server forum if you continue to have problems with the next server beta release.

Thanks.

[dves010 1]

3 hours ago, ebr said:

That is not going to work for you.  We have custom versions of these on purpose.

Please post a new thread in the beta server forum if you continue to have problems with the next server beta release.

Thanks.

But, it works now. Why it not going to work?

Yes, I will. Did my post in the wrong section.

thanks!

[Luke 42077]

9 minutes ago, dves010 said:

But, it works now. Why it not going to work?

Yes, I will. Did my post in the wrong section.

thanks!

There are things we've added that the server will attempt to use, and that's when things will potentially break.

[dves010 1]

Want to inform, that after updating to latest beta version 4.9.0.38, it is working again. So, version 0.36 and 0.37 were not working (Android TV app) - for me.

Thanks for this great software anyway Very happy with it!