Collections, romote control navigation broken

[dredd1963 17]

I am using the windows app,  when in a collection I can navigate along the screen but not down to the films using my remote control. This is the only place where the issue occurs. 

I am using windows 11 which is upto date. 

Thanks in advance.

 

[Luke 42077]

Hi there, what exactly happens when you try? can you please describe your issue in more detail? Thanks.

[dredd1963 17]

Hi Luke when I use my remote control to navigate a collection's page I can move a long the line with play on no problem then move down to more on the collection description then I can't  move down to the film covers to select the film I want to watch.. basically I can't move down to select the film I want to watch from the description whether it's a sort a sort or long one.

Thanks

[Luke 42077]

OK we'll take a look at it. Thanks.

[dredd1963 17]

Thanks luke

[jonas8890 2]

Hi - bumping this because I'm having the same issue. Windows app on Windows 11. I have my kids' favorite movies in a collection but I can't use the remote to navigate down to the list of movies so you can scroll through and pick one. 

[Luke 42077]

50 minutes ago, jonas8890 said:

Hi - bumping this because I'm having the same issue. Windows app on Windows 11. I have my kids' favorite movies in a collection but I can't use the remote to navigate down to the list of movies so you can scroll through and pick one. 

Hi, this is resolved for the next update to the app. Thanks.

[jonas8890 2]

Awesome, thank you